Problems With WEBmail

Report · Feb 21, 2014

Hello,

For one week, we are getting all messages associated with WEBMAIL.

example: jlv@photext.fr; stephane@photext.fr

We ask our ISP to Internet, in France it is Orange.fr

He says "this is a problem REVERSE" and joins us this message

nslookup mail.photext.fr.cust.b.hostedemail.com

Name: mail.photext.fr.cust.b.hostedemail.com

Address: 64.98.36.5

nslokkup 64.98.36.5

5.36.98.64.in-addr.arpa name = mail.b.hostedemail.com.

Votre message ne peut pas être livré aux destinataires suivants :

Recipient address: stephane@photext.fr

Reason: Rejection greeting returned by server.

Diagnostic code: smtp;554 5.7.1 Service unavailable; Client host [62.201.136.193] blocked using urbl.hostedemail.com

http://psbl.surriel.com/listing?ip=62.201.136.193&list=PSBL+list+query

Remote system: dns;mx.photext.fr.cust.b.hostedemail.com (TCP|10.123.138.22|60796|64.98.36.4|25)

I asked several of our customers who use WEBMAIL through BC,

they are the same difficulties.

Thank you to pay attention to this embarrassing situation

Report · Mar 12, 2014

Hi!

Sorry to hear you're having troubles with webmail! Could you please open a case, or send me a private message with the complete e-mail headers so we can take a closer look at what's happening there?

Thanks in advance,

Alex

Report · Mar 12, 2014

Hello Alex,

We are in France.

We, us and our clients, problems receiving mail in Webmail

a large number of mail does not arrive.

Operator messaging the most widespread in France is the Orange society.

We tested SEVERAL ways to tranfer our mail

by operator Orange - the messages do not arrive on Webmail

by the operator Gmail - messages arrive on Webmail

We asked Orange, they made test. They told us there was a problem REVERSE, and joined this message:

nslookup mail.photext.fr.cust.b.hostedemail.com

Name: mail.photext.fr.cust.b.hostedemail.com

Address: 64.98.36.5

nslokkup 64.98.36.5

5.36.98.64.in-addr.arpa name = mail.b.hostedemail.com

This is 3 to 4 Weeks that we have these worries.

I can not tell you more ...

(sorry for the Google translation)

Thank you for your attention,

Jean-louis

PHOTEXT

Jean-Louis VERONIQUE

www.photext.fr

Email : jlphotext@fr.oleane.com

02 97 40 53 03

Le 12 mars 2014 à 15:44, Alex Pavelescu <forums_noreply@adobe.com> a écrit :

Re: Problems With WEBmail
created by Alex Pavelescu in Going Live (Users, Emails, Domains) - View the full discussion
Hi!

Sorry to hear you're having troubles with webmail! Could you please open a case, or send me a private message with the complete e-mail headers so we can take a closer look at what's happening there?

Thanks in advance,
Alex
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