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I get a message saying "your password may have been stolen." Why?

New Here ,
Nov 23, 2025 Nov 23, 2025

I use my Adobe account on two computers, but sometimes I log out of one of the two computers and log in at home. After three or four logins, I get a message saying "your password may have been stolen." Why?

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Community Expert ,
Nov 23, 2025 Nov 23, 2025

enable 2fa

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New Here ,
Nov 23, 2025 Nov 23, 2025

You misunderstood me, please re-read my message.

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Community Expert ,
Nov 23, 2025 Nov 23, 2025

i didn't misunderstand, but if you already have 2fa enabled, do you recognize all the computers shown as using your subscription at your adobe account.?

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New Here ,
Nov 23, 2025 Nov 23, 2025

Yes, I already have three computers; two at work and one at home. Sometimes, when things don't work out, I work from home, so I log out from one of the computers at work. However, after 1-2 similar logins, this error occurs.

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Community Expert ,
Nov 23, 2025 Nov 23, 2025

what's your account, https://account.adobe.com show re: computers used?

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New Here ,
Nov 23, 2025 Nov 23, 2025

I understand that I wasn't logging out using the "https://account.adobe.com/activated-devices" link. I was logging in to my home computer, and when the second computer warning came up, I was logging out using that warning. I'll try logging out using that link first. Then, when I went to work the next day, I'd log in using the same method again. Thank you for your interest.

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Community Expert ,
Nov 23, 2025 Nov 23, 2025

do you recognize all computers at account.adobe.com?

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New Here ,
Nov 23, 2025 Nov 23, 2025

yes, I have 3 computer

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Community Expert ,
Nov 23, 2025 Nov 23, 2025

that wasn't the question.

 

did you check the adobe list?

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Community Expert ,
Nov 23, 2025 Nov 23, 2025
LATEST

Security measures. Can't live with them, can't live without them.

For this reason, it's recommended you use Two-Factor Authentication to protect your log-ins from being compromised. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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