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Contact Adobe support

New Here ,
May 16, 2022 May 16, 2022

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Is it not possible to contact Adobe support using chat or phone?

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correct answers 1 Correct answer

Community Expert , May 16, 2022 May 16, 2022

To contact support via chat, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

For phone number you can see the following link

https://helpx.adobe.com/contact/phone.html

...

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Community Expert ,
May 16, 2022 May 16, 2022

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To contact support via chat, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

For phone number you can see the following link

https://helpx.adobe.com/contact/phone.html

You can also reach Adobe at Twitter @Adobecare

-Manan

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New Here ,
May 16, 2022 May 16, 2022

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The first link just sends me to a useless page with more links... tried to call them, but the lines just cuts off.

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Community Expert ,
May 16, 2022 May 16, 2022

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Wait on that page for a bit the chat popup will open automatically. You don't need to click on any of the links on the page. If the chat popup does not open then as I mentioned disable all the ad/script blockers and firewalls, if it still does not show up change your browser/device/network. I just checked the link on Safari on my MAC and the chat popup did open.

Also do try contacting via Twitter, the account is quite active there

-Manan

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Community Expert ,
May 16, 2022 May 16, 2022

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you have to check the lower right corner of your screen for the automatic popup. if you're not seeing that popup, use a browser that allows popups and cookies, or if you don't understand how to google and change your browser settings, try a different browser.

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New Here ,
May 16, 2022 May 16, 2022

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But thanks for the answer!

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