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Video generation failed multiple times

Explorer ,
Nov 28, 2025 Nov 28, 2025

Credits got paid, generation failed, "couldn't add to generation history" also showed up. This happened the third time now and every time I spend +10% of my credits, this is absolutely not cool.

Bug Unresolved
TOPICS
Generate Video
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1 Comment
Adobe Employee ,
Dec 08, 2025 Dec 08, 2025
LATEST

Hi defaultbyew7drihllg!

I'm so sorry this is happening. We'll share the case with the team. In the meantime, you can also try a very short test prompt in a private/incognito browser window to see if it still fails, and share that detail with us as well. 

 

Let us know how it goes. 

Thanks, 
^KR

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