My points were deducted abnormally

[Kaolar]

When I was generating the video, the system displayed an error and the video could not be generated, but several hundred points had already been deducted and cannot be recovered.

[Samarth Syal]

Hi @Kaolar, 

Thanks for reaching out. Sorry about the issue. Could you try clearing your browser's cache or using a different browser?
Let us know if this helps. We appreciate your patience.