Request for Refund and Cancellation of Adobe Premiere Subscription

[haneen_7908]

Hello people,

I was trying Adobe Premiere during the trial period, and I forgot to remove my card, so it kept charging me every week even though I wasn’t using the program.

Please tell me how I can get a refund and stop this from happening.

[haneen_7908]

sorry i meant every month 

[jennifera71836507 · Accepted solution]

Have you already tried the cancellation steps here? https://helpx.adobe.com/creative-cloud/help/cancel-membership.html. If you need to connect with an agent, head here (https://helpx.adobe.com/support.html) and select the chat button in the lower-right corner of the page. This is a community forum for other Adobe users so they cannot help with this sort of request.