No advanced options to change audio box properties' appearance

[nmycps]

I've been trying to select an image in my pdf file and add an audio clip when it is clicked. However after going into 'edit' mode, going to 'sound',  selecting the region over the image, it creates an audio playback box with a white background and black border with a play button at the lower left corner, masking over the image it's intended for. When importing a mp3 file, I select the 'show advanced options' checkbox but there are no options to change this. The documentation shows there are many more options but I don't see it. I'm using Acrobat Pro in Adobe CC. I have the newest version (25.1.20937.0) I think. BTW, my pdf file was created by saving an MSWord file to pdf. Not sure if that affects anything.
And lastly, when playing the audio file, there are no options for the play index to automatically return to the beginning. You have to manually scrub it back.

[Meenakshi Negi]

Hi nmycps,

Thank you for reaching out.

Please refer to the information in the following help document: https://adobe.ly/4antqmn. Check if the steps help.

If you continue to experience the issue, please share a short video showing the steps you take. 

Feel free to let us know if you need any help.

Thanks,

Meenakshi

[nmycps]

In this video, I could not find some of the options for changing the media properties from the link you provided. I tried instead adding a custom link to an area on my page that calls for an action to play a sound file. However the audio playback is inconsistent when I click the mouse button on the area, in this case where the 'beer' image is. Sometimes the audio cuts out but usually playback is not responsive to multiple clicks. The audio file is a relatively small .wav file.