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Ich möchte Photoshop 19.0 an eine andere Person übertragen. Wo bekomme ich die Fallnummer her und wie kann ich die beiden Formulare hochladenb?
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do you mean you want to give a subscription gift?
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Entschuldigung, ich habe mich falsch ausgedrückt: Ich meine nicht Photoshop 19.0, sondern Photoshop Elements 19.0.!
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Photoshop is by subscription... you can't give someone else your subscription
Photoshop Elements has a serial number and you should be able to transfer the program
Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
-you may NOT sell or transfer an Education serial number
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Woran erkenne ich eine "Education serial number"?
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You go back to your original purchase to determine what you purchased
If you bought an Education version you had to PROVE your status... did you do that?
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Ich habe diese Version am 05.April 2021 gekauft. Wie weise ich den Status nach? Jetzt habe ich die Version 20.0 vom 01. Mai 2022.
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Did you use your earlier version as the basis for upgrade pricing instead of paying full retail?
Nobody here has access to your information
Log-in to your Adobe account and click this link https://account.adobe.com/products
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Ok! Und nun?
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Ich habe am 05.Apr.2021 98,77€ bezahlt.
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<attachment removed>
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that receipt is useful, but don't publish it in a public setting like these forums. i removed it, but keep it for your own use and possibly to facilitate transfer of license.
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Ok, danke!
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did you open a case?
if yes, it should be in your account page.
if no, click "contact us"
type "agent" in the virtual chat window to contact a human. that will be the quickest way to find out if adobe currently allows license transfers
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here's how to transfer your license, if you qualify: http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
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Diese Seite habe ich mehrfach geöffnet, gelesen und sogar ausgedruckt!
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then fill it out and submit it. the amount you paid is the regular non-student version that i would think would be transferrable, IF adobe's still allowing any license transfers.
(we can supply information, but we have no influence on whether you're granted permission to transfer, or not.)
let us know if you receive an adobe reply.
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I think his original question was how and where to upload the transfer forms.
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again, you use the info here, https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
in particular, steps 6,7,8...
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Ich habe das Formular zweimal ausgedruckt - einmal als Transformer ausgefüllt, unterschrieben und mein Partner als Recipient ebenfalls unterschrieben. Wie kann ich nun beide Formulare wo hochladen. Eine Fallnummer habe ich nicht!
Im Schritt 3 komme ich auf eine Seite ohne die Möglichkeit des Hochladens.
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the amount you paid is the regular non-student version that i would think would be transferrable, IF adobe's still allowing any license transfers.
By @kglad
OP is talking about Photoshop Elements!
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@Abambo, thank you.
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Photoshop Elements gibt es nicht verbilligt für Studierende und Lehrkörper.
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You also can't transfer it if it was used to obtain upgrade pricing for a newer version.
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Ich möchte Photoshop 19.0 an eine andere Person übertragen.
Please confirm the version number.
Photoshop 19.0 is also known as CC 2018 which is an old subscription version and cannot be transferred to anyone else.
Wo bekomme ich die Fallnummer her und wie kann ich die beiden Formulare hochladenb?
That process was for perpetually licensed Creative Suite versions (CS1 to CS6). It does not apply to subscription versions.