disdire l'abbonamento a Indesign

[mario sartori]

Voglio mantenere l'abbonamento alla Creative Cloud, ma voglio disdire soltanto l'abbonamento a Indesign che non uso più (non l'ho nemmeno istallato); Ho annullato tutti i pagamenti automatici verso Adobe attraverso Paypal, ma non voglio avere la sorpresa di trovarmi a gennaio 2026 con un pagamento a  Indesign che non ho più intenzione di sottoscrivere. Mi potete aiutare a disdire l'abbonamento a Indesign?

[kglad · Accepted solution]

you'll have to fix any payment problems before you can cancel, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

then make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html