Solved

The Lumetri Color panel has a 3- to 4-second delay.I always work with footage from a Panasonic S5, and video editing always runs smoothly. Now I’ve received footage from a Sony Alpha 7S III, and my Color panel is running slowly. The video bitrate is 143 Mb/s, and I thought that Premiere simply doesn’t handle Sony camera files well, so I created proxy files. I chose “MP4 Half,” but the problem persists. How can I get Premiere to work quickly with footage from the Sony camera? With Color Match, I have to wait 10–15 seconds, and that's not how the program is supposed to work. Right now, my proxy file is: Video: MPEG-4 Video (H.264) 1920x1080 23.976 fps 10,470 kbps. Let me add some more info. The entire project interface is lagging. Does Premier really work that poorly with Sony files? When I open a Panasonic project at the same time, everything runs smoothly and quickly. The magic of Adobe! I’ve already set the quality to the minimum, but the interface is still very laggy—I’m even having

I’ve been experimenting with Adobe Firefly and I’m having trouble keeping the same character consistent across multiple generated images. The face, clothing, or small details usually change even when I use a very similar prompt.What’s the best way to maintain character consistency in Firefly? Are there any particular prompt techniques or reference image settings that work well for this?

I have found a bug in Premiere Pro. The new masking tool in the tool bar will disappear after being used. It is under the rectangle tool one minute and then gone the next. When I restart the program, it is back. I would like to suggest not removing the old system until the new one works correctly. 

HelloFor some reason my page 1 in indesign file is not looking like the master page. I also could not use Remove Local Overrides as it is greyed out. Also applying master page to page 1 is not working.I face this problem frequently. Temporarily I create a new file and redo everything to clear out. But this is taking lot of time. How can I correct this in the current file. I have attached indd file.Thanks

I am creating a board game that I will eventually market.  Is it legal to use Adobe Express Premium images for the cards and game artwork?  Thanks!

Quero instalar o Lightroom 5.7.1 num computador novo com o Windows 11, mas não tenho o instalador completo, só tenho o lightroom.exe de 02/12/2014 com 4712 KB. Também tenho o número de série disponível. É seguro fazer download do instalador completo no site ProDesignTools.com? 

Photoshop and other applications from my plan cannot find an internet connection. They cannot be verified and give an error, first 12015 and then 102. After that, the application closes. The Internet is available, the subscription is paid. I have a windows 11 64x 

No puedo descargar el libro y me sale la pantalla que os indico

I’m just editing the artboard normally, but the colors keep changing on their own.This happened after I updated to the new version 27.10.0.For the full details, please watch the attached video.

Hello,I am experiencing an "Activation Limit Reached" error with my Adobe Acrobat Pro 2017 (perpetual license).Recently, the motherboard on my computer burned out and had to be replaced. Because of this hardware failure, I was unable to open Acrobat and manually deactivate the software before the repair.Now, after reinstalling the software on the same computer (with the new motherboard), the Adobe activation server flags it as a new device and states that the serial number is already in use by the maximum allowed number of computers. I only use this software on this single machine.Since my online Adobe Account profile does not list legacy perpetual activations under "Activated devices", I cannot deactivate the old hardware signature myself.Could an Adobe staff member please contact me via Direct Message so I can provide my serial number and account details to have the activation counter reset?Thank you in advance for your assistance.

I have a 2017 iMac running macOS Ventura 13.7.8. According to the forum, the best version of Photoshop is 23.x. Where can I download this version?

Adobe no longer provide the installer for LR6. Please assist.

Working with latest version of PS for the PC.  Used Bridge to open jpgs in PS then tried to automate PDF presentation  and initially got a PDF with nothing in it.  Tried again and got a series of error messages 1) unable to open file for writing.  It may be locked or unavailablefollowed by2) Cannot complete your request because of program errorfollowed by 3)PDF presentaiton could not be created. This happened irrespective of whether I used bridge to open the jpgs in PS or I did it through PS

Hi Adobe Community,I recently signed up for the 7-day free trial of Adobe Acrobat Pro and provided my card details during the trial. However, I am now seeing billing issues related to ₹1,596.54/month and ₹398.84/month plans, which I did not intend to continue after the free trial.When I try to manage or cancel the plans, I encounter a message saying:"You must resolve an issue with your payment details before making any changes to your plan. If you take no action, your plan will be suspended."I’ve attached a screenshot for reference:I do not wish to update my payment details or make any payments. My goal is to cancel these plans and ensure no charges are made to my card.Could someone guide me on how to resolve this issue and cancel the subscriptions?Thank you,Aarthi

I use Lightroom classic and Photoshop.Whilst I pay for the monthly subscription to them I have never previously used any online features such as cloud, etc. Today I watched a video showing me how to easily remove and adjust a photo (direct from Lightroom) using Firefly.After logging in, my profile reckoned I had 15/100 credits left. So my question is how on earth have I managed to use the other 85?Is there anywhere I can click on to see how that has been used?

Hello allI would like the image dimensions in the Links panel to be listed in mm.Is this possible?I have changed the ruler settings to mm and checked that the Units and Increments are set to mm.But still the links panel listed as pixels. 

When I open an empty W9 in acrobat and choose “fill & sign” look at how its typing out the fonts. They look wild. They look mismatched. its never done this before. so I went to preferences and changed fonts to arial but it didnt fix the issue. Side note: when i’m filling out this bug report theres a dropdown that says “Category” and i dont see acrobat listed in order for me to choose that option.  

 I edit/process a photo (LRc 15.5) which includes several masks with mask refinement settings of edge and feather. After reviewing the edits I decide to start over and select the RESET button which then resets all sliders/setters to 0 or other baseline values. All values verified in Develop Module as reset I start editing the photo again with new edits and masks A sky mask (or other previously used mask which has mask refinement capabilities) is placed on the photo Mask Refinement feather - edge values, 10 - 3 seen in prior editing session still seen in the placement of the new mask just applied Photo again reset to baseline values. Photo verified at baseline values and no masks applied Sky mask applied to photo Mask refinement edge/feather values at 10 - 3 as seen in prior ediitng session. This process was repeated several time on several differenct photos with the same results. Mask refinement values can be reset manually or by hitting the mask refinement RESET button.

Macの自宅PCでAdobe Creative Cloudを使用しています。これまで個人のAdobeアカウントでIllustratorやPhotoshopを使用していましたが、現在その個人アカウントの契約は期限切れになっています。 自宅で仕事をするため、会社で余っている未使用のAdobeアカウントを自宅PCで使用したいのですが、アカウントの切り替えができず困っています。Creative Cloudデスクトップアプリを起動すると、期限切れになった以前の個人アカウントでログインされたままになっています。Creative Cloud右上のアカウントメニューを開いても、「ログアウト」がグレーアウトしていて選択できません。ブラウザでAdobeのWebページを開くと、会社のアカウントへ切り替えることはできます。しかし、Creative CloudやIllustrator・Photoshopなどのアプリ側では以前の個人アカウントのままです。アプリを起動するとブラウザのAdobeアカウントページが開き、そこで会社アカウントに切り替えても、アプリに戻ると旧アカウントのままで、同じ操作を繰り返す状態になっています。やりたいことは、IllustratorやPhotoshopをアンインストールせず、Creative Cloudのログインアカウントだけを旧個人アカウントから会社のアカウントへ切り替えることです。「ログアウト」がグレーアウトしている場合、どのようにAdobeアカウントを切り替えればよいでしょうか？同じ症状を経験した方や、解決方法をご存じの方がいれば教えていただきたいです。

Impossible d'exécuter la commande Enregistrer ou ouvrir un fichier depuis la mise à jour Mac OS 26.5.2, message d’erreur : Impossible d'exécuter la commande Enregistrer sous en raison d'une erreur de disque (-32005).

Hello, I’m asking about a refund for my “free” trail Subscription to Adobe Lightroom. I purchased a trial and then a few days after I purchase the trial. I got charged and nowhere. When I purchased the trial week didn’t say that I would get charged for that and so I tried to put in a refund request a few months ago and they said that they couldn’t process it until it went through to my bank account, but it did go through to my bank account and I have been charged. So I’m still waiting for that refund that I never got it.

 I had the "cannot update" error in the Creative Cloud desktop app for over a year. I tried everything I could find: full uninstall and reinstall several times, the Creative Cloud Cleaner Tool, Adobe support, and a long list of fixes from other forum posts and Windows troubleshooting guides. None of it worked, so eventually I gave up and just lived with it.I finally found the real cause by accident, while debugging a completely unrelated problem on my PC. It has nothing to do with Adobe's installer or your account — it is a Windows setting. The fix takes one minute.Posting it in case someone else is stuck on the same thing.Short version: if Windows is set to install new apps to a drive other than C:, the AdobeNotificationClient package cannot finish installing, and Creative Cloud fails to update. It also causes a memory leak in Windows that gets worse every day your PC stays on.Note for moderators / Community Experts: I believe this is a bug in how the Adobe notification package handle

플랜을 자세히 살펴보지 못하고 연간, 월별로 결재하였는데 (7.21./ 8.21. 지출됨)플랜을 취소하고자 하여 취소하였습니다. 그러니 약 4만 3천원의 취소수수료가 나갈 것이라고 뜨는데43천원의 취소수수료는 결제 내역에 뜨지 않는데, 어디서 확인할 수 있는지 8.21.이후 프로기능 사용한 적 없는데 환불이 가능한 것인지 문의드립니다. 2번( 중 1번은 사용하지 않음) 사용하였는데, 이 경우 총비용이 26,400+26,400+(수수료)43,000으로 약 95,000원이 지출하게 되어서  도움요청드립니다.

Hi, I’m trying to cancel my Adobe Acrobat Pro subscription, but I’m being charged a CAD $77.97 early cancellation fee. I genuinely thought I was using the free version of Acrobat and did not realize I had signed up for an annual paid commitment.I’ve also been charged CAD $29.11 every month since March, which I only recently realized. I’m currently experiencing financial hardship and these charges have affected my ability to pay my rent.I’m asking if you can please make an exception, waive the $77.97 cancellation fee, cancel my subscription, and refund the recent charges. I did not knowingly intend to maintain a paid annual subscription. Please escalate this to a billing specialist if necessary.

I created a PDF file long ago, but now I forgot the password. How can I recover my password or open the file??