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Unable to customize toolbar when reduced mode enabled

New Here ,
Jan 07, 2026 Jan 07, 2026

Hello,

In Adove Acrobat 64 unified version, when you are in reader mode, you cannot customize the toolbar. As soon as you login with a user that have either standard or pro account, it can be done. User in reduced mode aren't logged in any account. We do use the key bIsSCReducedModeEnforcedEx.

 

(sorry screenshot in French)

jeansebastien_1855_0-1767807966181.png

 

jeansebastien_1855_1-1767807975111.png

 

jeansebastien_1855_2-1767808045237.png

 

Is there a way to fix this?

 

Thank you

 

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General troubleshooting
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 13, 2026 Jan 13, 2026
LATEST

Hi jean-sebastien_1855,

 

The link shared above is the help document for the steps on customizing the Quick Action toolbar in Adobe Acrobat.

The feature was not available in Reader. You may be referring to a different toolbar. In the current version, the feature you mentioned in the screenshot above is not available for the Reader version.

 

Thanks,

Meenakshi

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Community Expert ,
Jan 08, 2026 Jan 08, 2026

@jean-sebastien_1855 it sounds right. If you are logging in, you would have the ability to change the toolbar and allowing you to saved to the user's cloud profile. Without, logging in, you won't have this ability. It kinda forces you to log-in I guess?

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Adobe Employee ,
Jan 09, 2026 Jan 09, 2026

Hi jean-sebastien_1855,

 

Thank you for reaching out.

 

As Creative Explorer mentioned, the feature to customise the tools available with the paid version. It is not possible to customise the toolbar in Acrobat Reader. Please refer to the information in the following help document: https://adobe.ly/49vm6mY

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

 

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New Here ,
Jan 09, 2026 Jan 09, 2026

Why make it a paid feature? It is possible to do it in Adobe Reader 32-bits.

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New Here ,
Jan 09, 2026 Jan 09, 2026

Seems like there's no edit button. The link you provide only tell me how to modify the toolbar. It doesn't say anything about requiring a paid licence.

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Adobe Employee ,
Jan 13, 2026 Jan 13, 2026
LATEST

Hi jean-sebastien_1855,

 

The link shared above is the help document for the steps on customizing the Quick Action toolbar in Adobe Acrobat.

The feature was not available in Reader. You may be referring to a different toolbar. In the current version, the feature you mentioned in the screenshot above is not available for the Reader version.

 

Thanks,

Meenakshi

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New Here ,
Jan 09, 2026 Jan 09, 2026

no it doesn't ask me to login, it just tell me the feature is not available

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