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Cant cancel my free trial

New Here ,
Nov 28, 2025 Nov 28, 2025

Can someone help me or share their experience on how to solve this issue? I’m trying to cancel my subscription but it won’t let me. Has anyone encountered this before or knows what I should do?

TOPICS
Account management , Billing
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Community Expert ,
Nov 29, 2025 Nov 29, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

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Adobe Employee ,
Dec 01, 2025 Dec 01, 2025
LATEST

Hi ken_6816,

Thanks for reaching out. 

Please refer to this article for help: https://adobe.ly/4ap2Qt7

Let us know if it brings any change.


^Shivangi

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