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今までWindows11で、illustrator v30.2.1を使用していたのですが、昨日作業している途中でクラッシュしてフリーズしました。 Photoshopとillustratorを同時に起動しながら、illustratorでアピアランスを多用しているファイルを4つほど開いていて、フォントを探そうと、Adobeフォントのサイトでフォントを15個くらい追加して、その後、illustratorに戻ってスウォッチパネルにパターンを入れて、そのパターンを編集しようとダブルクリックした所でフリーズし、クラッシュしました。 その後、illustratorを立ち上げたのですが、立ち上がらず、・Alt + Ctrl + Shift キーを押しながらIllustratorを起動しても立ち上がらず。・パソコンを再起動しても立ち上がらず。・Creative Cloudからv30.3にアップデートしても立ち上がらず。・AppData\Roaming\Adobe\にあるillustratorのフォルダを全て削除しても立ち上がらず。・一度、環境設定を保持したアンインストールを行って、v30.3をインストールしても立ち上がらず。・環境設定を削除してアンインストールを行って、v30.3をインストールしても立ち上がらず。・アンインストール後にv30.1をインストールしても画面は起動するのですが、立ち上がった画面でフリーズして動かなくなりました。・その後、アンインストール後に１つずつバージョンを30.0→29.8.6→29.8.5→29.8.6→29.8.4→29.8.6→29.8.3→29.8.6→29.8.2とバージョンを落として行っても立ち上がった画面でフリーズして動かなくなりました。・GPUのドライバを再インストールしても改善しませんでした。・Creative Cloudからではなく、ここから（https://helpx.adobe.com/jp/illustrator/desktop.html）インストーラーをダウンロードしてインストールしても結果は同じでした。 以上の事をしてもillustratorが正常に動作しなくなりました。v30.3は添付画像の画面でフリーズしてそこから動かなくなります。他のバージョンは起動し立ち上がった画面でフリーズし、そこから動かなくなります。 他に何を試

Hello, there. I have made several PSDs to be used as PSD logo mockups, but when I went to upload them, I couldn't find a template option:  while I can see that some PSD templates are already being sold on the market. Any idea on how can I upload my PSDs to Adobe Stock?

Usually when I place an Ai file into another Ai file it acts like it should: If I make changes to the original, when I go back to the file it’s placed in, it asks if I want to update it. Just now, I placed an Ai file into another Ai file, and instead of placing it, it pasted the artboard from the placed file so that it’s editable in the file it’s been placed into. WHAT?? Is this something new? The backstory is that I’m putting together a presentation of creative concepts to present to a client. The creative is placed into the presentation document multiple times, hence my having one creative development file to edit that automatically updates multiple instances in the presentation doc.  

Hello, I’m facing since a few days a strange behavior with Lightroom classic. When inserting the card in my Mac, non images are displayed in the import window. Nevertheless, it’s possible to see them in the Finder (both jpeg & raw)My current configuration is Mac Studio M2 Max, Tahoe 26.3.1 & LRC 15.3 Using the same card & card reader with my Wx computer & LRC 15.2 does not bring any issue. Images are present to be imported.(I just tried to remove / install LRC on the Mac keeping the profile and it provides the same result) Any idea  ? Thanks

I want to drag a text box from on page to another. But when i try, the object hits an invisible wall and wont let me move it to the next page. How do I drag a text box/object from one page to another? I am using PC. Acrobat 2022. 

Hi, I’m preparing my documents for an NBI online appointment, and I noticed that my scanned ID looks a bit blurry and unclear when viewed in Adobe Acrobat. Since these documents are used for official verification, I want to make sure the quality is clear and acceptable.I tried scanning from my phone, but after opening the file in Acrobat, the text and photo are not sharp enough. I also checked some basic tips here: https://helpx.adobe.com/acrobat/using/edit-scanned-pdfs.html but still not getting the best result.Is there any way in Acrobat to enhance or improve the scan quality?Also, are there any recommended settings (resolution, format, etc.) to make sure documents are properly readable for verification systems?Any help would be appreciated. Thanks!

I have tried the same original video file in other iOS apps to convert it for mobile use, but no problems with other apps. In premiere the exported file looks “blocky and pixelated” i have tried all export settings. The original is H264, but i have tried other 4k files with H265 codec and the same result. 

Hello--I did the following steps. However, when I copy the link and insert the link into a google doc, it says invalid URL link. How do I create a valid link that can be copied and inserted into a google doc? Thanks. Open the file you want to convert in your PDF editor.Select the Create & Edit button on the right-side toolbar.Click Export PDF at the top of the window.Choose HTML Web Page and select your options. Single HTML page will create one web page, no matter how long the PDF. Multiple HTML pages will create several web pages, split up based on the length of your PDF.Click Export and choose the folder where you want to save your new page.

I’m experiencing a cursor issue specifically when working with PDFs. When I try to hover over or select text, the cursor appears offset and jumps around. Because of this, I’m unable to accurately select text for copy/paste. Details: App: Adobe Acrobat ReaderOS: Windows 10 (64-bit)Issue occurs in: All PDF filesZoom level: 100% (also tested other zoom levels – same issue)Cursor behavior:Cursor does not align with actual selection pointSelecting text highlights lines away from where the cursor isMovement feels erratic/jumpy What I’ve already tried: Restarted systemReinstalled Acrobat ReaderReset mouse settings to default (Windows pointer scheme)Tested in another browser (works fine in Microsoft Edge PDF viewer)Issue persists only in Acrobat Additional notes: Mouse works perfectly fine in other applicationsIssue is consistent across all PDFs Could you please help identify what might be causing this or suggest a fix?

Recently i spotted that my cloud filling up (Adobe cloud). When i checked - there are no files in it. I edit everything locally - nothing gets uploaded or synced to the cloud for security. My question is - what info is getting uploaded? How do i know that its not my client’s photos? 6gb of no files is a lot of space, am i going run out of space because if? What exactly is this info, does it have personal details?

I am not able to sign out from creative cloud

Il y avait un bouton dans l’application Creative Cloud qui nous permettait de vérifier si de nouvelles mise à jour sont disponibles.  Je ne trouve plus ce bouton.Comment puis-je vérifier si il y a de nouvelles mises à jour?

It’s really kinda dishearting when you create photo, edit one by one carefully and got them all rejected massively….I edited photos on Photoshop, made multiple revisions and confirmed there are no crushed blacks or blown-out highlights. I also double-checked the colors and curves, and everything seems fine. What other factors could be causing it to fall short of the quality standards?I upload one of the examples, of course all other 99% photos are rejected…Would appreciate if anyone can give me specific advise.Is it base on the reviewer and not any technical point of view ? (for example tone curve, color grading etc )  

I was subscribed to Adobe Acrobat without my consent. I cancelled it immediately, but I have still not received a refund. I contacted the Google Play Store, and they told me to contact the developer.For the past 10 days, I have been trying to get in touch, but I am only being given links and procedures. I have followed everything, yet I still haven’t received my refund.Please help me process the refund from your side, as I am unable to resolve this myself. My registration email is the same as the one used for the subscription.

Can't move a GROUP with the move tool.  PS 20.0 grabs the last single item that I was working on within that group. Never had this happen before; been using PS since '89. Anyone else have this issue?

I am paying full price for adobe but I am a student. How can I get a refund and get the discounted plan?

You CAN'T create videos with Kling in Adobe!I’m trying to generate a short video (5 seconds) of a group of warriors around a central fire inside a stone hall. The scene includes subtle movement (for example: small steps, slight body motion, or simple reactions), but the system either fails or simplifies the result too much.I’ve already simplified the prompts, reduced movement, and avoided complex actions, but it still struggles when multiple characters share the same space.My question is:What are the current limitations when generating multi-character scenes with interaction, and how can I improve stability and control in these cases?Are there specific prompt structures or constraints that work better for this type of scene?Any practical insight from users who have achieved stable multi-character results would be appreciated.

Pop Motion Impactsを適応した際にフレームからはみ出した部分が表示されない件について、解決方法があれば教えていただきたいです。 上の画像のように、最終的に表示したいものが画面からはみ出している場合にPop Motion Impactsを適応するとこのように、はみ出した部分が消えてしまう（トランスフォームを使用したときと同じ挙動）ことで困っています。 自力で似たようなエフェクトを作成しようとも考えましたが、ベクトルモーションで作成しようとするとモーションブラーをつけることができず、トランスフォームで作成しようとするとPop Motion Impactsと同じようにはみ出した部分が消えてしまい、行き詰ってしまいました。初歩的な質問で大変申し訳ありませんが、みなさまの知恵を貸していただきたいです。

I did not realise that my free trial had ended and was converted into a paid subscription on February 24. As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.

Add New Mask, then select Subject. Some idle time, then no result. Have rebooted, same results. Selected different pictures, same Result.Lightroom Classic version: 15.3 [ 202604090947-8f3672ed ]License: Creative CloudLanguage setting: enOperating system: Windows 11 - Enterprise EditionVersion: 11.0.26200Application architecture: x64System architecture: x64Logical processor count: 20Processor speed: 2.9GHzSqLite Version: 3.36.0Adobe GSDK Version: 1.4.0.213Camera Model: Nikon Z7IIInstructions: Develop Module, Add New Mask, Select Subject. Wheel spins, nothing happens, returns to menu. Expected Result: It should select Subject. Actual Result: No action. 

The box that surrounds text in blue is huge and is off center so it is impossible to align text properly as it jumps all over the place.

I am using the latest Adobe Camera RAW version on a Windows 11 laptop.I just spent a lot of time fixing an ACR subject mask and then spent a lot more time editing the subject. I then wanted to selectively edit everything except the subject, however, when I inverted the subject mask with the tweaks applied, the tweaks disappeared.  I of course had a snapshot, so I didn't lose any changes, however, this is not the core issue.Creating a separate non-subject mask should not be necessary, and in this case, it ended up masking some of the subject anyway.So, the obvious question is - once I've finished editing a masked ACR subject, how can I simply and quickly selectively edit everything except the subject, without of course losing the subject edits in the process? 

On March 14, 2026, I created an Adobe account to use the Photoshop free trial for a short-term need. I cancelled it the next day (March 15) as I didn’t need it anymore.Despite this, I was later charged CAD $44.83. When I checked my account, I saw that an Adobe Stock subscription was still active. I do not recall knowingly subscribing to Adobe Stock, and I genuinely believed that cancelling the trial would end everything.When I tried to cancel the Adobe Stock subscription, I was prompted with a CAD $194 cancellation fee. I can see that there are terms related to cancellation fees, but the way this was set up and presented feels extremely misleading. Having to cancel multiple subscriptions separately without it being made clear upfront is very confusing. The interface makes it far too easy to miss this, and it honestly feels like it is designed that way.At this point, I feel taken advantage of. This situation is financially significant for me, and the experience has been very frustrating

BUENAS TARDES , DESEO CANCELAR LA COMPRA ANUAL DEL APLICATIVO ADOBE SCAN , NO DESEO EL PLAN ANUAL Y GOOGLE PLAY  NO ME HACE EL TRAMITE Y ME SOLICITA QUE ME COMUNIQUE CON UN DESARROLLADOR DE USTEDES , PERO NADIE ME AYUDA 

LR & PS will not update, it says itt it incompatable and it says I need the latest window update,  but I have the latest update and changing the compatatability mode does not solve the problem