Library is often broken and doesn't work.

[gustm73714712]

the library is often broken in illustrator and indesign. Assets are not clickable (using my CC on Apple Macbook Pro M3 with all recent updates)

[AdbeFlor]

Hello,
We are sorry that you are having an issue with Libraries. To help us track down the issue it would be great if you could provide some information:
1. What OS are you using?
2. What application are you having the issue in?
3. What version of the application and is it up to date?
4. What version of Creative Cloud is installed and is it up to date?
5. Could you collect the logs off of your system and upload them so engineers could take a closer look?
Thanks for your patience.
https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-log-collector-...

[PedroPrint]

And it should have a re-try or re-set button to connect again when using the app.

[gustm73714712]

Tahoe

All my Adobe CC applications (Photoshop, Illustrator, Indesign,...)
All latest updated like indd is : 21.0.2

All of them are updated

[eric_8803]

Thank you for updating the applications.

If you still see the same issue, would you please describe the steps that lead to it, along with the logs that we will need in order to work on it.

https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-log-collector-...

-- Adobe CC Libraries Engineer

[Kelly31302553w07s]

I am using Adobe CC with Adobe Illustrator 2026 and Adode InDesign 2026 and I often find that my library has crashed. It works again when I restsart the program. It's really frustrating. I don't know what leads to it, I will use libraries occasonally, continue to work for hours without using libraries, go to use it again only to find that it's crashed while the rest of the program is running as normal