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direct download links (offline installers) for the 2020 releases

New Here ,
Nov 12, 2020 Nov 12, 2020

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Hello, I need the direct download links (offline installers) for the 2020 releases of indesign, phhotoshop, lightroom classic. Could you please help me?

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Community Expert ,
Nov 12, 2020 Nov 12, 2020

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Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
When you do have a download, be sure to copy it to at least one external device
-a usb flash drive or hard drive, or write to a DVD

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New Here ,
Nov 12, 2020 Nov 12, 2020

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Thanks but I need 2020 direct links, on prodesigntools there are no links for 2020 versions.

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Community Expert ,
Nov 12, 2020 Nov 12, 2020

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There are no public download links for 2020 offline installers. You need to contact support and ask them for the same, they will provide it. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Community Beginner ,
Nov 02, 2022 Nov 02, 2022

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If you ever get it, please give me some kind of notification. The Adobe customer service is not helpfull on this manner. They don't have it and they are sorry. That's it 

 

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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@SASA5C89, try again. 

 

there have been mixed results reported.  when 2023 was first released most users reported a problem.  after a week, most users reported success - eventually.  maybe it takes a "special" agent to be helpful.  or maybe it's the reverse.  but depending how important it is to you, either use an earlier version, later version or try again.

 

bottomline:

 

the current version and one prior -> cc desktop app

versions including cc 2019 and earlier -> prodesigntools.com*

everything else -> adobe support

 

*

most adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html follow the directions (esp, step 1) save the install file. it may not remain online. thank jim @ prodesigntools.com

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Community Beginner ,
Dec 14, 2022 Dec 14, 2022

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Hello!
Adobe support has been everything but supportive. Tried for 4 times already.

 

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Community Expert ,
Dec 15, 2022 Dec 15, 2022

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@SASA5C89 

 

not much else you can do unless someone one's to take a (perhaps very small) risk and furnish you the download they obtained.  or see if you can work-around whatever problem you're having with the cc 2023/cc 2022 versions. 

 

what problem are/were you having?

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Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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3rd party plugin version issue

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Community Expert ,
Dec 15, 2022 Dec 15, 2022

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ouch.  can you contact the plugin vendor to prod them to release a curent version compliant plugin?

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Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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Sure.
1000$ and there it is 🙂 🙂

 

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Community Expert ,
Dec 15, 2022 Dec 15, 2022

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you paid $1000 for a plugin that's not regularly updated?  or you mean you've already contacted the vendor and they told you their free/almost free plugin will cost $1000 for them to update?

 

or you're just making a guess that no vendor would do this without being paid?

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Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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I have contacted them and I have to get new version

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Community Beginner ,
Dec 15, 2022 Dec 15, 2022

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My bad. It's 500$

 

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Community Expert ,
Dec 15, 2022 Dec 15, 2022

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that sucks.  i'd keep looking for that older version install file, too.  secure it for later use, if you get it.

 

p.s. did you already pay for that older version, and if so, does the vendor know you paid for an earlier version?

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Community Beginner ,
Dec 16, 2022 Dec 16, 2022

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First I got CC (something) and as it kept updated, it eventually got to 2022 version.

For some time I had 2 indesigns, 2020 version and the latest BUT as windows also updated, somehow (IDK how) indesign also updated to latest version and I was left without 2020. And that is my sad story 🙂

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Community Expert ,
Dec 16, 2022 Dec 16, 2022

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i meant the older plugin version.  when you bought it, did it include updates?

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Community Beginner ,
Dec 18, 2022 Dec 18, 2022

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No. It was just the version I bought 

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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that must be quite a plugin to be worh ~$500

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Community Beginner ,
Dec 19, 2022 Dec 19, 2022

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sure is

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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have your retried contacting adobe support again.  it's a new day and you're going to get different agents.

 

and try different ways. ie, if you've been using chat, try twitter or phone.

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Community Beginner ,
Dec 19, 2022 Dec 19, 2022

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I wrote e-mails, called the supervisor, used chat for maybe 10 times.
Gave up and went old school 🙂 

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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emails do nothing.  there's no way to contact adobe using email unless you're replying to something they sent to you.  (and that's very risky because, most emails that appear to be from adobe, are from scammers.)

 

so, total all your phone calls and chats where you made contact and made a request.  how many failures?

 

if that's more than 10, i would be pretty discouraged, too.

 

if it's less than 3, i would try harder for something costing as much as that plugin.

 

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Beginner ,
Dec 19, 2022 Dec 19, 2022

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Hi @kglad and thank you for your info but I have been on chat with real agents every time (so 10+ times) and still nothing.

I have replied to Adobe mail (@adobe.com) not some google or something.
Last 3 times was on chat with (I forgot the expression) senior, expert or something like that.

Sorry we don't have it...sorry only 2021 or later blah, blah. 
Anyway I found my way around 😉

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

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LATEST

oh great.

 

what was your work-around?

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