checkbox list not working on ipad

[tommysedge]

Having a checkbox list for a product attribute isn't working on ipad and other Apple devises. The drop down list works fine. Is this a known problem? Is there an easy fix? Thanks!

[TheBCMan]

There was some issues with the checkout and dropdowns last year with regard to the ipad and BC, the official fix (server side) from BC that took over 4 weeks... was in psudocode "if ipad then wait 1 second",   I laughed when I saw it and that it took 4 weeks, it might have changed now... but I digress... I've not noticed a problem but what versions are you running of iOS and is it every ipad / iphone that you have used?

[tommysedge]

Hey BCMan,

Thanks for the response. It is happening on customer ipads, and even apple desktop computers too. It simply won't allow a checkbox to be selected. It's driving us crazy! I'm not sure if it is all models.

[TheBCMan]

What is the URL? lets take a look at what you are doing.

[tommysedge]

Thanks for the offer for help!

http://www.solaray.com.au/solaray-specials/4kw-enphase-sale

So this is one product as an example. On an ipad it wont select the check box for the terms and conditions. It is a checkbox list and a product attribute.

Tom.

[TheBCMan]

Edit: I see the problem in Safari. Give me 10 mins.

I tried on ipad Safari, PC Chrome and Mac Chrome / Safari, there are no problems I can see, it works as it should.

Just to be clear you are clicking on the checkbox itself and not the text of "I have read..." ? I thought you might have a hidden element that is floating over the area but that does not seem to be the case.

[TheBCMan · Accepted solution]

Ok found your issue, in ModuleStyleSheets.css remove the line 274 which is:

input,textarea,select,.uneditable-input{-webkit-appearance:none;}

This is making it not display in Safari.

This might be a BC CSS module include? If so this is a bug with BC and needs to be raised with Adobe. As a workaround you could overwrite the style again later in your code to make it display.

[tommysedge]

Amazing. Thanks for your help.