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プランが勝手に解約されてアプリが全部使えなくなった。チャットに問い合わせてもAIしか対応していただけず、電話しても切れてしまう。サポート方法がまるでないので困っています。[アカウント / 支払い / プランへ移動しました：モデレーター]

Hallo, ich habe vergessen mein Probeabo rechtzeitig zu kündigen und mir wurden 69,99€ abgebucht.Ich habe den Service nicht genutzt.Ich bitte freundlich um eine Rückerstattung.Vielen Dank.VG, Sahand Boghrati 

Při otevírání PDF mi android nenabídne možnost otevření v Adobe reader a když už se k nabídce dostanu, stejně to neotevře v Adobe reader. V čem je problém?

I see it nowhere in the render queue or even Adobe Media Encoder. I'm on a mac but I need to make .AVIs for use in a PPT on a PC for our salesforce who are on PCs.If one can't do this from AE or AME, i could use a lead for a 3rd party app that can make them. I may have read that Microsoft provides a free .AVI maker. Not sure if that's true.Thanks in advance for your help.

I have a column in a table that contains numbers between 1-100, and I would like the cells to fill with a color based on the numerical value. For example, 80-100 would have a green fill, 50-79 would be yellow, and 0-49 would be a red fill. Is there a way to do this? 

I have a fairly common problem - losing special characters on a data merge. I thought the cause of the problem was with the data file exported from Excel, but using a csv or even a plain text file correctly encoded to UTF-8 and testing all possible combinations of import options results in losing extended characters on data merge. So a name like Świeżewski is losing those non-standard characters and is coming through as ≈Öwie≈ªewski. It is not the font (Minion Pro - and I've tested every font I have), because I can copy the word out of Excel and paste it into InDesign without any problems. I've also tried various different encodings and regional character settings. I do this sort of work all the time and various workarounds have always fixed it in the past, but on this occasion I can't make it work. I would appreciate any suggestions. Using a Mac, which may be part of the problem, I don't know. Slight update: it appears that InDesign is ignoring the Unicode opt

Hi gang;As of After Effects v26, it seems the description no longer shows up when a user right-clicks on the plugin title, and selects “About”. Now it only displays the plugin title and version.This is a real problem because the description displays the request code which is required for activation. Now my users can’t see the request code so they can’t activate the plugin!My question is whether this was intentionally removed, or if it is a bug in my code that worked with previous versions of AE but no longer does? Here is the code I use to display my content:  PF_Err err = PF_Err_NONE; AEGP_SuiteHandler suites(in_data->pica_basicP); A_char strMode[256]; if (licensemode == 0) strcpy(strMode, "DEMO MODE"); else strcpy(strMode, "REGISTERED"); if (!err) { suites.ANSICallbacksSuite1()->sprintf(out_data->return_msg, "%s - v%d.%d - %s\r\r%s\r\rRequest Code: %d", STR(StrID_Name), MAJOR_VERSION, MINOR_VERSION, strMode, STR(StrID_Description), get_req_code()); } return

Hi All,We are migrating from Cf2021 to CF2025.One issue is that QoQ resuts shows empty string when is not data.<cfscript> tempQuery = queryNew("id,name,amt", "integer,varchar,double"); QueryAddRow(tempQuery); QuerySetCell(tempQuery, "id", 1); QuerySetCell(tempQuery, "name", "Marco"); QuerySetCell(tempQuery, "amt", 16); QueryAddRow(tempQuery); QuerySetCell(tempQuery, "id", 2); QuerySetCell(tempQuery, "name", "Troy"); QuerySetCell(tempQuery, "amt", 7); result = queryExecute( "SELECT SUM(amt) AS cnt FROM tempQuery", {}, {dbtype="query"} ); writeDump(result); writeDump(result.recordcount()); result = queryExecute( "SELECT SUM(amt) AS cnt FROM tempQuery where id = 3", {}, {dbtype="query"} ); writeDump(result); writeDump(result.recordcount());</cfscript>ResultThe record count now is 1 for empty QoQ. It shoud be zero.Any solution on this issue?Thanks,JFB

When I create content, I always try my best to ensure it does not resemble any other existing content. Still, when Adobe Stock’s system detects it as “similar content,” it truly feels disappointing and disheartening for me. I always follow Adobe Stock’s guidelines and will continue to do so in the future.If it had been clearly mentioned why my content specifically fell under the category of “similar content,” it would have been much more helpful for me to improve going forward. I admit that making mistakes is natural. However, I want to learn from this mistake and continue moving forward with greater responsibility. Thank you.

For many years, I have held an NGO license through TechSoup, and both my organization and I remain fully eligible for it.This issue has been ongoing for some time now.Previously, I had no problems using my credit cards to pay for Adobe Creative Cloud. Now, however, none of my four credit cards are being accepted by Adobe. All of them work perfectly fine for other online purchases, and my bank has confirmed there are no issues on their end.I did attempt to pay via PayPal, which appeared to process successfully — but no money has actually been withdrawn from my account. The transaction goes through as zero amount, and I have no invoices to show for it, only a notice indicating that my next payment is due in 2027. In other words, something is registering, but nothing is actually being charged.One thing I find unusual is that when entering my card details, I am never asked for my CVC code — only my name, card number, and expiration date. This seems like a significant part of the problem.I

Bonjour,Je cherche à avoir ce rendu sur une photo dans le but d’imprimer avec un vernis sélectif sur cette partie.Merci pour votre aide.

Hey guys and gals, Seeing as most i can find on this subject is from 8 years or longer ago i need to ask this question as it’s pretty important to me. Right now i use the photographers subscription for my work but i’m going to follow a new study in graphic design. For school i need to use the Creative Cloud Pro subscription and i can get the student subscription for it. Here’s the important part. These days… Can i sell the pictures i edit and the graphic designs (posters, flyers, cards etc.) i make using the Creative Cloud Pro student subscription if i’m based in the Netherlands? In short. Can i use it for commercial use where i’m located?Hopefully someone can give me a clear answer to this. 

I consistently get Share for Review errors when trying to update the share links.Restarting, clearing preferences don’t have any effect. 

In the develop modeAuto correct colorTweak a few settingsClick on DenoiseError Message: Sorry, an error occurred 

Kun muunnan InDesign työni PDF -muotoon, jää PDF:stä pois taustalla oleva, osin läpinäkyvä, kuva ?(Liitteenä, kuvina ko. ongelma)

Premiere's Generative AI Never Works! Why does Adobe, one of the biggest video editing software companies, screw over its users?Why do Adobe tools never work? Especially Adobe Premiere Pro. How do you pay for software and it only brings you problems?I’m trying to use the audio-based editing feature, and this is not the first time this happens. The company should either fix this mess or at least provide clear ways to solve it, because it makes no sense to install an application on my computer that claims to have AI features, and the moment I try to use them, they just slow everything down and drain my system’s performance.I’ve been saying this for a long time, and honestly, I feel like God has been hearing me. I pray every day for Adobe to go bankrupt, because I truly believe that’s the only way they’ll learn.Long live DaVinci Resolve, long live CapCut, which, by the way, does an outstanding job with automatic captions and text. I can use my Samsung Galaxy S20 with a free app and get ex

Hello Adobe Support team,   I hope you can help me. I recently discovered multiple charges from Adobe (about 4 invoices) that I did not knowingly authorize or subscribe to. Because I’m a minor, I have been using my dad’s card for purchases, and I was not receiving receipts or notices. I had no intention of activating a subscription.   Here are some details to help you locate the transactions:   Adobe ID / email address:<removed by mod>   Approximate dates and amounts of the invoices:  · Invoice 1: 2025. 7. 8., US$34.49  · Invoice 2: 2025. 8. 8, US$34.49  · Invoice 3: 2025. 9. 8, US$34.49  · Invoice 4: 2025. 10. 8., US$34.49   Payment method: credit card   I have not used the Adobe services associated with those charges. (You can check my usage history)   I want to cancel any subscription immediately and request a refund of all these charges, because they were unauthorized or unintended from my side.   Given that I did not knowingly agree to

Macbook Air M5, 25mb ram, 2tb hard drive with 1.25tb space on the drive.Photoshop 27.5.0All works fine opening raw files from a Canon R5 (.CR3 format) but when I try to use Super Resolution in Camera Raw window it stops with an error: “Could not open “_123456.CR3” because the file-format module cannot parse the file.” I have used super resolution with other CR3 files in previous versions on an M1 Macbook Air with no issues at all. Is this a bug or have you guys changed something?

Hi,I currently use Adobe Express to animate a character for my video content and I'm wondering if there is an API I can use to automate this.Is there a way to send audio or a script to an API and get an animated character video back as output without using the editor?Thanks

Hi there,I have a sequnce that I assembled using an edl.  I would now like to replace those clips with a multi-camera (or nested) sequence.  I thought I could select all clips in the sequence and then Shift+Alt drag the nested sequence onto those clips.  It's not workign as I expected.  However, I can select each clip one at a time and Shift+Alt drag the nested sequence onto the clip and they work fine- it's just cumbersome.  Am I doing something wrong or is this how it should be? TLDR: when selecting all clips and dragging the nested sequence onto them it replaces all clips but does not shift the nested sequence. So if I had a 5 minute clip with the entire middle cut out (and there's a single cut in the middle), the nested sequence would raplace these clips but would add a cut that is seemless because it doesn't actually cut the middle, rather it cuts the end.  I assume this is an in/out thing but I just don't know enough about this- that's why I won

I want to unite these two sublayers and make it one. Is it possible? That means final result should be one sublayer. File is attached.MW  

I'm on a work computer that's been used by other people. I often work short duration jobs on work computers. I'm signed into Creative Cloud using my personal account. When I opened a .PDF in Acrobat and attempted to use the "Sign yourself" option, I saw that digital signatures of previous users also showed up.When the job is over, how do I delete my signatures from Acrobat so that future users of this work computer don't have access to it?

Is there a way to adjust the formatting settings used by the vsCode ColdFusion Builder extension? I installed the extension mainly to try to take advantage of its code formatting options. Unfortunately the formatting does not seem to obey my vsCode preferences (tab indentation, equal to 2 spaces). It also does almost no formatting of html inside a cfoutput block (all html tags are stacked evenly). Does anyone know if there’s a way to adjust the formatting settings? I would like to recommend this to our team of several developers, as a standard tool for formatting our files.

Your FAQ page  states:What are the requirements to get an Adobe ID? An Adobe ID is a free and a nonintrusive way of identifying users. You need only provide a name, country, and e-mail address. You can create your Adobe ID when prompted within Adobe Digital Editions, or go directly to the Adobe.com, select “My Adobe” in the top-right corner, then click on “My Adobe ID” and follow the instructions for creating an Adobe ID. Note that you create an Adobe ID from a web browser. Once you’ve received confirmation the Adobe ID is created, then you may close the browser and return to Adobe Digital Editions, and enter the Adobe ID and password you created. but on adobe.com it autoredirects me to https://www.adobe.com/home where there is no My Adobe in the top right corner.   If I click on the unlabelled circular icon at the top right corner, it pops out a menu for my account (account name with long assigned number to it)(account email)Manage AccountADOBE

My subscription was auto-renewed and ₹558 was deducted today. I have already cancelled the plan immediately. I did not intend to continue the subscription. Please process a refund for this charge.