Solved

Saya tidak dapat melakukan pembayaran apa pun uji coba gratis maupun yang berbayar melalui semua akun yang saya miliki, dan sering sekali pihak bank menelpon untuk konfirmasi perpanjangan uji coba saya padahal dari aplikasi gagal tetapi dari pihak bank katanya sukses, itu aneh sekali! Mohon Arahan dan bantuannya. sudah mencoba berbagai cara dengan pilihan lain, nama lain, nomor telepon lain, nomor rekening lain, dari web, dari aplikasi, atau bank lain termasuk pembayaran melalui aplikasi dana tetap gagal dan bahkan semua akun. Kebetulan saya ada beberapa akun yang saya miliki tetap saja hasilnya nihil.

I want to cancel my adobe subscription, but after I sign in to https://account.adobe.com/plans there is no button for "Manage Plan" button. 

I have deleted photos in Lightroom and then deleted them from the deleted photos folder. I really need them back. Is there any way to recover them?

Hi, Why am I being charged every month if I cancelled my account in March already and you confirmed my cancellation by email.  Please refund the amounts you have billed me with in the last 7 months.  I have again requested cancellation of my account plan today just in case.  I expect this is enough to stop the automatic billing.  ThanksIvana

Bonjour je viens de prendre un abonnement pour indesign et je n'arrive pas à rentrer dedans il me dise "Votre version de InDesign (Beta) a expiré." alors que je viens de payer 62.20 €

 Can't use premium credit and it shwoing in photoshop that 'We've encountered an issue and can't complete your request'

Me ha llegado la factura pero no tiene el formato oficial exigido en España, ¿como puedo solicitar una factura que lleve nombre de la empresa, direccción y CIF?

I cancelled my plan 2 days ago and received a cancellation confirmation (Attached). Today I was issued an invoice [invoice number: 3597366913] for 16.4 USD (Attached). I Checked my account and it shows no active plans, and there is no option to manage or cancel anything. Why is this happening and how can I refund my money and ensure this NEVER happens again? 

Hi, I need an Adobe Staff member to manually cancel my Acrobat Pro free trial immediately.My trial is expiring, but when I log into the Adobe Account Portal under "Plans and payment," the dashboard is bugged. It only says "access your apps and services" and completely lacks the "Manage Plan" or cancellation buttons.I have already tried:Logging in via an incognito window. Switching to a completely different web browser. Accessing the portal via a mobile browser. Using the Virtual Assistant Chat (which automatically times out and closes the session before and after linking me to a live representative saying "conversation has ended" before connecting) + a VAC to give me a cancelation link which when clicked on says “We are unable to process your request” Since the user interface is completely broken on Adobe's end and the chat system is failing, I cannot cancel this online. Please have an employee review my account backend and cancel this trial before I am wrongfully billed. Thank you.

Please contact (personal information removed by moderator) i want my refund back 

Hi,I have my character working and everything is set but I want to live stream now. (I'm on Mac OS btw)I have OBS but it turns out there's more to it.I've recently seen Okay Samurai's video on live streaming but it's from 5 years ago and the NewTek NDI Software and plugins are completely different all I could download was NDI Tools pkg.Now I have NDI Output but seems like I need a github download too called palakis/obs-ndi. However I can't find this.Is there any other easier solution? It's been 5 years can't I just straight stream my character from Character Animator to OBS?

Hello friends, I need some help. I created an application using ActionScript 3.0, and I want to generate an .apk file. However, I’m unable to publish the apk, and I’m getting this error message as shown in the attached image. I believe I followed the same steps I usually do, but this time something went wrong. Why is this happening? 

Hello, I recently noticed that my bank account was charged for an annual Adobe Scan subscription. This purchase was not made by me — a friend used a different email address but my payment method was charged without my permission. I do not use Adobe Scan and did not authorize this subscription. I kindly request a full refund for this transaction and the immediate cancellation of the subscription. Here are the details: Date of charge: 29th July, 2025 Amount charged: Twenty nine thousand naira Bank name: Guaranty Trust Bank  Email used for the subscription: [P.I removed by Moderator] Please advise on the next steps to process my refund. Thank you for your assistance.

Hi everyone,I subscribed to an Adobe annual plan (billed monthly), but I didn’t realize it was a one-year commitment.Now I want to cancel it, but Adobe wants me to pay about 120 euros as a cancellation fee.I’m a student and I really can’t afford that right now. I don’t use the apps anymore.Has anyone managed to cancel their plan without paying the fee? What should I tell Adobe support to make them cancel it for free?Thank you so much for any help 🙏

Currently in illustrator you have the option to align objects to Selction, Key Object, and Artboard. Since I've been using the software, and working heavily for print, I the need to align to bleed has always been necessary. My request is to add a fourth option to align to bleed. 

Hi Hi, my GPU is NVIDIA GeForce GT 710 which only supports legacy driver v474. I cannot install Illustrator v29/v30 (Error 190). Please provide a direct download link / offline installer for Illustrator 2022 (v26) or 2021 (v25)."

This screenshot of relevant parts of the CC Desktop shows that, despite having selected ‘Remove older versions’ from the advanced settings of ‘Manage auto-updates’ two version of some apps are kept and updated too. Manual uninstallation is a temporary fix until the release of the next major version update. Is this how it is supposed to behave? Can I set it to retain only one copy of each app at a time? 🤔 

How can I get the archived versions from 2021 to 2024 right now? Support kinda brushed me off, and working on the current versions is hard even with high-end design hardware,I really need the old version

Today unexpectedly Acrobat presented me with a prompt to “Upgrade Now” in order to continue using the edit and print production tools (and presumably many other core tools).It took me to a plans and pricing page for: “Acrobat PRO + AI Assistant Plus Reactivate a plan to keep being productive.”Apparently, I’m now expected to pay A$40-A$60 per month in addition to my already paid for in advance annual Creative Cloud Pro subscription!What the hell Adobe?! This is absolutely disgusting behaviour, and frankly illegal. I paid for a service and it needs to be honoured. Adobe will certainly be in breach of Australian consumer law otherwise.If Adobe want to restructure their plans so that Adobe is an overpriced AI-bloated thing that no-one asked for, that’s their prerogative. But for users of the core existing tools present when you disable the awful “New Acrobat”, just leave it alone. It has for years been a professionals-focused powerhouse for pre-press production work. Please leave that func

I cancel a free trial and notice i have been charged an annual fee, how can i get a refund

I'm using photoshop for windows 11, version 25.3.1 I experimented with Adobe Firefly inside a file I am working on, but it was garbage and so I ended up deleting the entirety of the output. My file is still displaying content credentials saying "At least one of the pieces was generated with AI". That's frustrating because no remaining layer was generated by AI and none of the remaining layers have any dependencies or relationship with the deleted AI layer.  How do I remove that content credential? Also, what is the ridiculous mouse cursor we're forced to use on this site? Obnoxious. 

I’ve been using Photoshop Creative Suite 6 for over a decade. 6 or 7 years ago, I started a subscription to Creative Cloud Photography and for a year or so I used Lightroom as well as the CS6 app.Recently, I realized I haven’t used anything but CS6 for several years, so I cancelled the Creative Cloud subsctiption. CS6 immediately stopped working.While trying to get it working again, I uninstalled it, restarted my computer, and reinstalled it. Now it says I have too many activations and I need to deactivate one of my computers. The problem is, I only have one computer. A few years ago, my previous computer died and I replaced it. I guess that computer is one activation and this one was two.So, now that I’ve had one computer die, and then uninstalled CS6 from the replacement computer without deactivating first, where do I go from here? I only use Photoshop for a few basic editing jobs, nothing fancy, and I **really** don’t like the CC version.Am just hosed?

I have tried to report this as a bug but the page is not working.Bug using the crop tool - If you reduce the size of a crop whilst the fill is set on "content-aware fill" PS shows a program error and the CA progress message appears on the screen.A restart of PS is required to clear the error message V27.10.0Windows 11

 Hello Adobe Stock Contributor Community,I recently created my Adobe Stock Contributor account, and this is the first and only Contributor account I have ever created.However, my account is showing as “Inactive” with a message saying that Adobe Stock does not allow multiple Contributor accounts.I tried contacting Contributor Support through the official Contact Us form and selected:Account → Multiple account approval requestBut when I try to submit the case, I receive this error:“We are sorry, there was an error submitting your case.”I have never intentionally created or operated another Adobe Stock Contributor account.Could someone please advise me on how I can get this issue reviewed by Adobe Contributor Relations?Thank you.