Refund Request Charged After Forgetting to Cancel Subscription

[raih_9692]

Hello,
I was charged for an Adobe subscription, but I did not mean to continue it and I forgot to remove my credit card. I don’t use the subscription anymore and I really need that €25 refunded because it’s very important for me financially.

Please help me get this refund or tell me the correct place to request it.
Thank you for your understanding.

[kglad]

you have to cancel during the free trial period to be eligible for a refund.  how close to your trial start date is today?

[raih_9692]

i forget to do it and they took my money so i cant get my money back ?

[kglad]

what was your trial start date?

what was your cancellation date?