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I canceled my subscription and it did not go through so I ended up getting charged. I have canceled my subscription again and would like a full refund.

i am unable to buy plan with a free trial, i have attached my 2 card with it, which has a good balance in it but when i attached the card and subscribe to the plan it shows you have a card issue, contact the card issuer, kindly reslove this issue i want to purchase but with free trial.

When I tried to edit a PDF with underlines and the automatic save function failed to save correctly, I lost all my progress. Honestly, this is the worst Adobe software. I much prefer software that isn't up-to-date but still works perfectly for what I need, rather than software with all the latest features.I can only recommend that others not use it because there's no guarantee that the main functions will work properly.

Whenever I expand the image, the sharpness got decreased. At some point after certain expansion the image quality became so terrible. The previous version before your update didn’t have this issue, and I think it still work much better than the current version.

We are launching a commercial website using Kepler Std via Adobe Fonts. Can you confirm whether the font will continue to be served if our Creative Cloud subscription expires and whether there are any restrictions on using Kepler Std on a production website for a client brand? According to my knowledge, I can use Kepler Std for commercial use as I have the subscription. Please clarify. Thank You

先にiPad版でillustratorを月契約していましたが、パソコンでの編集が必要になり、パソコンでも契約をしました。iPad版とパソコンで同じですが、支払いは別になっています。※購入者が別扱いになっている一つにまとめたいのですが、iPad版の契約を解除しても大丈夫でしょうか？チャットのアドバイザーには両方契約が必要をいわれてしまいました。どのようにしたらよいかアドバイスお願いします。[アカウント / 支払い / プランへ移動しました：モデレーター]

 It's been a month and a half since I last used Adobe Firefly's Expand Image feature. And now it seems much worse than before. It can only create one image at a time (instead of three), it crashes if you create too many images simultaneously, and MOST IMPORTANTLY, it creates images with significantly lower resolution than before and inferior to the original image. What's going on? If this continues, I'll probably unsubscribe.

Introducing Assisted Culling (Early Access) in Lightroom Desktop For providing feedback for Lightroom Classic, click here. TL;DR – Assisted Culling is getting faster, more powerful, and more accurate as we head to GA. If you tried in October 2025, we urge you to try the new version and give us feedback – especially for wedding & portrait photographers. We’re eager to hear your feedback!   Assisted Culling has received several updates since Early Access launched in October 2025. If you tried it then, here's what's new:  April 2026  Significantly improved handling of shallow depth-of-field for photos – a major customer ask. Images with intentional background blur are now more reliably recognized and kept rather than rejected as out-of-focus.  We’ve retrained the “Reject model” so it has more accurate identification of reject-worthy images. Additionally, an image can now be flagged under multiple reject reasons simultaneously:  Exposure Issues: includes a sensitivity slider so you c

I have a Windows pc with LRC installed. What should my settings be in the export dialog in order to export 24MP photos at full resolution. At present, images exported are no longer shown at full resolution or size, after switching to a new pc? Also, images exported with JpegXL selected do not export correctly. The Microsoft Store has tried to sell me a download for the problem - does Adobe have a fix?

Problema: Premiere pro trava, em "Preparando áudio" sempre que eu tento reproduzir algum clipe, me impedindo de ver as ondas sonorasPassos para reproduzir: Mencionado acimaResultado esperado: o “Preparando áudio” terminar de carregar e me mostras as ondas sonorasResultado real: “Preparando áudio” fica travado me impedindo de ver as ondas sonorasScreen Recording: If possible, include a recording of your screen showing the issue.Premiere Version: 26.0Operating System: Windows 10GPU Driver (Windows only): Nvidia GeForce GTX 1060Video Format: 1080pContextoComparar quando e onde o problema ocorre nos ajuda a identificar a causa.:Isso afeta todos os projetos ou apenas alguns? Todos.Isso afeta projetos novos e vazios? SimQuando o problema começou? Hoje Estou a um bom tempo tentando resolver esse problema, achei alguns posts em inglês de pessoas tendo problemas parecidos, mas não achei nenhuma solução

Eu ja tinha o plano completo da Adobe, mas acabo vencendo a minha assinatura e tive que renovar com outro cartao. E quando fui atualizar as informaçoes do cartao, automaticamente foi efetuado a compra do plano completo da Adobe, sendo que, eu queria apenas o plano de fotografia! E agora eu quero fazer o reembolso da compra que eu fiz porem nao estou conseguindo. Alguem pode me ajudar??

월결제로 사용중이었고 다음 결제일이 6월 13일이었어서 12일에 플랜 취소를 했는데 결제가 되었습니다. 환불 가능한가요? 학생이라 돈이 없는데 ㅜㅜㅜㅜㅜㅜㅜㅜㅜ

I’m using the “For Next Number of Paragraphs” type for an index entry and setting it to 2. The second paragraph extends onto the following page, but the index is only showing the first page. 

Bonjour impossible de charger un fichier “Aucune connexion "j’ai déconnecte et connecté désinstaller et réinstaller l’application redémarrer ma tablette rien n’y fait, je n’ai plus aucune connexion entre le mac, l’iPhone et l’ipadmerci

Hi everyone,I have several computers that have InDesign 2026 installed.On one win11 machine, the first two general preferences are missing.I uninstalled using the Creative Cloud Cleaner exe.Reinstalled the 21.2 (available just today to the east coast of the US)Those general preferences are still missing!I have reset as well as deleted cache files.Any suggestions as to what I can try to get a fully-restored version of InDesign working again?

There used to be an elipse, rectangle and pen tools in Opacity. You could crop an area, apply the Gausian blur and it would track the selection. All that's gone now and I have a rush job that requires I track scrolling screens with sensative content I'm being asked to blur. All the tutorials only cover the old way. Now that the tools have all changed, I can't find anything to show me how to do it this week. I'm using Pr 25.6.0 Beta and Pr 2025 HELP!!!

Hi,I just moved LrC (v15.3.1) to a new PC (win 11). Moved images (NEF files) from card into a folder. In LrC clicked on Import, selected the folder. LrC shows message “No files found”.I can’t figure why. Am I missing something? Something happened to the LrC during the install?Thank you very much.AK

"basedOn" is merely a setting, but it doesn't actually take effect.I can see in the b1 object style that it is based on a1, but in fact, b1 does not inherit a1's settings.It might be because “basedOn” was set later.Do I need to “reset the baseline options”?How is this script written?app.documents[0].objectStyleGroups.itemByName(AA). objectStyles.itemByName(b1).properties = { basedOn: app.documents[0].objectStyleGroups.itemByName(AA).objectStyles.itemByName(a1), 

For around (I think a month or so) I’ve had issues with masks and some of the pre-sets in Develop module.For example if I go to ‘Enhance portrait’ on many photos where there is a clear person it will fail and pop up a window with title - Preset: Enhanced Portrait Error.An unexpected error occurred while processing. (1){filename here} That’s all it says.Or other times I’ll ask it to pick a subject or I’ll try to create an object and after selecting object or subject then nothing. Nothing is selected. I’ve also seen it where I’ve applied a setting across many files, then it will ask to re-apply the AI settings (this is in masking again) even though nothing has changed. Lightroom Classic version: 15.3.1 [ 202605261338-e36f8566 ]License: Creative CloudLanguage setting: enOperating system: Windows 11 - Home Premium EditionVersion: 11.0.26200Application architecture: x64System architecture: x64Logical processor count: 32Processor speed: 4.4GHzSqLite Version: 3.36.0Adobe GSDK Version: 1.4.0.2

현재 어도비를 사용하지 않는 상황에서 어제 어도비가 결제되었습니다. 플랜 취소를 하였지만 수수료로 한번 더 금액이 빠져나간 상태입니다. 환불받고싶습니다. 

Every time I export A InDesign file as PDF it gets saved massive like 40-80 MB, Some people suggested to Uncheck “Preserve InDesign editing capabilities”, but I cant find this in the latest version (Dont know about older versions)???

I have an image that I am trying to crop out just a small bit on the right and top, to make the subject centered in the photo. I usually would just go to my crop tool and make it the size I want and then click the select tool and it would resize the image. Today when I try this, it reduces the size to 52.3% of the image, and when I zoom to 100%, the image is totally pixelated. 

以前Acrobat 2020の永続ライセンスを購入し、使用していました。PCを買い替えたため新しいほうで使用したいのですが、インストール方法などの対応全般がわかりません。そもそも2024年7月15日に販売終了しているため、不可能なのでしょうか。教えていただけますでしょうか。

When ID packages the file, it is simply not possible to package the fonts all together. A nice font packaging script that someone else shared for free. But it prompts an error for some files. Any god willing to help to fix it?   English translation in parenthesesThanks a lot. The ID version is the latest       //获取当前文档(Get the current document) var doc = app.activeDocument; //获取字体列表(Get the list of fonts) var fonts = doc.fonts.everyItem().name; //创建数组(Creating Arrays) var fontFiles = []; //循环字体并添加到数组中(Loop through the fonts and add to the array) for (var i = 0; i < fonts.length; i++) { var font = fonts[i]; var fontFile = File(doc.fonts.itemByName(font).location); if (arrayContains(fontFiles, fontFile) == false) { fontFiles.push(fontFile); } } //创建打包文件夹(Creating a Packaging Folder) var packageFolder = Folder(doc.filePath + "/Package"); if (!packageFolder.exists) { packageFolder.create(); } //将字体复制到打包文件夹(Copy the fonts to the pack