Contact Adobe support

[mortenb62777173]

Is it not possible to contact Adobe support using chat or phone?

[Manan Joshi · Accepted solution]

To contact support via chat, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

For phone number you can see the following link

https://helpx.adobe.com/contact/phone.html

You can also reach Adobe at Twitter @Adobecare

-Manan

[mortenb62777173]

The first link just sends me to a useless page with more links... tried to call them, but the lines just cuts off.

[Manan Joshi]

Wait on that page for a bit the chat popup will open automatically. You don't need to click on any of the links on the page. If the chat popup does not open then as I mentioned disable all the ad/script blockers and firewalls, if it still does not show up change your browser/device/network. I just checked the link on Safari on my MAC and the chat popup did open.

Also do try contacting via Twitter, the account is quite active there

-Manan

[kglad]

you have to check the lower right corner of your screen for the automatic popup. if you're not seeing that popup, use a browser that allows popups and cookies, or if you don't understand how to google and change your browser settings, try a different browser.

[mortenb62777173]

But thanks for the answer!