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I typically manage my subscriptions through my Apple account’s subscription page. As the Adobe subscriptions did not appear there, I inadvertently overlooked them and therefore did not cancel in time. More broadly, I find the current pricing and subscription structure problematic. Encouraging annual subscriptions combined with early cancellation fees is not only uncommon, but also not sufficiently transparent at the point of subscription. This creates unnecessary friction and frustration rather than genuine customer retention. In my view, practices that rely on non-obvious terms to retain customers may work once, but they do not build long-term trust. In many jurisdictions in Europe, such structures would likely face stricter scrutiny under consumer protection rules. In Singapore, it appears that online subscription practices are less tightly regulated, which makes clarity and accessibility even more important. It is also concerning that it is difficult to locate a clear customer servi

您好～我申請試用，忘記取消，今天扣款了，我實在沒有在使用，我要申請退款，麻煩了，謝謝

I have subscription of adobe. When i open adobe scan and try to scan documents it show black screen and say looking for document but nothing happens. This issue come from last 2 day. Please resolve this bug

Hola, cada dia 10 del mes me llega un caro de adobe de 24,19 euros, he revisado mi cuenta y no tengo ningun plan activo. 

MAC OS 13.7.8 , Indesign 2024上記環境でマスターページ上にはツメ(テーブルで作成)でスクリプトラベル「ツメ」をつけてあるオブジェクトがあり、ページを順に処理>ページ上に「ツメ」オブジェクトがあればテーブルコンテンツを取得(無い場合はマスター側のツメをオーバーライド)、各ページタイトルとツメの内容を比較してツメに塗りをつけるというのを試しているのですが、挙動が安定しません。セルの塗りの設定も一旦選択してやらないと反映されませんし、(スクリプト的には変更されている様ですが見た目が反映されません。変更されたセルの塗りをIndd上の情報で見ると変更前のままです)ページによって塗りも反映もされたりされなかったりまちまちです。チャッピーに聞いてみて以下の方法も試しましたがダメでした。var t = cell.parent;t.rows[0].height = t.rows[0].height; // noopだけど再評価されるvar frame = masterItem.override(page);frame.detach(); // ← これ重要cell.fillColor = "None";cell.fillColor = "Black";

Indesignで、小さめのテキストボックスを連結して文字を流し込みました。普通の文字列だと、問題なく表示されるのですが「々」の文字が入った場合のみ、文字が表示されず最後のテキストボックスのサイズを広げると初めて表示されるようになります。「佐々木」のようなものだと一番後ろのテキストボックスに表示され、「々」の文字が先頭にあると逆に問題なく表示されます。解決方法がわかりません。よろしくお願いいたします。（imac / mac OS sonoma 14.6.1 /  indesign2026） 

IllustratorとInDesign間でのリンク画像（クリッピングマスク）の表示不具合について 【使用環境】Illustrator 2026（v30.2.1 / 64bit）InDesign 21.3Windows 11 Pro（64bit） 【状況】クライアントから支給されたIllustratorデータ（パッケージ済み）を使用しています。データ内には「埋め込み画像」と「リンク画像」が混在しており、リンク画像（JPG形式）の一部にクリッピングマスクが使用されています。【作業内容】データ調整のため、リンクフォルダ内の画像をコピーし、Illustratorファイルと同じ階層に配置しました。その後、線設定の調整を行い上書き保存しています。（同一階層に配置したため、リンクは自動的にそちらに接続されている認識です） 【問題】このIllustratorデータをInDesignに配置すると、「クリッピングマスクがかかっているリンク画像（JPG）のみ」が表示されません。 【確認・回避方法】以下の操作を行うと問題は発生しません：・Illustrator上でリンクを再設定し直して別名保存・クリッピングマスクを再作成して別名保存 【補足】別PCで再現確認を試みましたが、Illustratorファイルを開いた時点でリンクが更新されるためか、同様の症状は再現できませんでした。 【質問】① この現象はIllustrator側の不具合の可能性がありますか？それとも環境依存でしょうか？② 今後同様の問題を防ぐため、リンク画像は都度再リンクする必要がありますか？③ 同様の事例や推奨される運用方法があれば教えていただきたいです。 

My PC has broken down and I couldn’t deactivate my licence. Now I want to install Photoshop Elements 2024 on my new PC, but I’m getting the message“Maximum number of computers reached”.How can I start using my paid product again?Support does not have access to products that have been registered with a serial number.

Hello everyone,I am having an issue where I cannot find the SFTP menu option on the Adobe Stock Contributor upload page.According to the official documentation, there should be a "Learn more" link right below the blue drag-and-drop circle to access the SFTP credentials. However, as you can see in my attached screenshots, this link is completely missing from my dashboard.I have already tried troubleshooting by logging into my account using different browsers (Google Chrome, Mozilla Firefox, and Safari), but the SFTP option remains hidden in all of them.Could someone please help me resolve this issue so I can upload my video files via SFTP? Is there a setting I need to enable or a new step I missed?Thank you in advance for your assistance!chrome Safari  

Bonjour,Depuis quelques semaines je n’arrive plus à modifier les images dans mes fichiers PDF. Un message s’affiche “ERREUR INCONNUE” et ensuite “ Impossible de convertir et de placer l’image sélectionnée dans le document”.  Avant je n’avais aucun problème..  Merci d’avance pour votre aide.

Salve, qualcuno mi può gentilmente indicare le caratteristiche tecniche che devono avere le foto per essere accettate? risoluzione? dimensioni? solo colore o anche BN?  Grazie

Hello everyoneMy payment was not successfull, becouse I don't have enough money on my bank account. How many days do I have left to update payment info and pay without consequences or extra fees? I don't know how this works, so i don't even know if I can be charged extra fees... 

I downloaded the vector version of image #1961622616 - Isometric Military Base Illustration with Vehicles and Training Grounds.The AI file just contains a low res jpg. Any chance of a credit, plus probably worth deleting the file from Adobe Stock.Also worth using Adobe AI to detect this kind of thing - this isn’t the first time I’ve come across this problem.  I’m sure it shouldn’t be that difficult! Thanks rog

I was simply trying to remove one old folder of images that no longer existed. Shockingly, my entire catalog of photographs vanished!I need to restore from the latest backup, which was yesterday. I need guidance to do this, lest I do further damage. Help will be much appreciated!For now I am shutting LRC down until I know how to proceed.

Good morning! I'm trying to auto straighten a bunch of photos, something I haven't had issues with in the past. I select my images, select 'auto sync', go to the crop tool and hit Auto to straighten. All of my images look like they've had an adjustment made (or LR thinks they have) but if I go back into the image and hit the auto straighten, more adjustments are made. This is frustrating as this used to work, so I don't think it's my technique. Any ideas on how I can make this functional again? Anyone else having this issue? TIA.

AdobeCreativeCloudProが、4月21日に自動更新をされていて請求されていた事に今日気が付き、解約の手続きをしました。14日以内であれば全額返金されるというような文章を見つけたのですが、これはカスタマーサポートに電話をしないといけないのでしょうか。よろしくお願いいたします。 

Using the pen tool, I have created a path.  It will not fill, despite the fact that it is a positive “Combine” shape and is a completely closed path.  If I copy and paste it to a new document, it fills just fine.  Paste it back into my working document, and it won't fill.  I have another path near it, on the same layer, which is filled.  I've tried using "Combine Shapes" to make sure it's a positive shape, I've made sure it is on my top layer, I've made sure the fill color doesn't match the color behind it.  This has happened before.  Windows 11 Pro, updated; all drivers up to date; Photoshop 27.5.0. 

I haven’t had any issues using LRC. Just tried to log in and get this error message  

photoshop2026で仮想記憶ディスクを外付けSSDにするにはどのようにすればよいですか環境設定にHDしか表示されませんBeta版のアプリは削除した方がよいですか HDの環境設定、プライバシーとセキュリティーのファイルとフォルダにBeta版は表示されますが、photoshop2026が表示されません

I already subscribe to the plan Creative Cloud Pro but the 100GB of storage for Lightroom Classic is not enough. Knowing there exists a plan for 1TB storage as a stand-alone, I’d like to be able to pay a bit more on top of my plan to get that 1TB storage.I can’t simply swap my current plan for Lightroom Classic 1TB plan because then I’d lose access to the other apps I still use.What’s the solution here? The website and AI agents as well as the human support team hasn’t been able to present me a solution.

I used Adobe Acrobat AI about a year ago, and cancelled before the free trial was over. Then I noticed that there were still payments coming out of my account despite the cancellation. Cancelled the subscription again (this time in May of last year).The payments kept on coming out of my account.I have now cancelled the subscription for a third time. I’ve multiple confirmation emails of the subscription being cancelled, I’ve taken screenshots.Where/who do I talk to to get a refund because has gone on for far too long.  

プレミアのグラフィックテンプレートのマイテンプレートにすでにいくつかテンプレが入っていたのですが、これらは無料ですか？商用利用可能ですか？イントロ（ニュース）やトランジション（スポーツ）、イントロ（ゲーム）などです。 

I subscribed for free trail but it automatically deduct the amount and I cancelled the subscriptions which is tagged with Apple Account before 7 days but the account is still active .I want refund at this moment  

Hello Adobe Community,I am reaching out to seek guidance or a status update regarding my contributor account, which has been under investigation for "Suspicious Activity" for approximately 85 days now.Account Overview: Portfolio Size: 3,000+ assets Account Age: 2+ years (Established account) Current Status: Under Review / Appeal Submitted I fully respect Adobe’s commitment to platform security and have already submitted my appeal providing all the necessary details. I understand that manual audits take time, but the review has now exceeded 12 weeks. I have attempted to follow up via email but haven't received a final decision yet.Could a Community Manager please help me understand if this timeline is normal or if there is any further information required from my side to resolve this? I am eager to resume contributing to the platform.Thank you for your time

Images that I can generate normally on the official GPT website cannot be generated here, and it prompts that the generated content cannot be displayed.Why do you add extra censorship rules on your own?