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Hello Adobe Stock Support Team,My Adobe Stock Contributor account was deactivated due to Generative AI requirements. I sincerely apologize if any of my submissions unintentionally violated Adobe Stock’s guidelines.I kindly request you to reconsider my account and give me another opportunity to contribute. Adobe Stock is an important source of income for me and helps support my family. I assure you that I will strictly follow all Adobe Stock policies and requirements in the future.Validation Status Issue – Account Blocked Due to AI UpI also have an outstanding balance of approximately $125. If my account cannot be reinstated, please let me know how this balance will be handled.User Name: Pushpa RaniAdobe Member ID: 212334005Adobe Profile Link: https://stock.adobe.com/contributor/212334005/pushpaAccount Deactivation Date: August 11, 2026Thank you for your time and consideration. I sincerely hope you will review my case and give me another opportunity.Best regards,Pushpa Rani

Need help to pay the package 1-year. I tried many time but failures, can’t pay. Please support me, my whatsapp ******* email: ******[Personal Info removed by moderator]

For the past month or two, any time I try to Place a file or update a Placed file, InDesign usually freezes. The cursor turns into the spinning circle. I can close and save the files after this, but cannot close the InDesign app. I try various ways to place the files. File > Place or Ctrl D or copy and paste the placed file from another InDesign file. The files I use are typically on my Google Drive and I’ve installed the Drive app on my machine.This is REALLY getting annoying. Adobe used to be so good with bugs. Any ideas? I’ve read a few posts that say they thought version 21.3 fixed this issue but I’ve still got it.I’ve reset preferences, cleared old versions of InDesign, reinstalled InDesign. InDesign 21.3Core i9 processorWindows 11 home64 GB RAM500+ GB hard drive space Thanks in advance for any tips.

Hi everyone, I need some clarification about Adobe Stock’s Free Collection.I’ve heard that: If I select only the One-Year Free Period → Adobe may select some assets. If I select only the Perpetual Free Period → Adobe may not select any assets. If I select both One-Year and Perpetual → Adobe may not select any assets either. Is this actually true, or is it just a rumour?What would be the safest option to select? I’d really appreciate advice from experienced Contributors or Adobe staff. Thanks!

Error message, mfc140u.dll file not found when launching, tried reinstalling with no sucess 

I have a form that contains a 3-page checklist, the first page is shown. I’m using the Accessibility detect form fields tool and it does all of the other questions perfectly (including some smaller checklists), but on these 3 pages, the checkboxes are only recognized as text boxes! I generally add the checkboxes manually, which takes hours, but I feel that there must be some way around this! General research hasn’t provided a solution, just similar situations. Does anyone know how I can either get the forms wizard to recognize the checkboxes (and no, I can’t change the spacing between them), or some way to convert the text boxes to checkboxes?Thank you. 

How do I get .MOV videos to play in PE14, after downloading Quicktime.

Dear friends,Indesign won't start on my Windows 10 machine with no error messages popping up.I tried installing versions 14 and 13 and tested them in Windows 8,7 and Vista compatibility modes. The result is the same: the program loading process initiates, checks modules etc, then it ends abruptly with no error message.What can I do? Many thanks.Here is the log from the Event Viewer:Faulting application name: InDesign.exe, version: 12.1.0.56, time stamp: 0x58c988ecFaulting module name: PlugPlugOwl.dll, version: 7.0.0.95, time stamp: 0x58b6f48bException code: 0xc0000005Fault offset: 0x0000000000019d63Faulting process id: 0x5364Faulting application start time: 0x01d4820975d398a0Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2017\InDesign.exeFaulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2017\PlugPlugOwl.dllReport Id: 6d358c6a-ff4a-4b01-b103-9cf3e77fe681Faulting package full name:Faulting package-relative application ID:

Help w/ install

I ask firefly to: Remove background and make transparent and a PNG file”  And it comes back looking like the attached. When i say i need the background removed i also need it were moved in the window areas too 

Adobe keeps on charging me despite canceling all my subscriptions , may you please help me with cancelation on you end?

I am attempting to depict flashing railway signal lights on paper and in a PDF. I’m using a multi-pointed star that I created in Illustrator, copy-pasted into InDesign and it looks great on screen. But when I export to PDF and then print that PDF on paper, anything on a black background just doesn’t show up.This is how it looks in InDesign at 200% magnification. Same 200% from Acrobat and appears the same on paper:If I zoom in to 800% on the PDF it’s marginally better but I need it to look correct at 100%, not 800%+.I’ve widened the spikes so they’re more rounded to get more area but it’s absolutely not the effect I want.Any suggestions? This has been vexing me for weeks now.

Depuis une heure, les filtres recommandés ne sont plus proposés. L’analyse de l’image commence, puis un message d’erreur apparaît. J’ai pourtant bien l’abonnement pro, je suis en wifi, et j’ai utilisé cette fonctionnalité ce matin et ça fonctionnait.

Adobe Fonts are unable to integrate to my Webflow project, after creating 3 different APIs and waiting more than 12 hours it has been completely unsuccessful and the CDNs haven't been updated for me to work on this website. After reaching customer service I had the not pleasant fortune to chat with three Adobe Customer Support agents who didn't have a single idea of what an API was, nor cared to read that I already tried many things I found in the Adobe troubleshooting guides. My last resort was clearly CS. They kept on switching me from one agent to the other, the second agent kept on sending me dead links and even urls with several Typos (He didn't even knew the right Adobe Fonts URL) and finally he ended the conversation telling me to go check on the APIs website.good job mate! I got pissed off and asked the next one how can I report this,at least he understands..The only thing I could get from three agents whose english is not ideal and who work in a rude manner is t

I would like to understand why the new Generative AI options for inDesign that cost credits, were on by default?Briefly, I have ended up with an annual medical report full of hundreds of unwanted, incorrect alt texts that I have had to remove.To add insult to injury, these unrequested alt texts cost credits! There is no simple way to strip these out (tip: please add this feature) I have had to resort to a python script to clean this document This could have been avoided if my inDesign update had offered me this feature via an opt-in dialog.

My PDFs have this grid on and I have no idea why it started, but I would like to turn it off.  

After update, the action is just one point in the history.I can't see all the steps.Often, I only need to undo one or a few steps, not the entire action.How can I change this?

Hi,I'm having issues with InDesign. At random times, I'm all of a sudden unable to save my document. I can't save, save as or undo anything. All these options are "grey" in the menu, and all I can do is close the document and hope for the best. First I thought it was because I had an old iMac, but recently I bought a brand nye iMac with the latest version of InDesign,  but the issue is still happening, with several different documents pretty often.   Working with a lot of books and deadlines, this is very stressful and extremly annoying. I always use the shortcut for saving, but then I realize nothing has been saved for a long time, and I have to start all over again.  Is there a way to fix this?  

I need to automatically call a JavaScript function when a Captivate course first loads. IIRC this was somewhat possible in Classic Captivate, but I haven’t been able to find a way to do it in New Captivate. I know I could manually edit a call into the generated HTML, but I’d prefer a solution that didn’t require manual intervention after every publish.Thanks.

Hi, I have been experiencing issues when opening .ai files. I think the problems started after the last update. I get a message saying 'Illustrator could partially read this file'. When the file opens I only see one artboard with the content broken apart, similar to what you would see if you opened a .pdf in Illustrator. I have tried installing a previous version and then going back to the latest version but it does not correct the problem. I have copied files to my hard drive and tried to place files into a new file but nothing gets me back my full file. There doesn't seem to be anything wrong with the file as I have just installed a trial version of Affinity Designer and my .ai files open without any issues. I really need to find a solution otherwwise I will probably have to go with Affinity Designer to open my files. Any help would be greatly appreciated!

Dear community, I have problem with an Illustrator (again and one of many). I have created a file and saved it on cloud. Immediatelly after closing it I have tried to open it just to being shown the error message that Illustrator can't open the file as I don't have acces to this file and that I should contact the owner. I am the only owner of license and the creator of it - I literally created that file several minutes ago on the same desktop device. How is that even possible? It shows the file isn't synced - but the internet connection is pretty fine. I must say I thought that saving my files on cloud will be a big relief and a time saver for me, but it's the exact opposite - constantly having all kinds of problems from conflicts with syncing file updates between my desktop devices, through problems with not available autosaving, messing up my text and letters positions, to banning me out of my own files... guess the creative cloud won't ever really compare to an extern

I’m new to Acrobat Express but fairly familiar with the old desktop Acrobat Standard.  I know Adobe is not keen on User Guides or Reference Manuals, but I need something like that to learn how to use this new tool for desktop PDF handling.I can already see that essential PDF tools, such as editing, organizing, etc., are missing from this version.  I have no interest in the AI assistant, nor in any of the flashy graphic production that it seems to feature.  This seems to leave me with only the ability to open some image files (e.g., scanned output) and export them as PDFs (from which MS Word can take over to make them editable); or with a substitute for Acrobat Reader to open PDFs.  This doesn’t seem worth paying $110/year unless I’m missing something!?I don’t want to spend $240/year for Acrobat Pro, though that seems to be what’s required to do what I used to be able to do with the old Acrobat Standard 2017!  Is there and upgrade path (without loosing the money I’ve already dropped on

I have purchased adobe subscription and money is deducted from my account. However, i don't see subscription updated in adobe firefy. 

I got a 1-year Adobe Express subscription via Airtel. How can I check if it's active and its validity? I started the 14-day trial with UPI AutoPay. Will I be charged monthly despite the Airtel plan? Please call me to resolve this quickly.

Hello,   Since upgrading to my new very powerful system, Lightroom Classic (version 15.0) has been performing extremely slowly.   Issue description: There are significant delays (several seconds, sometimes up to 10 seconds) before Lightroom responds, particularly when using the following tools:   • Masking (people, subject, background)• Color mixer / color correction• Crop overlay tool   All basic adjustments (exposure, contrast, highlights, shadows, etc.) work normally. Other Adobe applications (After Effects, Photoshop, etc.) run completely smoothly. My previous, weaker system did not have these problems.   System specifications: • Windows 11 Pro (x64), Build 26100.6899 (25H2)• NVIDIA GeForce RTX 5070 Ti (AMD onboard GPU disabled)• AMD Ryzen 9 9950X (16 cores, 4.30 GHz)• 128 GB DDR5 RAM (4×32 GB Corsair)• Mainboard: ASRock X870 Steel Legend WiFi• Catalog located on an external SanDisk Extreme SSD (1 TB) connected via high-speed USB hub   Steps already ta