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OnBase version 24.1.11 uses Adobe Acrobat Reader to display PDF documents. We noticed older PDF versions displayed in OnBase zooms to 170% and staff has to zoom out every time. We’ve tried changing the scaling option under General in adobe acrobat reader and setting the zoom option to fit to page or 100% under the Page Display but it doesn’t seem to work for these older PDF documents in OnBase. Is there any other way to default 100% or fit to page for all PDF documents in OnBase.

Pop quiz, hot shot!Anyone know how to change the disposal method in Stephen Marsh’s most excellent save for web script  my best effort was  var idLeave = charIDToTypeID( "Lve " ); // For "Leave" disposal method desc189.putEnumerated( idTDth, idIRDt, idLeave );Which saves, but doesn’t seem to change the disposal method to no removal method for all frames (might be global)  As always answers on a postcard. 

I have a few users experiencing issues with acrobat and pro. Where if I have a pdf open that is saved to the c drive. I then attempt to open a pdf from outlook it does not open a second tab with that pdf nor does it open a window with that pdf. The only thing I can see is when I have task manager open there is a instance of acrobat opening in the background processes, but no window gets created for me to see. The strange part is if I have acrobat closed then open a pdf from outlook first. I can then open any number of pdf correctly from any drive or from outlook. It only happens when the user opens a pdf from their c drive first. This issue has persisted through reinstalls of acrobat on multiple different devices. Let me know if I can provide any more information about this issue. The devices are all win 11 most recent updates installed. Most recent version of acrobat/ pro depending on the user. This is also happening on my work device although Idon't use acrobat that much 

MAC OS 13.7.8 M1/indesign 2024/ExtendScript表組の価格を置き換えるスクリプトを作成し使用しているのですが、最近もらったデータの処理だけ異様に遅いです。多少置き換えるセルが多い所為かと最初は思ったのですが、試しに以前から使用しているデータより処理するセル数を減らして、構造もほぼ同じに変更しても断然遅いです。遅い方は処理セル数が54で27秒弱、速い方は処理セル数が74で4秒ちょいです。何か原因に心当たりがある方いらっしゃいますか？

We need some updated features in adobe portfolio website builder. I was able to add video thumbnails by creating gifs for the thumbnail roll overs. But we need option for video header backgrounds and section breakers video backgrounds. Its a simple add on. Theres options to add a section breaker, but no option to use a video for that header or section breaker.My site: http://curtisredden.com

 I have upgraded my lightroom classic through creative cloud  when I open Lightroom classic it is showing version 13.3 and no upgrade box popped up to upgrade. I went into system info and it is showing as 15.4, will add attachment. I have regulary upgraded lightroom when creative cloud has said it needs updating , but in hindsight I think this has happened before as i am on version 13.3 . I am using window 11 and am afraid that I am not very computer savy and am terrified of messing up my catalogue.

2082191679 & 2082190626 which appear under the vector filter and can be downloaded as AI files actually only open with an embedded image. 

Denoise was working fine,  but now it starts and will not complete. Switches off after a few seconds. I am using  Lightroom classic 14.5.2 and CR 17.5 Have an iMac OS Ventura 13.7.8  Updates all good. Have 559 GB available on hard drive. Have emptied LR caches. Have set “Use Graphics Processor” to custom and off and re tried - same result.    Please advise.  

For as long as I can remember, hovering over an image on the filmstrip gave a popup that read file name, date & time, and resolution. Now it is reading file name and exposure data. This is only happening on one of my computers so it must be a setting but I can’t find it. Thanks in advance.

I use Acrobat almost exclusively to read scientific articles, so my needs are pretty basic: highlighting and text boxes. Even with that limited use, the new update is ruining my day.Since the update, images and figures are disappearing from documents, and the only way to get them back is by saving to doc, closing the application, and reopening the same doc. In addition, the window minimizes on its own, and Acrobat randomly jumps me to the bottom of the document at 4000% zoom. Importantly, I have used Acrobat nearly every day for two years, and none of these issues occurred before the update.Fix it. 

Is anyone able to summon a live agent in Chat Support anymore? We are unable to receive a human response before the chat session is terminated. No tree choice appears to change this result.

Hey team,I know AI Assistant is in Beta, but I can’t see anywhere where the credits are being used or how many are being used and I’m doing a video on how to use the AI Assitant and I just receievd this notice: “​​​​​​​The daily complimentary credits for the AI Assistant beta have run out — video generation is paused until they reset at midnight GMT. Your regular Creative Cloud plan credits are unaffected.”no option to extend, buy more etc. It’s a ​​​​​bit frustrating when filming for a campaign. 

So im new at adobe stock contributor and i want to sign up. i already pass the first step but when i want to go to second step it says im ineligble for use the product or service. I already change everything, Device, Connection (wifi to internet), email. Can someone help me

I have tried 3 different AI models and it appears that the AI is having trouble with generating the videos. I just want the credits back so I can find a proper use for them. Cannot access them from generation history. Screen left on “generating video” Help! 

I PAID FOR and downloaded a YouTube subscribe video (AdobeStock_1497327233.mov) that featured a transparent background, but now the file on my hard drive is no longer able to import to my video projects even though the file shows in my internal, offline Finder searches. ??? I went to the AdobeStock website and found the file in my download history, but it will not download, saying it’s no longer available. ???  Is this to say Adobe hobbled my file so that I cannot use it anymore??? 

LrC 14.4 wont opne for me on Mac OS 15.5. It tries to open and then immeidiately closes. I've spent  over 6 hours with Adobe on the screen and so farOpened LrC with Option>LrC and Option>Command>Shift>LRC t try and change catalogsInstalled earlier version of LrCClean up of all Adobe PreferencesUninstall and reinstall of Adobe Creative Cloud (x3)Used Adobe Cleaner Tool (x2)Opened from FinderOpened from catalogI have an appointment later today with a senior techcician. Wish me luck 

3d Camera Tracker Error 'unable to obtain dynamiclink server connection'. I have re-installed and updated to the latest release. Please note I do not use dynamic link ever! 2017 Imac Monterey Vers 12.6 64GB Ram, Radeon Pro 580 8 GB. Any assistance here would be greatly appreciated. My productivity vs cost of Adobe subscription has been seriously compromised this year. Rich.   Title edited by Mod. to include After Effects version

Is there a way to put Transcript sidecar Files next to proxies rather than the raw media? We’re doing a proxy workflow where we are giving our editors and director drives with only the proxies on it and not the raw media. Of course, they will need the transcripts as well.

I logged in and instead of being brought to my most recent project I was brought to the home page. On the home page none of my recent projects were available to me. I clicked on “your stuff” to see if I could open the project I needed from there. Nothing was in there- every time it loaded it told me to refresh the page. Refreshing the page did not work, I signed out and signed back in and that also did not work. I exited my browser and relaunched it, trying all the same steps above and still no luck. I need these projects for work, how do I get them back? They don't even show up in my Creative Cloud library like they used to.

i hace bank statements in pdf files that i need to open but they keep asking for passwords to open it...how can you help me

Bonjour, je viens de voir que vous m’avez retirer un montant de 77,99€ au mois de juin pour l’abonnement annuel alors que je l’ai paye en janvier pouvez vous m’éclaircir s’il vous plait ? En pièce jointe une photo 

How to remove or disable color profiles not related to printing (Photoshop)? Like those etc. 

After many years i come to say goodbye,  Why ..performanceai and ai tools , bloated bugs the save system (stil not over it)the pricing and options of the full package  am i the only one?[Profanity removed by moderator]

How do I permanently disable continuous scrolling?  The option via View > Page Display will only switch to Single Page View for individual documents - when I open a new document it will automatically default back to scrolling. I have already gone to Edit > Preferences > Documents and ticked 'Restore last view settings...' but this applies only to individual documents I have already changed the setting for. I want all documents to default to NOT scrolling without having to change the setting on each and every one.  This was possible in my previous version, but since updating to version 2019.012.20034 there is no obvious way of disabling continuous scrolling. Help gratefully received!

When I open Photoshop (Version 27.7) , the Adjustments panel disappears from my workspace’s docked panels. Also, when I try to open the panel from Window > Adjustments, nothing happens. The panel does not open, and no check mark appears next to Adjustments in the Window menu to indicate that it is active. The Adjustments panel reappears when I reset the Essentials Workspace, but the Adjustment Panel disappears again after I close and reopen Photoshop. Currently, the only way to restore the Adjustments panel is to reset the Essentials Workspace each and every time I launch Photoshop. This is not a great workaround because it requires re-customization of my workspace every time I open Photoshop. Could someone please help me resolve this issue?