Refund After Effects

[Vikt09r5DDA]

I just got charged 300 DKK today, since i stil had the subscription going. Can i get a refund?

[kglad]

if you canctwithin the refund period, yes.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

[Vikt09r5DDA]

How do i get a refund then? I already cancelled my plan?

[Jeffrey_A_Wright]

Viktor, thanks for posting your question about your subscription commitment. Any refunds are issued automatically if they are applicable.

Since you have a monthly plan, there will be no refund, just the ability to continue using the subscription for the time you have paid for. For more information on how month-to-month plans work, see https://adobe.ly/4oQ6zU6. ^JW