Can't verify subscription Status (CANT SOLVE!!!)

[Apostolis_Bertolis1383]

Hello! I bought the Lightroom plan on April 19. I can't access Lightroom by any way...! I tried reinstalling, changing networks, disabling firewall, signing out of the account MULTIPLE times and i still can't open Lightroom. I found a solutiona in youtube where you have to edit your billing info, i did that too and still the same problem. SO it's 6 days now that i paid for a subscription that i can't use. Please somebody help! 

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

[Jeffrey_A_Wright]

Apostolis, I can confirm your new subscription is active. Please try the suggestions offered by Kglad at https://adobe.ly/4jPGDWP to unblock the computer from seeing your new subscription. ^JW

[Apostolis_Bertolis1383]

I tried every solution in the related article step by step. Still can't access Lightroom...

[Jeffrey_A_Wright]

Is the computer or network managed by an organization, Apostoilis? That could explain why none of the solutions you have tried have been successful.

You can find additional solutions to unblock the computer at https://adobe.ly/4lMuBPN. ^JW

[Apostolis_Bertolis1383]

No it's my personal computer and my personal internet connection

[kglad]

@Apostolis_Bertolis1383 

update your os

update your default browser (and make sure it's not operating)

[Jeffrey_A_Wright · Accepted solution]

Great, then the solutions in https://adobe.ly/4iCcNnA should lead you to a solution.

Is there anything else, Kglad and the rest of the community should know about the computer, Apostolis? Were Adobe applications previously installed on the computer? Have you been able to purchase software from other companies successfully on this device? ^JW

[Apostolis_Bertolis1383 · Accepted solution]

I reseted the host files manually and i can finally use lightroom!!!!!!!!!!!!!

THANK YOU VERY MUCH!

[kglad]

oh, good to hear!

[Apostolis_Bertolis1383]

In the first solution about the connection with the Adobe activation servers i get an error

[Jeffrey_A_Wright]

Which web browser are you using, Apostolis? Is there someone locally who typically helps you with problems using the computer? ^JW