Adobe Lightroom 9.0 (Non-Classic) Keeps Crashing - Windows 11.

[STAR198501103h5i]

Hey everyone,

Before I get into the issue, here are the specs of my PC (just the core components):

• OS: Windows 11 Pro (Version 10.0.26200)

• Motherboard: MSI MS-7E06 (with the latest BIOS 7E06VAEI)

• CPU: Intel Core i9-14900K @ 3.20GHz

• RAM: 64 GB

• GPU: NVIDIA RTX 3080 Ti (Studio drivers up to date)

Now, the issue: Adobe Lightroom (non-Classic) has been crashing consistently. This started with version 9.0, and even when I tried rolling back to version 8.51, the crashes continued. I prefer not to go lower than 8.51 because of the features in the latest versions, and I believe that 8.51 should be stable since it was the previous release.

I’ve tried all the usual troubleshooting steps, but the crashes persist. Any advice would be greatly appreciated!

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

[STAR198501103h5i]

Hi Rikk, good afternoon!

I never got the crash dialog pop from Adobe, it's always been Microsoft's the one that it's been popping out consistently.

Any advices or suggestions for a solution on avoiding this non stop crashes?

[Rikk Flohr: Photography · Accepted solution]

If the crash report is a Microsoft dialog, then I would recommend troubleshooting through Microsoft's channels. Their support forums will be able to aid you far better than those here.