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결제를 취소하려고 하는데 취소 확인 버튼이 모바일이든 PC든 둘 다 처리가 안됩니다. 그리고 결제가 두 번 처리되어 기존 금액의 2배가 지불되는 상황이 발생했는데 이 부분도 제대로 환불 처리 부탁드립니다. 

I want to cancel the subscription I made today will i guaranteed get a refund .

premiere Pro 初心者のため分かりづらい説明でしたら申し訳ございません。 プロジェクトマネージャーを出力しようとしたところ、以下のようなエラーコード（-1609629695）が出てきました。このエラーの対処法をご存じの方がいらっしゃいましたらご教示いただけますと幸いです。[Premiere フォーラムへ移動しました：モデレーター]

Hi, I have two text fields and wish to duplicate text from "Text1" to "Text2" but only last 3 words.

I am using Adobe Acrobat Sign in the Microsoft Edge browser, and I cannot locate the field properties setting that can be used to make each form field required. I previously sent out an agreement for signature using Adobe Sign in the Edge browser, and the signatory completed only one of three necessary form fields.  I am trying to prevent this from happening again. How can I make each form field required? EDIT: This issue is only true for the “Date of Signing” form field. Is this field automatically required, or does it auto-populate when the assigned signer signs? 

this isnt ok Adobe. I’m going to have to move over to DaVinchi. Can someone from Adobe please explain.

Issue Summary: Photoshop immediately closes with the following error reported within Windows Event Viewer:Faulting application name: Photoshop.exe, version: 27.2.0.15, time stamp: 0x693dd4a4Faulting module name: Photoshop.exe, version: 27.2.0.15, time stamp: 0x693dd4a4Exception code: 0xc00000fdFault offset: 0x0000000000fcec4bFaulting process id: 0x1E04Faulting application start time: 0x1DD091413396C60Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2026\Photoshop.exeFaulting module path: C:\Program Files\Adobe\Adobe Photoshop 2026\Photoshop.exeReport Id: 7dd72f9c-e3e2-4cf4-9d11-5bc32d485e92Faulting package full name: Faulting package-relative application IDProduct And Version: (PHOTOSHOP 27.5.0 Desktop Release)In Addition the screen turns white and the application freezes before it closes. Operating System: Edition    Windows 11 HomeVersion    24H2OS build    26100.8655Experience    Windows Feature Experience Pack 1000.26100.315.0Steps to Reproduce: Simply use the prog

Hello. I recently discovered that I had two Adobe subscriptions. I had already canceled one of them and believed my subscription was fully canceled. I continued to be charged monthly without realizing another plan was still active. I have now canceled all plans. Because this was an honest misunderstanding and I have already paid several months, I kindly request that you waive the early cancellation fee and review my account for any possible refund. Thank you.

We’re cutting a documentary that was shot with three+ iPhone cameras (13Pro, 15Pro, 15ProMAX, 16Pro, 16ProMAX, and 17Pro) as well as two image360 cameras. Some of the clips are 2+ hours long. We made ProRes Proxy proxies and made multicam sequences (some over 18 hours long) with four+ video tracks.Some of our iPhone clips are causing the multicams to stutter then freeze. We think it’s because the iPhones shot variable frame rate, which is somehow causing an issue with the proxies. (Is ProRes Proxy constant frame rate? or can it also be variable frame rate?)ChatGPT is telling us that to transcode the iPhone footage to ProRes LT. Would that help?Bunch of questions below because ChatGPT lies sometimes:Is ProRes LT always constant frame rate? Or can it also be variable frame rate?Can ProRes LT be attached to source clips as proxies? Is ProRes LT 10-bit? (The iPhone footage appears to be 10-bit HEVC.) If so, would an optional workflow be to replace the iPhone footage with ProRes LT transcod

This concerns Adobe CS5. Recently, Windows 10 had catostrophic crashes on both my desktop and notebook PCs; after which neither was operable to be able run my Adobe software and Deactivate my licenses on each machine. Up until the crashes, my CS5 software has always worked fine on both machines. I upgraded to Windows 11 on the desktop, and reinstalled Windows 10 on the notebook. After reinstalling CS5 on both machines, CS5 won’t work on either, telling me “Activation limit reached...”I called Adobe Support, but they refuse to reset the Activations, and I’m unable to do so when logged-in to my Adobe account. Adobe Support and their website states that “Activation servers for end-of-life software have been disabled.” But this is contradictory to the facts! If the servers are disabled, then why was I able to run CS5 on both computer under Windows 10 for all these years, including until recently? Something stinks. I’m a very light user of Photoshop, InDesign, etc., and I don’t want to have

Hello, Today I wrongly purchased Adobe Podcast subscription which I did not want to purchase but the payment already went through. I cancelled the service and never used it. Will my money be automatically refunded or do I need to request? Thank you

I would like to update my adobe scan account's email address how can I update? I don't see option in the mobile app.

アドビのフォンとをインストールしたのですが、１日たつと消えてしまいました。会社の都合上、インストール以後はインターネットに繋げないのですが、ネットに繋いでいないと消えるものなのでしょうか？ネットに繋がなくても使えると思っていました。消えない方法はありますか？[Adobe Fontsフォーラムへ移動しました：モデレーター]

Photoshop 27.8.0's Remove tool leaks memory that isn't released between operations. On a 32GB system, opening three files via Lightroom and applying about four Remove passes drove RAM to full capacity and caused a complete system freeze, not just an app hang. The OS itself stopped responding, including Task Manager, and required a hard power off to recover. Afterward, GPU hardware acceleration was disabled in Photoshop's Performance preferences as a workaround, since the leak appears tied to GPU memory accumulating per Remove pass with no ceiling, meaning more installed RAM would only delay the crash rather than prevent it. Current testing with GPU acceleration off shows RAM around 20GB with two to three files open and no Remove passes yet, holding steady in a normal one gigabyte band rather than climbing, though a pre launch baseline reading is still needed to confirm whether 20GB is itself elevated or just the normal cost of having files open.

Hi. I have a three or four year old HP laptop that I've been using Premiere Pro and Media Encoder on, and recently I haven't been able to update to the new version of Premiere Pro or Media Encoder. The reason I receive is "not compatible" with a "Processor with Advanced Vector Extensions 2 (AVX2) support required" message. Could someone tell me what this means and how to fix it so I can update Pro and Encoder? Thank you! 

Hi, I bought the Photoshop CS6 Full Extended version online and recently when I try to re-install to my PC, it keeps asking me to input the serial number, however, I only have the licence key and can't find the serial number in the email.  Could you please tell me what should I do ?   Thanks, Amy

En la aplicación dice que mi suscripción esta caducada, despues de actualizar la aplicación. pero en el Google Aps sigue activa y también me descontaron el dinero por la suscripción mensual. Asi que Nesecito recuperar mi suscripción 

I accidentally clicked on "download" on a premium image while inspecting my search results. Can someone help me refund this? I have already deleted the file, and it has not and will not be used in any project. I reached out to support but they could only offer 5 credits, and i was deducted 60x credits for an image i will never use. Thank you!! 

Hi there,suddenly and with no apparent reasons - my default type settings in illustrator 2020 are Arabic (RTL and Hindi digits ect etc) as per images attached  I'm living and working in UAE - but my language has always been set as English UK in the settng panel preferences and never had an issue before. Now i have to set manually the text tool everytime i want to use it - super annoying! Does anyone know how to set English as default  Thanks, Max 

I am having trouble with the word "shree - श्री "in illustrator. When I type this work in any program besides illustrator it displays the word correctly. As soon as I bring it into illustrator the word changes the characters within the word. I have attached screenshots of the word in two programs (Word and Illustrator) using the same font. Please help!  

Hi,I was entering keywords for my images and suddenly the main panel was filled with "Welcome to People View."  I can't find any way to get rid of it.  Google says to go to Edit > Preferences > General > Privacy Section > deselect Enable Prople View.  But when I go to Preferences > General, there is no Privacy option and I can't find it anywhere else.  I don't want to use People View.  Please help me get rid of this screen and disable it in Preferences.  Thanks.Zaffer 

I have an audio track of my brother singing, and a 720P still image of him as a cartoon.I would like to generate video which animates the image and lip syncs the cartoon with the existing audio.I initially got this warning But eventually got the process started with this prompt:Sync the audio reference to the first frame reference image.  Animate the reference image to be playing the guitar, and lip sync the guitar player singing the song. . Maintain the original zoom ratio throughout. The audio to be unchanged. The facial expressions to match the lyrics of the song.Unfortunately Firefly generated new audio, although it did a lovely job of syncing it to the visuals.I used Seedance 2.0The above 720P sized image as the First Image.A 343Kb mp3 of the first 15 seconds of the song.I have attached the resulting mp4.Is it possible to do what I describe above?Is there a secret to laying out the prompt?

Hi,I have a 345.64Mb/s download speed fibre connection, and installing apps is becoming very, very hard due to the speed of Adobe Servers.I've been trying to get Photoshop, but it is taking as long as more than two hours to get 50% done.Network is perfectly working...Thanks!  

Are these (see pic) boxes permanent? Or can they be turned off? They clutter up the timeline and get in the way of editing.  

I need a refund it says cancelled but has given a date of 2027