Failure of Adobe acrobat to work

[robert_0014]

Hi adobe, I am a subscriber, apying A$31.99 a month for adobe acrobat. Recently it has stopped working and I cannot exprt word docs into pdfs, or edit pdfs. What has happened ?

[Meenakshi Negi]

Hi robert_0014,

Thank you for reaching out, and sorry for the trouble caused.

We have checked your account using the email address associated with your community login. There is no active subscription listed under your account. 

Please confirm if you are using any alternative email address. If so, please share the email address in a private message so we can verify. You may send a private message using the envelope icon at the top right corner of this community page.

Thanks,

Meenakshi