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Mir wurde heute ein Creative Cloud Preis von 65,54 Euro vom Konto abgezogen. Mir wurde aber per Email ein Rabatt für den ursprünglichen Preis von 55,84 €/Mon gewährt. (Siehe Screenshot er Email)An wen kann ich mich wenden?Gruß Chris

In the Creative Cloud desktop app, I enabled Avatar > Preferences > Apps > Show older apps.The problem is that my 2012 Mac Pro is incompatible with Photoshop and InDesign because my processor does not support AVX2 instructions.However, for the applications that can be installed, the "Other versions" option does appear—and in the case of Illustrator, as many as 32 older versions are listed. I don't understand why access to older versions is blocked precisely where it would be most useful: for applications that aren't compatible with my Mac Pro. It doesn't make sense. Why would I want to install an old version of Illustrator if I can install the latest one? On the other hand, why can't I install Photoshop 2024 and InDesign 19.5, which *are* compatible with my Mac?Adobe doesn't sell hardware. Why don't they give me access to older versions instead of forcing me to buy a new Mac? It would be so easy to keep customers who are still working on older Macs happy.Why does Adobe act thi

When I am creating a form in Acrobat, I usually prefer that the entered text stand out from the questions. In order to achieve this, I select the Properties for a specific text field, and then on the Appearance tab, in the Text section at the bottom, I select the Text Color option, and then choose More Colors. This opens a Color panel that allows me to create a custom color which I can add into the Custom Colors area of the panel. Unfortunately, I created a custom color which didn’t work well to highlight the text, and so I created a second custom color that works better. I would like to delete the incorrect custom color, but I don’t know how to do that.There is a button below the row of custom colors labeled “Define Custom Colors>>” but it is greyed out.Please see the attached screenshot.Color Panel in Acrobat Forms 

I tried to drag and drop object from the library in Indesign… Impossible. 21.6I tested with photoshop, no problems. 27.10I tested withy illustrator, no problems. 30.8.2I work on PC with Windows 10.What does that mean?Does that mean apps can update, but their features are locked afterward?

Hello Team,​I am trying to complete my account setup for Adobe Stock Contributor. However, when I add my phone number (NUMBER REMOVED FROM PUBLIC FORUM) for verification, I do not receive the SMS verification code.​I have tried clearing my browser cache, using Incognito mode, and ensuring no VPN is active, but the code still does not arrive. It seems to be an issue receiving SMS in Sri Lanka.​Could you please assist me in verifying my phone number or completing the account setup manually?​My Account Email: REMOVED FROM PUBLIC FORUMPhone Number: REMOVED FROM PUBLIC FORUM This is a public forum, not Adobe support… Moderator

Hello, I have been contacted by email by a certain company called Copytrack claiming that I don't have the rights to use an image that I purchased on Adobe Stock within my plan. They are also asking for money. The author of the image they claim doesn't match the name in my licensing history for that image. I have googled them and there is a lot of noise saying it is a scam, however just want to check if anyone else had this issue and how to reply? thanks

Repeatedly for numerous people in our firm, their signature in the Fill & Sign tool disappears without them removing it. Thankfully, it is saved as a png that can be simply readded, but this has happened over 5 times to one user in the past week. Any ideas why this is happening and what I can do?

THIS IS SO ANNOYING to see these edges ALL THE TIME!I cannot be going to "View > Extras" over and over again! HELP

결제 카드를 재발급을 받아 교체가 필요하거나, 카드 기간이 만료되어 교체가 필요한 경우 홈페이지에서 직접 변경을 할 수 있어요!        개인 플랜 사용자 변경 방법   1. 먼저,  https://account.adobe.com/plans에 로그인 합니다.    2. 결제 방법 관리 선택합니다.    Google Play Store, Apple App Store 또는 Adobe Store를 방문하라는 메시지가 표시됩니까?      3. 새로 추가 또는 편집 중 하나를 선택합니다.     4. 카드 세부 정보를 입력한 다음 저장을 선택합니다. VAT ID는 사업자 번호 혹은 법인 번호 입력 공간 입니다.     ▶ 관련 문서 : 신용카드 및 결제 정보 업데이트      팀 플랜 사용자 변경 방법     1. Admin Console에 로그인합니다.    2. 계정 탭으로 이동합니다.      2.결제 세부 사항에서 연필 아이콘을 클릭 합니다.   3. 새로 추가 또는 편집 중 하나를 선택합니다.       4. 카드 세부 정보를 입력한 다음 저장을 선택합니다.   ▶ 관련 문서 : 팀 계정의 결제 세부 사항 업데이트

Dear,While reading a pdf file in android through this app, one can find himself in a position to delete the file. But there seems to be no option for a user to delete file from this app.Please consider the option. It will help us keep our memory clean.Thank you.

Hi Team,I’m looking for clarification regarding the Adobe InDesign Server / Rendition API licensing and pricing model.Could someone please confirm: How is the Rendition API licensed and priced? Is the cost based on the number of rendition requests, processing volume, API usage, server instance, or a fixed license? Are there any limits on the number of renditions that can be generated? Is there any developer, trial, or evaluation option available for testing the Rendition API before purchasing a production license? If the Rendition API requires an InDesign Server license, could you please clarify how the licensing works between the two? If there is a specific Adobe team that handles Rendition API licensing and commercial queries, please share the appropriate contact or process. I have already submitted an enquiry through the Adobe form but have not yet received a response, so I wanted to check with the community as well.Thank you.

I'm not able to pinch and zoom in and out as well as pan on illustrator on ipad? Any suggestions?Thank you,Will

I often work with longer PDF documents that contain several pages of writing, headings, images, and references. Sometimes I only need to correct wording or make small writing edits, but editing the text in Acrobat can slightly change line breaks or move other elements on the page.Is there a recommended workflow in Acrobat for making these kinds of text edits while preserving the original formatting and layout as closely as possible? I’d especially appreciate any tips for longer documents where manually checking every page afterward isn’t practical.

Saya tidak dapat melakukan pembayaran apapun free trial maupun yang berbayar melalui semua rekening yang saya miliki, dan sering sekali pihak bank menelpon untuk konfirmasi perpanjangan trial saya padahal dari aplikasi gagal tetapi dari pihak bank katanya sukses, itu aneh sekali! Mohon arahan dan bantuan nya. sudah mencoba dengan berbagai cara dengan pilihan lain, nama lain, nomor telepon lain, nomor rekening lain, dari web, dari aplikasi, atau bank lain termasuk pembayaran melalui aplikasi dana tetap gagal dan bahkan semua akun. kebetulan saya ada beberapa akun yang saya miliki tetap saja hasilnya nihil. 

Saya tidak dapat melakukan pembayaran apa pun uji coba gratis maupun yang berbayar melalui semua akun yang saya miliki, dan sering sekali pihak bank menelpon untuk konfirmasi perpanjangan uji coba saya padahal dari aplikasi gagal tetapi dari pihak bank katanya sukses, itu aneh sekali! Mohon Arahan dan bantuannya. sudah mencoba berbagai cara dengan pilihan lain, nama lain, nomor telepon lain, nomor rekening lain, dari web, dari aplikasi, atau bank lain termasuk pembayaran melalui aplikasi dana tetap gagal dan bahkan semua akun. Kebetulan saya ada beberapa akun yang saya miliki tetap saja hasilnya nihil.

I want to cancel my adobe subscription, but after I sign in to https://account.adobe.com/plans there is no button for "Manage Plan" button. 

I have deleted photos in Lightroom and then deleted them from the deleted photos folder. I really need them back. Is there any way to recover them?

I have an indesign document with a ton of different images, 1 on each page of the doc. I’ve updated a few of these links today and the newly linked updated images have this icon on the bottom left corner which I’ve never seen before. Any idea what this is or what it means? These are not text boxes, there are no primary text frames in this document and no threaded text.It is definitely attached to the linked image and nothing else, as it moves around with the image when I move the image.   

Hi, Why am I being charged every month if I cancelled my account in March already and you confirmed my cancellation by email.  Please refund the amounts you have billed me with in the last 7 months.  I have again requested cancellation of my account plan today just in case.  I expect this is enough to stop the automatic billing.  ThanksIvana

Bonjour je viens de prendre un abonnement pour indesign et je n'arrive pas à rentrer dedans il me dise "Votre version de InDesign (Beta) a expiré." alors que je viens de payer 62.20 €

 Can't use premium credit and it shwoing in photoshop that 'We've encountered an issue and can't complete your request'

Me ha llegado la factura pero no tiene el formato oficial exigido en España, ¿como puedo solicitar una factura que lleve nombre de la empresa, direccción y CIF?

I cancelled my plan 2 days ago and received a cancellation confirmation (Attached). Today I was issued an invoice [invoice number: 3597366913] for 16.4 USD (Attached). I Checked my account and it shows no active plans, and there is no option to manage or cancel anything. Why is this happening and how can I refund my money and ensure this NEVER happens again? 

Hi, I need an Adobe Staff member to manually cancel my Acrobat Pro free trial immediately.My trial is expiring, but when I log into the Adobe Account Portal under "Plans and payment," the dashboard is bugged. It only says "access your apps and services" and completely lacks the "Manage Plan" or cancellation buttons.I have already tried:Logging in via an incognito window. Switching to a completely different web browser. Accessing the portal via a mobile browser. Using the Virtual Assistant Chat (which automatically times out and closes the session before and after linking me to a live representative saying "conversation has ended" before connecting) + a VAC to give me a cancelation link which when clicked on says “We are unable to process your request” Since the user interface is completely broken on Adobe's end and the chat system is failing, I cannot cancel this online. Please have an employee review my account backend and cancel this trial before I am wrongfully billed. Thank you.