Resuelto

Sehr geehrte Damen und Herren, in der  Alltagshektik ist mir nicht gelungen , das Adobe Scan Abo rechtzeitig zu kündigen, ich bitte um Sie , dies zu berücksichtigen und doch das Abo ab sofort zu kündigen und mir den entsprechenden Betrag zurück zu überweisen.

I cancelled my subscription and have been charged twice. Please help!

The file was saved. Tried opening it from Photoshop Home, and it says that “file cannot be opened because it was moved or deleted”. The file was not moved nor deleted. Checked my trash for my mac and photoshop itself but the file is not in there either. I tried opening other psd files I have as well just in case and it says the same thing. Please help.

Anything I search for in the Adobe Bridge quick search (in the top right of the app) yeilds zero results. I'm trying to search terms in my Sound Effects library. No matter what I search, no items are found. If I search a term in the general File Explorer (outside of the Bridge app) I get results.  I've unistalled and reinstalled Bridge. Still not working. I've downloaded the beta version of Bridge. Still not working. 

Our entire ORG has the same issue: All Tools is blank. 

While in a document, the All tools menu on the left shows all the options when the document first opens, but when you click on Edit or any other tab, all the options disappear and the column becomes blank for all tabs, even the All tools menu. This is happening for multiple users in our departments. The application will work normally at first, then will start having the issue randomly. Repairing or reinstalling does not fix the issue. Disabling the ‘new’ acrobat will allow the tools to be used, but this is only a workaround and not a solution to the problem. 

One of my users is having problems were ever time they hit redact this document it completely gets rid of the tool bar options.  I have repaired the installed and updated to the latest version.  Plus I also reset the view panes and still have the issue.  

The side menu that opens on the right side when you edit/esign a document is blank. This has been reported by multiple people as starting yesterday 6/17/2026 around 4pm central time. 

MacOS Tahoe 26.2 using Acrobat Pro, anyone noticing the newest Adobe Acrobat update Build: 26.1.21662.0 when you select Accessibilty tool the next window is blank, suggested solution is to disable New Acrobat, is this going to be fixed soon

Hi All, I have had a few colleagues, including myself who have faced issues with editing a PDF on Acrobat. The Edit panel on the left-hand side has disappeared. We have done a restart, Force close, uninstalled and re-installed the application and still no luck.Is this a global outage for Adobe or just a glitch in the system

Hallo,mir wird seit Monaten Geld abgebucht, aber ich habe kein Abo!!! Es läuft über Paypal, das heißt, ich habe keine Kreditkarten Infos. Was soll ich machen?

Running on macOS Tahoe, anytime I try to fill and sign, or edit a document, the tools vanish, panel goes blank and will not return.

I have this version of adobe. How can I create a text box with an arrow pointing at an object in a drawing or photo? Please use pictures in your response. Thank you 

This latest update has broken the Toolbar. If you select anything in your toolbar, it will go black and stop being interactive. The only way to bring it back is to close the file. Workaround is to Disable new Acrobat. What is the actual problem with this company? Multiple times a year they just push updates that break things. Do you have a Q&A department?  

edit bar missing after clicking. version 2026.001.21662Licenses: acrobat Pro

Is there a way how to change default filter in Open file dialog just to INDD files and not All readable? I would like to see only INDD files and not PDF and many others when opening files.  

Boa tarde.A Adobe efetuou uma cobrança indevida em meu cartão de crédito no dia 05 de junho de 2026, no valor de R$220,00. Meu plano anual expirou no fim de Abril, eu desabilitei a renovação automatica e estava com o plano inativo desde então.Porém, no dia 05 de junho, eu fiz login em minha conta para verificar algumas informações e a opção “renovação automátiva” apareceu como ativa, sem eu ter ativado. Eu desativei novamente e após verificar as informações que precisava, fechei a janela.Acontece que a página da Adobe está ativando sozinha a renovação automática, deliberadamente. Eu fiz um vídeo de captura de tela, demonstrando essa falha na página, onde eu inativo a cobrança e após alguns segundos a página ativa novamente, sem autorização.Em anexo, envio o e-mail automatico que recebi em Abril, avisando que a assinatura estava encerrando e a ativação automática não estava ativa. O que comprova que a renovação foi feita sem autorização.Solicito o estorno imediato da cobrança. Caso não

Do you have a dream? I know i do. To one day own a functional adobe product that doesn’t consistently crash. To never again have to experience a crash DURING a save which not only corrupts the working file but wipes the autorecover folder because Photoshop thought the save went well, losing two days of work that now has to be immediately all redone. It’s ok Adobe, I didn’t have any plans for the next 16 hours anyway. I’ve been hurt by you before, it was my fault to trust you not to completely make a mess of the bed.Oh, and the hue/saturation properties bug prevalent in PS 2025 STILL isn’t fixed for 2026.

Having a hell of a time figuring out which installer to use for a 64 bit adobe reader deployment via intune win32 app. I located a good process at https://www.youtube.com/watch?v=TVAADl2J65Y for the 32 bit version, but I cant find an offline 64 bit installer that will let me extract the MSI from it.  Why is this so absurdly challenging?!

I'm using Illustrator on an 2021 M1 Pro MacBook and I'm seriously having issues with Illustrator: Illustrator will freeze while selecting colours in the colour selection window. It's unpredictable when it will happen, but sooner or later it will happen, i.e. I may be able to select a couple of colours without issues, but then suddenly the app freezes and I can only force-quit it.The app will always crash when I use the "Colour guide" panel to select a colour group. Both issues occur in existing as well as completely new documents. I am currently using the most up to date version 27.6.1 of Illustrator, but this problem has occurred with all previous versions of Illustrator that I've been using on this Mac since ~ 1 year ago. I'm on MacOS 13.3.1. I have added two screen recordings that demonstrate how both errors occur in a new document, using a fresh installation of Illustrator.  Options that I already tried:Restarting Illustrator and my Mac.Deleting and re

Hi,Yesterday I subscribed to Adobe Acrobat Pro. I downloaded and installed it using the Creative Cloud Desktop app.When starting the app it just hangs: it starts with the Home screen as expected, but after about 3 seconds the whole screen is filled with a semitransparent black overlay and a blank (white) square is displayed in the center (see screen dump). The whole app freezes. It becomes completely unusable and the only way to close it is to kill the task/process.I have tried:-Uninstalling and reinstalling-Ending Task in task manager, for just Acrobat as well as all adobe related software-Restarting my computerI have tried all these options multiple times in various orders and combinations.All other apps work fine (Photoshop, Bridge, Lightroom Classic, InDesign, Topaz Gigapixel, Affinity Studio, Microsoft Office etc.).---------------System details:Adobe Acrobat Pro Version: 26.1 (latest)Windows: Windows 11 Pro 64-bitVersion: 25H2OS build: 26200.8655NVIDIA GeForce RTX 2060NVIDIA Studi

Hello,I have an Adobe Acrobat Pro subscription and I typically use it through the desktop app on PC. I routinely use the request E-signatures tool to sign contracts with clients and have never had any problems until today. Today when I use the e-signature and begin to type in the recipient’s email address, suddenly the program goes inactive and all I can see/access is a vertical toolbar. It’s very strange. The only solution to even close the program at that point is to restart. I have tried restarts, uninstalling/reinstalling, removing caches, selecting the legacy version of e-sigs (per troubleshooting). Nothing solves the issue. Can anyone help? 

I want to create Action to access Shadow/Highlight in Photoshop 2026 on my new Mac. I had it on my old Mac, so I know it was possible. When I try to record, it says there are no actions listed. Can someone please explain how to do this?

Firefly’s upscale is unusable. Anything with text in it turns into a mush, with extra lines and connections added to text that aren’t even there in the original. This is like generating from a year ago on other platforms. Considering how much we pay for adobe they should at lest be keeping up.