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0

Photoshop Freezing when taking most actions

New Here ,
Jan 01, 2026 Jan 01, 2026

Windows - GTX 5090 - 128GB Ram - AMD 9950X3D
Photoshop Version 27.2
Bets Version 27.3 (also freezes)
Windows Version 25H2
NVIDIA driver version 591.59

Seemingly randomly; about a week ago Photoshop began freezing as soon as I take almost any action beyond using a brush on a blank canvas.

Some examples:
- Attempting to exit the program
- Attempting to open a saved PSD when one is already open
- Attempting to place an image onto a layer
- Attempting to open a image or PSD from CTR + O
- Attempting to select an object on a layer within an open PSD
- and many more...

The issue doe not go away when launching with no plug-ins.
The issue does not go away after removing the preferences.
The issue does not go away after deleting my font cache.
The issue presists in Beta Photoshop, older versions of Photoshop, with an older Graphics Driver (Game Ready & Studio).

No other program within my normal computer usage appears to have any issues.
 
I need help.  😞

TOPICS
Actions and scripting , Windows
766
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Adobe
Adobe Employee ,
Jan 01, 2026 Jan 01, 2026

Hi @DIsneyreject,

 

Thank you for the detailed system specs and the troubleshooting you’ve already tried. That helps narrow things down.

 

To move this forward, could you please confirm the following:

• Does this freezing happen with a brand-new file as well, or only with specific existing PSDs?
• Can you share a short screen recording showing one of the actions that causes Photoshop to freeze?
• Please copy and paste your full System Info from Help > System Info in Photoshop.

 

One additional check that would be useful is to install Photoshop 27.1, run the same workflow you described, and let us know if the behavior improves there.

 

This will help us determine whether the issue is file-specific, environment-related, or a regression in newer builds before escalating the matter further.

Thanks for your patience, and we’ll take it from here once we have the details.

 

Best regards,
Anshul Saini

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New Here ,
Jan 01, 2026 Jan 01, 2026

27.1 does not appear to make any difference. My recording was made in 27.1


- The freezing happens with brand new and with existing PSDs. It should be noted that I can open an existing PSD is Photoshop is not open and it will open the program an PSD simultaniously. However if I attempt to open a PSD drictly from the "Open" function of Photoshop, it will cause the program to freeze.
- The freezing does not prompt a windows error in any way (no program not responding message etc), it simple freezes the window exactly as is and nothing can be hovered over or interacted with in any way. The program can then only be shut down via ending the task in Task Manager.

 

---------------------------------------

Adobe Photoshop Version: 27.1.0 20251117.r.17 2758080 x64 (final, Release)
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26200.7462
System architecture: AMD CPU Family:15, Model:4, Stepping:0, AVX2, AVX-VNNI, AVX-512, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 4300 MHz
Built-in memory: 128657 MB
Free memory: 82534 MB
Memory available to Photoshop: 101902 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 9.11.1
SAM SDK Version: 14.3.4
ACP.local Status:
- SDK Version: 5.8.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.8.10.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v6.0.0
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 8.4.0
TextEngine: ATE 7.9.0 (d611361)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 5090
GPUVendor: NVIDIA
NVIDIA GeForce RTX 5090 UNKNOWN, NVIDIA
AMD Radeon(TM) Graphics UNKNOWN, AMD
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 32,187 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (5120, 1440)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
M:\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=23710038 -comment=Photoshop Version: Adobe Photoshop 27.1.0 20251117.r.17 2758080 x64

[0 ms]
Start GetSnifferResult

[996 ms]
Start sniffer 2026-01-01 13:41:37
# Photoshop Version: Adobe Photoshop 27.1.0 20251117.r.17 2758080 x64
M:\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=23710038 -comment=Photoshop Version: Adobe Photoshop 27.1.0 20251117.r.17 2758080 x64

{29 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 1,440)
Dimensions: (5,120 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 5090 index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 5090
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 32,187 MB
VRAM: 32,187 MB
Dedicated System RAM: 0 MB
Shared System RAM: 67,453 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-12-02 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.9144
Supports UMA: UNSUPPORTED
D3D-ID: 11141

Device 1
Name: AMD Radeon(TM) Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 69,474 MB
VRAM: 2,021 MB
Dedicated System RAM: 0 MB
Shared System RAM: 67,453 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2025-11-12 000000.000000-000
Driver age: 2 months
Driver version: 32.0.21036.18
Supports UMA: SUPPORTED
D3D-ID: 5056
End platform native
{276 ms}

{276 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 5090
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,190 MB
VRAM: 34,190 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,525 GB / s
Compute score: 49,682
Device name string: NVIDIA GeForce RTX 5090
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: gfx1036
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 52,737 MB
VRAM: 52,737 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3652.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3652.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 41 GB / s
Compute score: 263.419
Device name string: gfx1036
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{931 ms}

Exit code kExitNormal
End sniffer 2026-01-01 13:41:37
[kStatusNormal, kExitNormal]

[996 ms]
Finish RunAllAPIs

[998 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970346720410915215
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: M:\Adobe\Adobe Photoshop 2026\
Temporary file path: C:\Users\woozl\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.86T, 1.71T free
Required Plugins folder: M:\Adobe\Adobe Photoshop 2026\Required\Plug-ins\
Primary Plugins folder: M:\Adobe\Adobe Photoshop 2026\Plug-ins\

Installed components:
ACE.dll ACE 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
act_tracing.dll Adobe Common Toolkit 1.0.68
AdobeGrowthSDK.dll Adobe Growth SDK 1.4.0.171
AdobeLinguistic.dll Adobe Linguistic Library 792708d
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/09/08-11:05:36 25.GD09.549207f 25.GD09.549207f
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 25.1.e3adea7 25.1.e3adea7
AdobeXMP.dll Adobe XMP Core 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPFiles.dll Adobe XMP Files 2025/03/06-19:12:03 79.9690a87 79.9690a87
AdobeXMPScript.dll Adobe XMP Script 2025/03/06-19:12:03 79.9690a87 79.9690a87
AGM.dll AGM 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/09/10-07:04:31 25.1.33cf818 25.1.33cf818
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2026 30.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
AXE8SharedExpat.dll AXE8SharedExpat 2025/07/15-10:43:45 25.GD07.3038539 25.GD07.3038539
AXEDOMCore.dll AXEDOMCore 2025/07/15-10:43:45 25.GD07.3038539 25.GD07.3038539
BIB.dll BIB 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
BIBUtils.dll BIBUtils 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
CoolType.dll CoolType 2025/09/11-15:51:06 25.GD09.7f8af3f 25.GD09.7f8af3f
CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 BUILDVERSION
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/03/06-19:12:03 79.6311509 79.6311509
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.16
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.16
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/08/19-12:04:54 25.1.befccb1 25.1.befccb1
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world4110.dll OpenCV library 4.11.0
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2026 27.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2026 27.1
PSViews.dll Adobe Photoshop 2026 27.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 25.1.68819c6 25.1.68819c6
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
UPIC 2.6.0


Required plugins:

Accented Edges 27.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 27.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 27.1 - from the file “Filter Gallery.8bf”
Average 27.1 - from the file “Average.8bf”
Bas Relief 27.1 - from the file “Filter Gallery.8bf”
BMP 27.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 18.1.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 18.1.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 27.1 - from the file “Filter Gallery.8bf”
Charcoal 27.1 - from the file “Filter Gallery.8bf”
Chrome 27.1 - from the file “Filter Gallery.8bf”
Cineon 27.1 - from the file “Cineon.8bi”
Clouds 27.1 - from the file “Clouds.8bf”
Color Halftone 27.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 27.1 - from the file “Filter Gallery.8bf”
Conté Crayon 27.1 - from the file “Filter Gallery.8bf”
Craquelure 27.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 27.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 27.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 27.1 - from the file “Filter Gallery.8bf”
Crystallize 27.1 - from the file “Standard MultiPlugin.8bf”
Cutout 27.1 - from the file “Filter Gallery.8bf”
Dark Strokes 27.1 - from the file “Filter Gallery.8bf”
De-Interlace 27.1 - from the file “Standard MultiPlugin.8bf”
Dicom 27.1 - from the file “Dicom.8bi”
Difference Clouds 27.1 - from the file “Clouds.8bf”
Diffuse Glow 27.1 - from the file “Filter Gallery.8bf”
Displace 27.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 27.1 - from the file “Filter Gallery.8bf”
Entropy 27.1 - from the file “statistics.8ba”
Export Color Lookup Tables 27.1 - from the file “Export3DLUT.8be”
Extrude 27.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 27.1 - from the file “FastCore.8bx”
Fibers 27.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 27.1 - from the file “Filter Gallery.8bf”
Filter Gallery 27.1 - from the file “Filter Gallery.8bf”
Fresco 27.1 - from the file “Filter Gallery.8bf”
Glass 27.1 - from the file “Filter Gallery.8bf”
Glowing Edges 27.1 - from the file “Filter Gallery.8bf”
Grain 27.1 - from the file “Filter Gallery.8bf”
Graphic Pen 27.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 27.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 27.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 27.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 27.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 27.1 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 27.1 - from the file “Filter Gallery.8bf”
JPEG 2000 27.1 - from the file “JPEG2000.8bi”
Kurtosis 27.1 - from the file “statistics.8ba”
Lens Blur 27.1 - from the file “Lens Blur.8bf”
Lens Correction 27.1 - from the file “Lens Correction.8bf”
Lens Flare 27.1 - from the file “Standard MultiPlugin.8bf”
Liquify 27.1 - from the file “Liquify.8bf”
Matlab Operation 27.1 - from the file “ChannelPort.8bf”
Maximum 27.1 - from the file “statistics.8ba”
Mean 27.1 - from the file “statistics.8ba”
Measurement Core 27.1 - from the file “MeasurementCore.8me”
Median 27.1 - from the file “statistics.8ba”
Mezzotint 27.1 - from the file “Standard MultiPlugin.8bf”
Minimum 27.1 - from the file “statistics.8ba”
MMXCore Routines 27.1 - from the file “MMXCore.8bx”
Mosaic Tiles 27.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 27.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 27.1 - from the file “Filter Gallery.8bf”
Note Paper 27.1 - from the file “Filter Gallery.8bf”
NTSC Colors 27.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 27.1 - from the file “Filter Gallery.8bf”
OpenEXR 27.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 27.1 - from the file “Filter Gallery.8bf”
Palette Knife 27.1 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 27.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 27.1 - from the file “Standard MultiPlugin.8bf”
PCX 27.1 - from the file “PCX.8bi”
Photocopy 27.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 27.1 - from the file “ChannelPort.8bf”
Pinch 27.1 - from the file “Standard MultiPlugin.8bf”
Pixar 27.1 - from the file “Pixar.8bi”
Plaster 27.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 27.1 - from the file “Filter Gallery.8bf”
Pointillize 27.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 27.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 27.1 - from the file “PBM.8bi”
Poster Edges 27.1 - from the file “Filter Gallery.8bf”
Radial Blur 27.1 - from the file “Standard MultiPlugin.8bf”
Radiance 27.1 - from the file “Radiance.8bi”
Range 27.1 - from the file “statistics.8ba”
Render Color Lookup Grid 27.1 - from the file “Export3DLUT.8be”
Reticulation 27.1 - from the file “Filter Gallery.8bf”
Ripple 27.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 27.1 - from the file “Filter Gallery.8bf”
Save for Web 27.1 - from the file “Save for Web.8be”
Save for Web Drover 27.1 - from the file “Save for Web Drover.8be”
ScriptingSupport 27.1 - from the file “ScriptingSupport.8li”
Shear 27.1 - from the file “Standard MultiPlugin.8bf”
Skewness 27.1 - from the file “statistics.8ba”
Smart Blur 27.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 27.1 - from the file “Filter Gallery.8bf”
Solarize 27.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 27.1 - from the file “Filter Gallery.8bf”
Spherize 27.1 - from the file “Standard MultiPlugin.8bf”
Sponge 27.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 27.1 - from the file “Filter Gallery.8bf”
Stained Glass 27.1 - from the file “Filter Gallery.8bf”
Stamp 27.1 - from the file “Filter Gallery.8bf”
Standard Deviation 27.1 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 27.1 - from the file “Filter Gallery.8bf”
Summation 27.1 - from the file “statistics.8ba”
Targa 27.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 27.1 - from the file “Filter Gallery.8bf”
Tiles 27.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 27.1 - from the file “Filter Gallery.8bf”
Twirl 27.1 - from the file “Standard MultiPlugin.8bf”
Underpainting 27.1 - from the file “Filter Gallery.8bf”
Vanishing Point 27.1 - from the file “VanishingPoint.8bf”
Variance 27.1 - from the file “statistics.8ba”
Water Paper 27.1 - from the file “Filter Gallery.8bf”
Watercolor 27.1 - from the file “Filter Gallery.8bf”
Wave 27.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 27.1 - from the file “WIASupport.8li”
Wind 27.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 27.1 - from the file “WBMP.8bi”
ZigZag 27.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 10.3.2.2 - from the file "Required Folder"
CmdN: 1.27.12
FMS: 1.12.4
UAM: 1.5.0
UAB: 2.18.0-17
UAB4: 5.47.0
AXT: 1.0.7
Loaded at: 78 ms - launch time impact: 13 ms
Discover Panel (Loaded) 2510.134.0.7 - from the file "Required Folder"
Loaded at: 93 ms - launch time impact: 13 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
Loaded at: 3265 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.27.0 - from the file "Required Folder"
Loaded at: 93 ms - launch time impact: 0 ms
In app notifications (Loaded) 10.0.113.0 - from the file "Required Folder"
Loaded at: 93 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder"
Loaded at: 2875 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.13.32.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.13.0 - from the file "Required Folder"
Loaded at: 3265 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.12.8.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.8.0 - from the file "Required Folder"
Loaded at: 3265 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2921 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2937 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 30

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\extensions\capture\capture.html”
Export As 4.8.16 - from the file “M:\Adobe\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “M:\Adobe\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Jan 01, 2026 Jan 01, 2026

Hi @DIsneyreject, thanks so much for sharing those details!
It looks like your machine has a dual GPU setup. A quick tip that might help, try disabling the less powerful GPU in Photoshop. Here’s a handy guide on how to do that:
https://adobe.ly/4q93SyK
Hope this helps! Let me know if you run into any issues.
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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New Here ,
Jan 01, 2026 Jan 01, 2026

@Aleke Nope, I only have one GPU.

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Adobe Employee ,
Jan 02, 2026 Jan 02, 2026

Thanks for confirming, @DIsneyreject. I did review the System Info you shared. Although your system has a single dedicated GPU, Photoshop detects both the RTX 5090 and the integrated AMD Radeon graphics at the driver level. This can still affect how Photoshop initializes GPU resources, even if you’re not actively using the AMD GPU.

 

To move forward, please follow the steps outlined in this community self-help post.

 

If the issue persists after that:

 

• Test in Windows Safe Mode

– Boot Windows into Safe Mode

• Test the same actions again (Open, Place, Select Object)

• Test under a new Windows admin user

– Create a new local administrator user account
• Test the same actions again (Open, Place, Select Object)

 

Thanks for your patience. You’ve already done a lot of the right troubleshooting, and we’re close to narrowing this down.

 

Best regards,

Anshul Saini

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New Here ,
Jan 02, 2026 Jan 02, 2026

@Anshul_Saini
Okay, so a few things.
First, that community self-help post is out of date. The option outlined is no longer a part of NVIDIA control pannel and are instead a part of Windows settings.

- The Issuse presists after making sure Photoshop is utilizing my graphics card and not the cpu integrated graphics.

The issue however does NOT presist on a new Windows admin user. 
What does this mean, and how do I regain use on my primary user account?

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Adobe Employee ,
Jan 05, 2026 Jan 05, 2026
LATEST

Hi @DIsneyreject

 

Thanks for trying this. Please confirm how it works in Safe Mode with Networking with your account. Once we have these details, we will be able to assist you further.

 

Regards,

Srishti

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New Here ,
Jan 01, 2026 Jan 01, 2026

@Anshul_Saini Sorry I did not know I need to @ people

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