Resuelto

It takes hours to do the things in Adobe DC that I can do in minutes on Adobe Standard XI. Is there any possibility of Adobr bringing Standard XI back?

I have my disc for Acrobat XI Standard.  Just got a new computer and there is no disc drive.  Since this is an old version, I am having an issue getting a downloadable file to reinstall.  After hours trying to get information/support, hope I can get some guidance here.  Every link support provides is to buy a subscription for the newest versions.  

 When launching InDesign, the process appears in Task Manager with CPU and memory usage, but no window appears on screenOS: Windows 11 23H2 InDesign Version: 2026 v21.4.1 Tried: Reinstallation, deleting AppData folder, compatibility mode, running as administrator — none worked

Hi everyone,I’m using Adobe Acrobat Pro Continuous Release Version 2026.001.21691 (Enterprise) on Windows 11, and I’m trying to understand some behavior I’m seeing when working with PDFs.When I convert a Microsoft Word document to PDF, Acrobat changes some text to Minion Pro, which I understand it’s due to the fallback font.I also learned that changing the Default Font in Preferences only affects new text, not existing text. So:How can I change the font for all existing text in a PDF? Ctrl + A doesn’t select the entire document Acrobat only selects one text block at a time Some content, even single sentences appear inside individual text boxes I’d like to avoid exporting back to Word and reconverting if possible I’m seeing inconsistent text selection behaviorDepending on where I click, Acrobat behaves differently: Sometimes a whole paragraph highlights Other times only a single line appears in its own text box If I click in a blank area at the bottom of a page and press Ctrl

I had done a trial and then got charged on the same day I cancelled

For instance, when I send the manuscript to Adobe, pages 1-5 will print in the app successfully. But the page 6 will show blank and what was on page 6 goes to page 7. As I continue to scroll, eventually the last paragraphs that are wriiten on pages will drag to the next page and then the alignments of the page documents are all dragging into the next page. I bought a month trial to see if I could fix this but there is no way to bring the dragged paragraphs to the original page because of the page breaks. And if I have to rewrite it the fonts don't match. I have used Adobe for converting my word document into pdf before, but it aligned correctly. I don't know what's causing this to happen lately. I'm using a phone that I've used before.

Hi… my Account was blocked today :(After a dozen or so years of cooperation and Portfolio (38,554 photos and footages) I only deserve an email like this! This is a scandal! “Hello,Your account has been blocked for submitting content that violates Adobe Stock submission guidelines, or for activities that violate the Adobe Stock Contributor Terms, on the basis of internal review of your content and account. These content or account activities were found to be incompatible with the Stock Contributor Terms, because they are prohibited under Stock account and submission guidelines, such as submitting offensive content, excessive submissions, content to which you may not own the rights, spam, or other prohibited content or account activity.For more information on why your account has been blocked, and your appeals options, see the Submission Guidelines.Regards,Adobe Contributor Relations” 

I have been charged for 2 years for adobe. Charges for 19.99 and 4.99 a months for two years. Please refund all money back to my account. A free trial is FREE, and this is scummy business practices, and cause for a lawsuit. Fix the problem, refund my money, thank you. 

Premiere Pro as duration sliders. They get in the way of editing. Especially for shorter clips. How do you turn them off, or toggle off?  

Hello, I just started Premier Pro 2020.I have one question. Please look at the picture below.This is my Effects panel presets screen.After importing and using a preset created by someone else, several folders were created as shown in the picture above.I just did it for a test, so I don't need that folder anymore.I want to save only my own presets later.But the problem is, those folders can't be deletedDelete key is not activated even if I press the right mouse button.I've completely deleted Premier Pro, but those folders are still there.I even used a cleaner tool.Please let me know the solution.Thank you! 

I have a very complex compound path and want to use a path to cut portions of the compound path while it’s isolated. I have not found any of the path finder buttons capable of doing what I want. I’ve included a mockup image that describes my problem. It’s a square with multiple empty circles within. At some points, I may want to modify just one of those ‘empty’ circles in a very specific way without interfering with the rest of them in the one compound path. How can I use one shape to modify another without interfering with the other overlapping shapes? Keeping in mind this is one compound path that I don’t feel comfortable releasing. In the mockup on the left you see three circles with one overlapping in the middle. The overlapping circle is a duplicate of one of the other empty circles -- that I created while in isolate compound path. I want the overlapping circle to modify the lower circle without affecting the upper one. The right image shows the result I’d like to achieve, but I’v

How do you contact a real person at ADOBE. Customer Care is awful. I  took out a free trial last October which I'm pretty sure I cancelled in the requisite time but find I am being charged still. I need to speak to a real person . Any ideas please?

Using a MacBook Pro Sequoia 15.7.7. I tried an ‘Old Lightroom Catalog’ from finder but result is the same.

When I select any Kling models to generate an AI video it says:You don't have access to this featureYou can contact your admin to request access.

I have three projects that are very similar, but one of them -- with the exact same values and specs -- does not display the top buttons in the right panel:thisshould be this…also, I don’t know how the black frame appeared in the top example (it appears in the template), but I’d like to get rid of it… thank you,Lon

I'm writing here as pretty much a last resort, I'm at wits end, so to speak. Some months ago I noticed Adobe has suddenly started charging a lot more than it used to, without giving me any warning they would do so. I figured that since I don't use all the apps, I could just as well change to just sub to Photoshop instead and get the whole thing cheaper.So I tried to do that, but no chance. My account won't let me change my plan. It won't let me cancel my plan, it won't let me cancel my account. I am completely locked out of doing any changes to my account whatsoever, and this is very frustrating with a tiny child in the house and tight finances and an Adobe account that blleds money without me being allowed to do anything about it.I've tried to contact support. Or rather, tried to find otu how to contact support, but all I get every single time I click on a link that says something resembling "contact us" is sent to the help center main page. Nothing works. I am completely locked out,

I was close to running out of space on my hard drive (“X”) so I transferred > 190,000 photos and the Lightroom Classic to a new hard drive, which has a different letter (“Z”). I did this using Windows Explorer instead of within Lightroom as I understood it was quicker and more reliable to use this approach. I then disconnected the old hard drive (“X”) to ensure all access to Lightroom was via the new hard drive. I am able to open the catalog in Lightroom but the folder structure does not appear. The Photos folder is on the hard drive but I can’t get the software to recognize it. It is my understanding that I shoud not use “synchronize” since I would lose all past edits. Is that correct? I also read about using the “Find the Folder” function but I don’t see that option anywhere. How can I get Lightroom Classic to recognize the photos that are stored on the hard drive and hopefully not lose the edits that are already incorporated in the catalog? 

Problem is only on my phone app (Android), used to be fine just uploading standard videos, but now it says in red unsupported file type. Phone is only a year old and this used to be fine. I checked and tried uploading old videos that had been fine to upload before and got the same message. It's been a week now.I can upload the videos from my computer or laptop and it's fine, so I know the videos are supported.I tried uninstalling the app and installing again and no change! I need this for my job and it's so irritating not being able to just upload straight from my phone. Photos still upload fine from phone. 

Hi All,I need to share a folder containing several cloud-based XD docs with an external agency. We are collaborating on a new design system, and will all need access to these shared files. I have read and followed along with these tutorials (Share a file or folder publicly, and Collaborate on Creative Cloud Libraries and folders) to no avail. Each tutorial tells me to highlight the CC folder via the web, and press the "share" button. However, on my end, my CC dashboard has no "share" or "add collaborator" button at all.The share button does appear when an individual XD file is selected, but I don't want to be sending my client a dozen individual invitations to working files. Like the tutorials promise, I would like to be able to send one folder, containing all the libraries and files we need for the project.Am I missing something here? Is this feature only available for enterprise accounts? Any advice would be helpful so I can troubleshoot the issue, or abandon the idea and save m

Hi. When inserting a table within a text frame, is there any way to ensure that the para style that the table is inserted into is always a particular style?For example, I have two para styles – Style A and Style B. Is there a way that I can ensure that an inserted table is always inserted into a Style B para, automatically? So the “container” para style, if you will, will always be Style B?Hope that makes sense!Thanks in advance.

С моей карты списали деньги оплату за год 12990 тг. Я карту не указывала. И не давала разрешения. Ни предупреждения что скоро спишется оплата. Ни оповещения. Просто взяли и списали деньги. Как мне теперь их вернуть?

Last week (when LR was working perfectly) I decided to move my catalog from my PHD to my laptop (windows 11)  hard drive. I folllowed all the instructions, but when trying to open LR - well it just wouldn’t open, but I could see it running in the background.To cut a long story short - I tried everything suggested and finally contacted support, who spent 2 hours  on my issue. I have been told I have a corrupt image/s that is causing this issue. I have been told to add a new catalog and import my files from the previous catalog. Which I did and it didn’t help. Then I was told to create a new catalog and import my files in batches to try and determine where the corrupt image/s are. I have over 900 files and over 180000 images. This is going to be a long, long process, which I am happy to do if I get a good result. I have 2 questions.Is there any other way I can check my images/files to find the corrupt one/s? If I add a new catalog - and then import all 180000+ images into the new catalog

My Admin console will not let me add users, button to save is greyed and so is + product!? Help please what am I missing. I did already purchase and have 2 acrobat licenses that aren't assigned 

After paying for Adobe Pro service for 2.5 years I am now attempting to cancel since I know longer have the need for it. 2 Questions: Why do you put “we get it” next to the option to cancel and then open a popup that just spins without ever loading a screen where I can actually cancel? Why is there no option to actually get through to a human being to get this resolved? Even to get here I had to finagle through several different screens where most links just sent me in a circle back to prior pages that didn’t work.Please proceed to cancel my plan as of today and send me confirmation of this. (I shouldn’t have to hassle with this further.) Thanks!