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Re: Adobe Photoshop & Premiere Elements 2025 (3 Jarige Licentie)

New Here ,
Dec 17, 2025 Dec 17, 2025

ik heb het zelfde probleem 

Adobe Photoshop Elements 2025
Licentie van 3 jaar machiels Paula
Je lidmaatschap omvat de volgende apps en services
Kunnen jullie mij helpen  er onbreekt exe maar kan het ook niet dowloaden
Hartelijk dank Paula   
 
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Community Expert ,
Dec 17, 2025 Dec 17, 2025

@Paula_Machiels9315 

 

you purchased the elements apps from adobe?  if so, check your account.

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New Here ,
Dec 17, 2025 Dec 17, 2025

Neen gekocht via amazon 

Zie fotos

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Community Expert ,
Dec 17, 2025 Dec 17, 2025

@Paula_Machiels9315 

 

did you successfully redeem your amazon code and install both elements apps, previously?

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Community Expert ,
Dec 18, 2025 Dec 18, 2025

@Jeffrey_A_Wright,

<Error displaying attachment content>

 

This forum error has been widespread for several days. Is there any timeline on when or if this will be fixed?

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Adobe Employee ,
Dec 18, 2025 Dec 18, 2025

@Nancy OShea have you seen problems with the attachments from multiple posters? I have seen at least one, but I tried to make a note when I removed it. I don't recall if @Paula_Machiels9315 's original attachments were unviewable.

To your wider question, I don't think there will be any updates until the migration is complete. Any unexpected behavior could be normal until the migration is completed in January.

@shivangi gupta and I will be around through the migration, so feel free to tag us if you need us to review a discussion.

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Community Expert ,
Dec 18, 2025 Dec 18, 2025

as of the past few days, you have to download attachments to view.

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Adobe Employee ,
Dec 18, 2025 Dec 18, 2025

Thanks, @kglad , please be careful with any attachments that you download. We may all need to ask people to describe what is occurring in more detail and avoid attachments until mid-January.

 

My same advice applies, but I would also add that if you find yourself blocked from helping someone due to a lack of attachments, please tag the Adobe Staff for that area, so we can review the discussion and promptly provide the person with their next steps. We want to prevent people from getting stuck in our Community forums during this time of transition.

If either you or @Nancy OShea is unsure of the Adobe Staff for that area, feel free to tag me, and I will review the discussion and try to find someone as soon as possible. 

Thank you, @Nancy OShea and @kglad for your continued assistance with helping people access Adobe software and services.

My apologies, @Paula_Machiels9315 if this portion of the discussion has caused any confusion. Let us know what error you are currently encountering while opening Photoshop or Premiere Elements. @Nancy OShea , @kglad , and I are here to help.

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Community Expert ,
Dec 18, 2025 Dec 18, 2025

The Stock Contributor's community has experienced this glitch with attachments for several days.

All attached image files, and there are many, are unviewable. Probably due to a failed viewer module.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Adobe Employee ,
Dec 18, 2025 Dec 18, 2025

Upvotes also appear to no longer be working, @Nancy OShea . Expect the unexpected, indeed!

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Community Expert ,
Dec 18, 2025 Dec 18, 2025
quote

Upvotes also appear to no longer be working, 

By @Jeffrey_A_Wright

==========

Upvotes have been hit or miss for months. 😶  Flip a coin.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Adobe Employee ,
Dec 18, 2025 Dec 18, 2025
LATEST

Thanks, @Nancy OShea ! I would upvote your post...

I sent the URL for this discussion to the people involved in the migration since both errors are being demonstrated.

 

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Adobe Employee ,
Dec 17, 2025 Dec 17, 2025

Paula, thanks for posting, I can confirm your new license is active. What error message are you encountering while trying to download and install Photoshop Elements from https://adobe.ly/3KFu4l4? ^JW

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