Hi everyone,
I work for a print company and we’re experiencing a serious issue that has only started happening in the last couple of months, despite using the exact same workflow for years without problems.
Our Setup / Workflow
We design in Adobe Illustrator
We send the AI file directly into Agfa Asanti (RIP software)
Asanti sends the job to our printer
All software is fully up to date (Illustrator, Asanti, OS)
The Issue
When we load an Illustrator file into Asanti, some artwork elements randomly shift position normally being images including PNG, JPG and TIFFS but all varying from different file sizes.
The original AI file is perfectly correct and shows no issues.
We have found to fix it we just need to resave the same Illustrator file again and re-import it and it's fine.
This never used to happen. It’s now occurring sporadically but frequently enough to risk production errors, which is a major concern.
Questions
Has Illustrator changed anything recently in how it saves AI/PDF structure that could affect RIPs like Asanti?
Is there a known issue with PDF data inside AI files not translating reliably to RIP software?
Is anyone else in production printing experiencing artwork shifting in RIPs recently?
Any guidance from Adobe staff or other print professionals would be hugely appreciated.
This issue could lead to large-scale production errors, so we’re trying to understand the root cause fast.
Thanks!