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  Hello, I’m unable to add my Pakistan mobile number (+92) to my Adobe Stock account. It shows the error:"An error occurred while performing this action. Please try again later."I’ve tried different browsers, clearing cache, using incognito mode,— nothing works.Can you please manually verify or update the number or escalate this issue?   [Moderator moved the thread to the correct forum]

I’ve just installed the latest version today, and the icons for swatch libraries, add/delete swatches/groups are no longer showing at the bottom of the swatches window.  I can get to them via the hamburger menu but I’d prefer to have them back at the bottom.Is there some way I can get them to show, or have they been removed? 

I'm having an issue where my dialog boxes are not showing up (trying to "save as", resize canvas, literally anything that has a popup where you have to confirm something) so it appears as if photoshop is frozen waiting for me to select something in the dialog box. If I hit the esc key, the missing dialog box will flash for a second but then disappear and photoshop "unfreezes." I fixed this once by exiting out of photoshop entirely, but now its starting up again.

Hi Adobe Stock Moderators,I'm completely blocked from activating my Adobe Stock Contributor account due to a phone verification bug.**Account Email**: [REMOVED BY MODERATOR]**Country**: Indonesia  **Error Message**: "An error occurred while performing this action" - appears instantly when I submit ANY Indonesian phone number at contributor.stock.adobe.com**Troubleshooting I've done**:- Tried 3 different numbers: +62813xxx, +62822xxx, +62852xxx (Telkomsel & XL)- Tested Chrome, Firefox, Edge, Incognito mode- Tested Mobile Data, WiFi Indihome, VPN Singapore/US- Tried different times of day for 3 consecutive daysResult: Same error every time. No SMS code ever received.This appears to be a known system-wide issue for Indonesian contributors based on multiple community posts. Can a moderator please manually activate my contributor account and bypass the SMS 2FA requirement?I have commercial content ready for upload and a client deadline this week. I can provide my KTP/ID for verification

I am using Lightroom Classic and I have a storage issue.Whenever I import photos into Lightroom or export them as JPEGs, it seems that copies of the files are being stored on my computer's internal drive. I would like to avoid this because my internal storage fills up very quickly.Some time ago, I copied all of my camera photos from the memory card directly to an external hard drive, and I want the original files to remain there. When I export photos as JPEGs, I also want those JPEG files to be saved directly to the external hard drive.My goal is that no photo files are stored on my computer's internal drive at all—only on the external hard drive.How can I configure Lightroom Classic so that both the original photos and the exported JPEGs are stored only on my external hard drive and nothing is saved on my computer's internal drive?

I'm trying to update the my software on the Creative Cloud Installer, but it wants me to type in my password. Is this my Mac password or my Adobe ID password? It won't take either of my passwords, and I've had issues in the past with my keychain

Hi, I just updated my Bridge to the latest version and now it won't recognize any of the files on my Desktop or Documents. There are a LOT of files in both places. Can anyone tell me why this is happening and how can I fix this? Also, Bridges shows arrows on top of the Desktop and Documents folders. I've never seen that before. Yet if I click on either of these folders, it won't recognize even one file inside them. I've never had this issues before. Please help? 

Both Lightroom and Lightroom Classic do not handle multi-monitor (different DPI) setup properly.Issues:When launched on Display 1 (see below) all is displayed and scaled ok. When moved to Display 2 (see below) all UI (window titlebar, menu and also window content) is too large - scaled incorrecly. When launched on Display 2 (see below) part of the UI (window titlebar, menu but not window content) is too large - scaled incorrectly. When moving window to Display 1 (see below) part of the UI (window content but not titlebar or menu) is too small - scaled incorrectly. It seems scaling is not handled properly on launch on Display 2 (non-default). Also, moving windows between displays is not handled correctly. Result is that on one of my displays Lighroom cannot be used with proper scaling at all. Display 1 (laptop screen) Windows Display SettingsDisplay resolution: 3840 x 2400 (Recommended)Scale: 250% (Recommended)Display 2 (external monitor) Windows Display SettingsDisp

Hello Adobe Stock team,I'm trying to submit my drone footage as a contributor, but I keep getting the error: "Our Account and Submission policy does not allow multiple Contributor accounts."I previously had a second account, which I have already deleted, but the error still appears. I also opened a support case about this around two weeks ago (Case #00515944) but have not received any reply yet.I would like to keep only ONE contributor account and have the other one fully closed. I can share both account emails privately via DM if a moderator can assist. I confirm I intend to operate a single contributor account going forward.Could a moderator please help escalate this so the residual link from the old account is cleared and I can submit again? Thank you for your help.

I made a payment on May 30. Two days later, I tried to cancel my subscription and thought it had gone through, but it seems it didn’t. I finally canceled it on June 14, which means more than 15 days had passed. Is there any way for me to get a refund in this situation?

I run Adobe Acrobat (as administrator) from my Desktop.Acrobat displays a list of recent files.I open one of the files in the list.When the file opens, I get a pop-up "See new Acrobat features".I open my Preferences> General> 'Messages from/to Adobe' and uncheck 'Show me messages when I launch Adobe Acrobat'.I click 'OK'.This closes the 'Preferences' page.I close the file I opened earlier.I close Adobe Acrobat.Test****I run Adobe Acrobat (as administrator) from my Desktop.Acrobat displays a list of recent files.I open the file I used above and the pop-up re-appears.I open my Preferences> General> 'Messages from/to Adobe' andthe 'Show me messages when I launch Adobe Acrobat' is checked (even though I unchecked it as above).My Questions!************WHY is the 'Show me messages when I launch Adobe Acrobat' being re-checked between opening, closing and re-opening the file?Additionally, my mouse wheel is tempoarily disabled.

I’m experiencing two ongoing issues with InDesign’s Review feature that have been consistently reproducible for the past three months. Issue 1: Review links fail to update on larger documents When uploading a publication for review, I can no longer update the existing review link. A persistent error appears stating: “There was a problem updating the artefact.” This workflow functioned reliably until approximately three months ago. To rule out local issues, I tested the same document and process on a second machine, with identical results. Through testing, I’ve found that if I halve the document size (testing both the first 30 pages and the last 30 pages independently to rule out a problematic element), the review link does update successfully. This suggests the issue is related to document scale rather than specific assets. The publications I work on are graphically intensive magazines, typically around 2.5GB in total size. Images are linked, not embedded, with many PSD files used thro

Over the past few days I've been looking into methods to either set up, generate or manage restaurant menus variably. One of my clients is a hospitality group that owns a few different restaurants, most of which I designed the menus for. However they often simultaneously update their menus and prices for all locations which results in quite a laborious proces that leaves a lot of room for human error. This because theres multiple variants of the same menu in use at different shapes and sizes. (For instance within the restaurant, outdoors on the wall, in front of the restaurant in a display, some have menu's behind the counters etc.) Which makes it quite easy to miss a value or some textual tweak. What I would ideally like to do is hand the restaurant managers an excel sheet that follows a specific format and based off of this generate the individual menus or change details where need be. (for instance containing: menu item, title, type, price, description, etc.) I've bee

The letter U in the Avenir Next bold font (which installs with the Mac OS) has a problem that is showing up only when used in Adobe applications. Look at the letter U in this screenshot. It appears larger than it should All characters are the same size, no stroke, no scaling applied. This does not occur in any non-Adobe application. Is there a bug that needs to be fixed?

Id like to make sure I am looking at this correctly, as another user im talking with I think is mixing ppi image resolution with dpi print resolution meaning….  I have the attached image I open in PS and I see Resolution 96 ppi.  Is this the same as what I see in Finder ?  I believe so….  The person who supplied the image says all his all his supplied images are at 360DPI - including these examples.  So what is the resolution of the image?  They are SUPPOSE to be at 360ppi….. Photoshop screenshot:  ( I had to reduce the file size to meet upload requirements).  From finder on Mac:  

Hello, after laptop reset I just reinstalled premiere elements I purchased in 2014. Installation is OK but at software launch I have an Adobe popup message that requests to sign in. Sign-in is OK and detected but afer the popup disappear, nothing happens. The software never launch.I don't remember I had to sign-in when I used it before reinstallation.Any idea ?   

KJCタイポグラフィを有効にしたCS6 の国際版（Mac）で、「ベースライングリッドに揃える（Align to Baseline Grid）」機能が見つからず困っています。本来この機能が表示されるはずの場所には、「Kinsokuセット」と「Mojikumiセット」が表示されています。同じような問題を経験された方や、解決方法をご存じの方がいらっしゃいましたら、ぜひ教えてください。よろしくお願いいたします。[永続版ライセンス製品へ移動しました：モデレーター]

以前Acrobat 2020の永続ライセンスを購入し、使用していました。PCを買い替えたため新しいほうで使用したいのですが、インストール方法などの対応全般がわかりません。そもそも2024年7月15日に販売終了しているため、不可能なのでしょうか。教えていただけますでしょうか。

I updated my IOS on MacBook and Photoshop Elements stopped working. I re installed from my account and used the serial number which told me it was revoked. I would like a new serial number  

For the past month or two, any time I try to Place a file or update a Placed file, InDesign usually freezes. The cursor turns into the spinning circle. I can close and save the files after this, but cannot close the InDesign app. I try various ways to place the files. File > Place or Ctrl D or copy and paste the placed file from another InDesign file. The files I use are typically on my Google Drive and I’ve installed the Drive app on my machine.This is REALLY getting annoying. Adobe used to be so good with bugs. Any ideas? I’ve read a few posts that say they thought version 21.3 fixed this issue but I’ve still got it.I’ve reset preferences, cleared old versions of InDesign, reinstalled InDesign. InDesign 21.3Core i9 processorWindows 11 home64 GB RAM500+ GB hard drive space Thanks in advance for any tips.

I want to create new paragraph styles named “a1” and ‘a2’ under the “AA” group.When creating them:I’ll first check if “a1” and ‘a2’ already exist; if so, I won’t create them again, but I’ll move them into the “AA” group.If a1 and a2 do not exist, create them. 

All my books (several hundred) are formatted using the Times New Roman TTF font. The new version of InDesign 21.0 changes that to Times New Roman OTF.Fortunately, version 20.0 is still installed. I know from experience that strange things can happen in updates.. However, the problem with the latest update has also been introduced in that version.OTF is only available with a licence, which I do not have. I would appreciate some help.Cor van Wijgerden     <Title renamed by MOD>

Good evening. I deactivated the 20 GB photo plan (expires at the beginning of next month) but I would like to reactivate it because I need it. Am I still in time?

Currently having an issue with my undo/history function. I seem to only be able to go back 2 or 3 commands before the entire history disappears. pls help!

LRClassic ist auf zwei Macs installiert, der Katalog liegt auf einer externen Festplatte. Auf einem Mac (Mini M4) habe ich in der Vergangenheit die Bücher erstellt, dort sind die Bücher sowie auch die Benutzerseiten verschwunden. Die Fotos in den Sammlungen sind vorhanden. Andere Voreinstellungen (Importpresets, gespeicherte Orte im Kartenmodul) sind vorhanden. Schließe ich die Platte am MB Air an, sind die Bücher vorhanden. Eine am MBAir erstellte Sicherung des Katalogs und Start von dieser Datei am Mac mini brachte keinen Erfolg. Ich verwende jeweils die aktuellen Versionen des macOS und von LRC. Weiß jemand Rat, Danke, Wolfgang