worldsecureemail setup problem

[elmustafa]

Hi

I was able to access my webmail fine on multiple platforms when

webmail was hosted on mail.b.hostedemail.com

Now that webmail is hosted at mail.worldsecureemail.com I am

unable to access webmail form the Mac, iOS and indeed even

by logging in directly to mail.worldsecureemail.com

The only way to access webmail appears to be via the Adobe

business catalyst partner portal.

Regards

El Mustafa

[Mihai_Stoichitescu]

Hi there,

The webmail is still accessible through https://mail.b.hostedemail.com/

Please follow one of these tutorials to set up your email client: http://docs.businesscatalyst.com/user-manual/Email

[el_mustafa]

Thanks for replying

I meant to say the only way to access webmail is through my partner website

Ever since mail was migrated from mail.b.hostedemail to worldsecureemail

now my login credentials are refused

whether that be through iOS or by visiting the mail.b.hostedemail or mail.worldsecureemail directly

However same login credentials work fine through my partner website then on to webmail

El Mustafa

[Mihai_Stoichitescu]

Please contact Help & Support after logging into your site and the awesome guys at Level 1 will help you out or send a password reset to your email account.

Thanks

[gaelc8437266]

i am not able to reset password of e-mail, no option on sign in page of- Webmail :: Welcome to Webmail

i am not able to recover my password for Administration Login