I'd like to contact Customer Support about my plan and check some things that are best discussed with a real person but.... I can't for the life of me figure out how to actually speak to someone.
The "Help & Support" drop-down menu on the CC site (once I'm logged into my account) has a "Contact Us" button, which just... turns grey and does nothing when I click it. The Customer Care website (helpx dot adobe dot com) is mainly just links to how-to and general troubleshooting guides, and some pages - I admit I've lost the one page where I found this - have links at the bottom that say "contact customer support - get real help from real people", and when I click it... it just takes me back to the Customer Care homepage.
I've seen some people online say they get to the customer support chat if they start going through the steps to cancel their plan and then it gives them the option to chat. I guess if it comes down to it I'll have to try that but I have no intention of actually cancelling so I'd rather go a different route if that's at all possible!
Thanks in advance 🙂