No way to ask for refund after subscription cancellation

[angharadhengyuowen]

Hello, 

After a recent price hike on the Creative Cloud subscription (it doubled from last year), I decided to cancel it 2 days after I received the notification. But at this time, the payment had already been retrieved automatically from my account, even though I didn't want to renew the subscription. I've cancelled my plan (for [Personal information removed by moderator.]), but now I'm not able to request for a refund. How can this be done? I really can't afford to pay this subscription and cancelled 2 days after the notification. 

Thanks in advance

[Nancy OShea]

There should be a record of your cancellation in your online account. 

Go to the Support History panel  & update the Case # with more details.

https://account.adobe.com/support

Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Hope that helps.

[kglad · Accepted solution]

you need to cancel before renewal.  and renewal notifications (with cost) are sent ~30 days prior to renewal.