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I recently installed an HP OfficeJet Pro 9021 printer. Whenever I try to print from it, Photoshop shuts down. No warning, and without the previous file loaded as a recovery. What should I do to make the printer work in PhotoShop? My other printer, also an HP works fine, as it always have?
Adobe Photoshop Version: 27.2.0 20251213.r.15 e3408e7 x64 (final, Release)
Number of Launches: 7
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26200.7462
System architecture: Intel CPU Family:6, Model:5, Stepping:2, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2208 MHz
Built-in memory: 32543 MB
Free memory: 23841 MB
Memory available to Photoshop: 25010 MB
Memory used by Photoshop: 80 %
Crash Handler: Adobe
DCX Version: 9.11.1
SAM SDK Version: 14.3.4
ACP.local Status:
- SDK Version: 5.8.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.8.10.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: v6.1.1
Adobe Firefly: Please use any generative AI feature to view the latest version.
OpenColorIO version: 2.4.2
C2PA library version: Adobe CAI SDK: adobe_api/1.20.0
NGL Version: 1.42.0.5
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Precise Color Management for HDR Display: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 11.0.0
TextEngine: ATE 7.10.0 (19249c2)
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3060 Laptop GPU
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3060 Laptop GPU UNKNOWN, NVIDIA
Intel(R) UHD Graphics UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 5,994 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1.25
Main Display
Display Type: SDR
Display Profile: sRGB display profile with display hardware configuration data derived from calibration
Display: 2
Display Bounds: (1920, 0) -> (3840, 1080)
Display scale: 1.25
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[0 ms]
Start RunAllAPIs
[1 ms]
D:\Program Files\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=81331497 -comment=Photoshop Version: Adobe Photoshop 27.2.0 20251213.r.15 e3408e7 x64
[1 ms]
Start GetSnifferResult
[1156 ms]
Start sniffer 2026-01-08 10:10:05
# Photoshop Version: Adobe Photoshop 27.2.0 20251213.r.15 e3408e7 x64
D:\Program Files\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=81331497 -comment=Photoshop Version: Adobe Photoshop 27.2.0 20251213.r.15 e3408e7 x64
{49 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Laptop GPU index=0)
Display 1
Display: \\.\DISPLAY4
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Laptop GPU index=0)
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY4
GPU accessible RAM: 5,994 MB
VRAM: 5,994 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,061 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2025-12-30 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.9174
Supports UMA: UNSUPPORTED
D3D-ID: 9504
Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,189 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,061 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2025-03-06 000000.000000-000
Driver age: 10 months
Driver version: 31.0.101.2135
Supports UMA: SUPPORTED
D3D-ID: 39876
End platform native
{368 ms}
{368 ms}
Start platform OpenCL
# displays: 0
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,441 MB
VRAM: 6,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 301 GB / s
Compute score: 4,907.35
Device name string: NVIDIA GeForce RTX 3060 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,649 MB
VRAM: 13,649 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 22 GB / s
Compute score: 184.734
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1085 ms}
Exit code kExitNormal
End sniffer 2026-01-08 10:10:06
[kStatusNormal, kExitNormal]
[1156 ms]
Finish RunAllAPIs
[1158 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91199058071338937242
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Application folder: D:\Program Files\Adobe Photoshop 2026\
Temporary file path: C:\Users\kbord\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 931.5G, 741.9G free
Required Plugins folder: D:\Program Files\Adobe Photoshop 2026\Required\Plug-ins\
Primary Plugins folder: D:\Program Files\Adobe Photoshop 2026\Plug-ins\
Installed components:
ACE.dll ACE 2025/09/19-19:07:14 25.G.8e2972c 25.G.8e2972c
act_tracing.dll Adobe Common Toolkit 1.0.68
AdobeGrowthSDK.dll Adobe Growth SDK 1.4.0.171
AdobeLinguistic.dll Adobe Linguistic Library 69ef127
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2025/09/24-20:06:38 25.G.10e4eec 25.G.10e4eec
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 25.G.34edc76 25.G.34edc76
AdobeXMP.dll Adobe XMP Core 2025/06/27-18:54:05 25.G.ef72e4e 25.G.ef72e4e
AdobeXMPFiles.dll Adobe XMP Files 2025/06/27-18:54:05 25.G.ef72e4e 25.G.ef72e4e
AGM.dll AGM 2025/09/19-19:07:14 25.G.8e2972c 25.G.8e2972c
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2025/09/22-19:08:27 25.G.b06fe86 25.G.b06fe86
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2026 30.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2025/09/19-19:07:14 25.G.8e2972c 25.G.8e2972c
AXE8SharedExpat.dll AXE8SharedExpat 2025/06/29-14:12:35 25.G.789e98e 25.G.789e98e
AXEDOMCore.dll AXEDOMCore 2025/06/29-14:12:35 25.G.789e98e 25.G.789e98e
BIB.dll BIB 2025/09/19-19:07:14 25.G.8e2972c 25.G.8e2972c
BIBUtils.dll BIBUtils 2025/09/19-19:07:14 25.G.8e2972c 25.G.8e2972c
concrt140.dll Microsoft® Visual Studio® 14.42.34438.0
CoolType.dll CoolType 2025/09/19-19:07:14 25.G.8e2972c 25.G.8e2972c
CRClient.dll Adobe Crash Reporter Client DLL 26.5.0.202506270759_7140322
cudart64_12.dll NVIDIA CUDA 12.4.127 Runtime 6,14,11,12040
DirectML.dll DirectML Redistributable Library 1.15.4+241025-1615.1.dml-1.15.fac7597
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.2.0
dvaadameve.dll Adobe DVA 2025 25.2.0
dvaappsupport.dll Adobe DVA 2025 25.2.0
dvaaudiodevice.dll Adobe DVA 2025 25.2.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.2.0
dvacore.dll Adobe DVA 2025 25.2.0
dvacrashhandler.dll Adobe DVA 2025 25.2.0
dvaevefactory.dll Adobe DVA 2025 25.2.0
dvamarshal.dll Adobe DVA 2025 25.2.0
dvamediatypes.dll Adobe DVA 2025 25.2.0
dvametadata.dll Adobe DVA 2025 25.2.0
dvametadataapi.dll Adobe DVA 2025 25.2.0
dvametadataUI.dll Adobe DVA 2025 25.2.0
dvanet.dll Adobe DVA 2025 25.2.0
dvaplayer.dll Adobe DVA 2025 25.2.0
dvascripting.dll Adobe DVA 2025 25.2.0
dvastorage.dll Adobe DVA 2025 25.2.0
dvatemporalxmp.dll Adobe DVA 2025 25.2.0
dvatransport.dll Adobe DVA 2025 25.2.0
dvaui.dll Adobe DVA 2025 25.2.0
dvauxphost.dll Adobe DVA 2025 25.2.0
dvauxpui.dll Adobe DVA 2025 25.2.0
dvavulcansupport.dll Adobe DVA 2025 25.2.0
dvaworkspace.dll Adobe DVA 2025 25.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
dynamiclink.dll Adobe DVA 2025 25.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 BUILDVERSION
icucnv77.dll International Components for Unicode Build 14.3.3.9087c7c
icuin77.dll International Components for Unicode Build 14.3.3.9087c7c
icuuc77.dll International Components for Unicode Build 14.3.3.9087c7c
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2025/06/27-18:54:05 25.G.e8a559c 25.G.e8a559c
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.16
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.16
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.2.0
mfc140.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140chs.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140cht.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140deu.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140enu.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140esn.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140fra.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140ita.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140jpn.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140kor.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140rus.dll Microsoft® Visual Studio® 14.42.34438.0
mfc140u.dll Microsoft® Visual Studio® 14.42.34438.0
mfcm140.dll Microsoft® Visual Studio® 14.42.34438.0
mfcm140u.dll Microsoft® Visual Studio® 14.42.34438.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.23.0
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2025/09/23-16:12:00 25.G.05c8088 25.G.05c8088
msvcp140.dll Microsoft® Visual Studio® 14.42.34438.0
msvcp140_1.dll Microsoft® Visual Studio® 14.42.34438.0
msvcp140_2.dll Microsoft® Visual Studio® 14.42.34438.0
msvcp140_atomic_wait.dll Microsoft® Visual Studio® 14.42.34438.0
msvcp140_codecvt_ids.dll Microsoft® Visual Studio® 14.42.34438.0
onnxruntime.dll Microsoft® Windows® Operating System 1.23.0
onnxruntime_providers_openvino.dll Microsoft® Windows® Operating System 1.23.0
onnxruntime_providers_shared.dll Microsoft® Windows® Operating System 1.23.0
opencv_world4110.dll OpenCV library 4.11.0
openvino.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_auto_batch_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_auto_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_c.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_hetero_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_intel_cpu_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_intel_gpu_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_intel_npu_plugin.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
openvino_onnx_frontend.dll OpenVINO toolkit 2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2026 27.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2026 27.2
PSViews.dll Adobe Photoshop 2026 27.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 25.G.40662fc 25.G.40662fc
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
vcamp140.dll Microsoft® Visual Studio® 14.42.34438.0
vccorlib140.dll Microsoft® Visual Studio® 14.42.34438.0
vcomp140.dll Microsoft® Visual Studio® 14.42.34438.0
vcruntime140.dll Microsoft® Visual Studio® 14.42.34438.0
vcruntime140_1.dll Microsoft® Visual Studio® 14.42.34438.0
vcruntime140_threads.dll Microsoft® Visual Studio® 14.42.34438.0
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-9.0.2-uxp1-e0d9ef0
UPIC 2.6.0
Required plugins:
Accented Edges 27.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 27.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 27.2 - from the file “Filter Gallery.8bf”
Average 27.2 - from the file “Average.8bf”
Bas Relief 27.2 - from the file “Filter Gallery.8bf”
BMP 27.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 18.1.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 18.1.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 27.2 - from the file “Filter Gallery.8bf”
Charcoal 27.2 - from the file “Filter Gallery.8bf”
Chrome 27.2 - from the file “Filter Gallery.8bf”
Cineon 27.2 - from the file “Cineon.8bi”
Clouds 27.2 - from the file “Clouds.8bf”
Color Halftone 27.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 27.2 - from the file “Filter Gallery.8bf”
Conté Crayon 27.2 - from the file “Filter Gallery.8bf”
Craquelure 27.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 27.2 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 27.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 27.2 - from the file “Filter Gallery.8bf”
Crystallize 27.2 - from the file “Standard MultiPlugin.8bf”
Cutout 27.2 - from the file “Filter Gallery.8bf”
Dark Strokes 27.2 - from the file “Filter Gallery.8bf”
De-Interlace 27.2 - from the file “Standard MultiPlugin.8bf”
Dicom 27.2 - from the file “Dicom.8bi”
Difference Clouds 27.2 - from the file “Clouds.8bf”
Diffuse Glow 27.2 - from the file “Filter Gallery.8bf”
Displace 27.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 27.2 - from the file “Filter Gallery.8bf”
Entropy 27.2 - from the file “statistics.8ba”
Export Color Lookup Tables 27.2 - from the file “Export3DLUT.8be”
Extrude 27.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 27.2 - from the file “FastCore.8bx”
Fibers 27.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 27.2 - from the file “Filter Gallery.8bf”
Filter Gallery 27.2 - from the file “Filter Gallery.8bf”
Fresco 27.2 - from the file “Filter Gallery.8bf”
Glass 27.2 - from the file “Filter Gallery.8bf”
Glowing Edges 27.2 - from the file “Filter Gallery.8bf”
Grain 27.2 - from the file “Filter Gallery.8bf”
Graphic Pen 27.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 27.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 27.2 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 27.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 27.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 27.2 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 27.2 - from the file “Filter Gallery.8bf”
JPEG 2000 27.2 - from the file “JPEG2000.8bi”
Kurtosis 27.2 - from the file “statistics.8ba”
Lens Blur 27.2 - from the file “Lens Blur.8bf”
Lens Correction 27.2 - from the file “Lens Correction.8bf”
Lens Flare 27.2 - from the file “Standard MultiPlugin.8bf”
Liquify 27.2 - from the file “Liquify.8bf”
Matlab Operation 27.2 - from the file “ChannelPort.8bf”
Maximum 27.2 - from the file “statistics.8ba”
Mean 27.2 - from the file “statistics.8ba”
Measurement Core 27.2 - from the file “MeasurementCore.8me”
Median 27.2 - from the file “statistics.8ba”
Mezzotint 27.2 - from the file “Standard MultiPlugin.8bf”
Minimum 27.2 - from the file “statistics.8ba”
MMXCore Routines 27.2 - from the file “MMXCore.8bx”
Mosaic Tiles 27.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 27.2 - from the file “MultiProcessor Support.8bx”
Neon Glow 27.2 - from the file “Filter Gallery.8bf”
Note Paper 27.2 - from the file “Filter Gallery.8bf”
NTSC Colors 27.2 - from the file “NTSC Colors.8bf”
Ocean Ripple 27.2 - from the file “Filter Gallery.8bf”
OpenEXR 27.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 27.2 - from the file “Filter Gallery.8bf”
Palette Knife 27.2 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 27.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 27.2 - from the file “Standard MultiPlugin.8bf”
PCX 27.2 - from the file “PCX.8bi”
Photocopy 27.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 27.2 - from the file “ChannelPort.8bf”
Pinch 27.2 - from the file “Standard MultiPlugin.8bf”
Pixar 27.2 - from the file “Pixar.8bi”
Plaster 27.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 27.2 - from the file “Filter Gallery.8bf”
Pointillize 27.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 27.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 27.2 - from the file “PBM.8bi”
Poster Edges 27.2 - from the file “Filter Gallery.8bf”
Radial Blur 27.2 - from the file “Standard MultiPlugin.8bf”
Radiance 27.2 - from the file “Radiance.8bi”
Range 27.2 - from the file “statistics.8ba”
Render Color Lookup Grid 27.2 - from the file “Export3DLUT.8be”
Reticulation 27.2 - from the file “Filter Gallery.8bf”
Ripple 27.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 27.2 - from the file “Filter Gallery.8bf”
Save for Web 27.2 - from the file “Save for Web.8be”
Save for Web Drover 27.2 - from the file “Save for Web Drover.8be”
ScriptingSupport 27.2 - from the file “ScriptingSupport.8li”
Shear 27.2 - from the file “Standard MultiPlugin.8bf”
Skewness 27.2 - from the file “statistics.8ba”
Smart Blur 27.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 27.2 - from the file “Filter Gallery.8bf”
Solarize 27.2 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 27.2 - from the file “Filter Gallery.8bf”
Spherize 27.2 - from the file “Standard MultiPlugin.8bf”
Sponge 27.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 27.2 - from the file “Filter Gallery.8bf”
Stained Glass 27.2 - from the file “Filter Gallery.8bf”
Stamp 27.2 - from the file “Filter Gallery.8bf”
Standard Deviation 27.2 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
Sumi-e 27.2 - from the file “Filter Gallery.8bf”
Summation 27.2 - from the file “statistics.8ba”
Targa 27.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 27.2 - from the file “Filter Gallery.8bf”
Tiles 27.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 27.2 - from the file “Filter Gallery.8bf”
Twirl 27.2 - from the file “Standard MultiPlugin.8bf”
Underpainting 27.2 - from the file “Filter Gallery.8bf”
Vanishing Point 27.2 - from the file “VanishingPoint.8bf”
Variance 27.2 - from the file “statistics.8ba”
Water Paper 27.2 - from the file “Filter Gallery.8bf”
Watercolor 27.2 - from the file “Filter Gallery.8bf”
Wave 27.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 27.2 - from the file “WIASupport.8li”
Wind 27.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 27.2 - from the file “WBMP.8bi”
ZigZag 27.2 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins:
CUR (Windows Cursor) NO VERSION - from the file “D:\Program Files\Adobe Photoshop 2026\Plug-ins\File Formats\ICOFormat64.8bi”
ICO (Windows Icon) NO VERSION - from the file “D:\Program Files\Adobe Photoshop 2026\Plug-ins\File Formats\ICOFormat64.8bi”
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 10.3.2.2 - from the file "Required Folder"
CmdN: 1.27.12
FMS: 1.12.4
UAM: 1.5.0
UAB: 2.18.0-17
UAB4: 5.47.0
AXT: 1.0.7
Loaded at: 125 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
Loaded at: 2969 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.27.0 - from the file "Required Folder"
Loaded at: 125 ms - launch time impact: 0 ms
In app notifications (Loaded) 10.0.113.0 - from the file "Required Folder"
Loaded at: 125 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.53.4.0 - from the file "Required Folder"
Loaded at: 2515 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.13.32.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\"
CAPTURE: 2.0.41 STOCK: 4.2.7
Neural Filters (Prepared) 1.15.0.105 - from the file "Required Folder"
Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
Photoshop Adjustments Panel (Loaded) 2.3.14.0 - from the file "Required Folder"
Loaded at: 2969 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.12.9.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.8.8.0 - from the file "Required Folder"
Loaded at: 2969 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2562 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2562 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2510.134.0.8 - from the file "Required Folder"
Loaded at: 3000 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 29
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\extensions\capture\capture.html”
Export As 4.8.16 - from the file “D:\Program Files\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.16 - from the file “D:\Program Files\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_13_32\manager.html”
Installed TWAIN devices: NONE
@Aleke I don't know what happened. I was about to uninstall and reinstall the printer in question, this morning. I was in a project folder and I right-clicked on and image and clicked on option in the dialog box and the printer settings for the new printer, opened. I closed it and clicked print. and the new printer, printed the image. I then, opened photoshop and open the project I was working on and try to access the printer settings of the new printer and to my surprise, it came up and I close
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Hi @E Keith Borders, thanks for reaching out.
When you get a chance, could you double-check that your printer drivers are fully up to date? If that doesn’t do the trick, it may help to reset your Photoshop preferences. Just a heads-up that this will clear any custom settings like brushes or workspaces, so make sure to back those up first. Here’s a quick guide on how to reset them https://adobe.ly/4qi8QJq
Thanks
Alek
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@Aleke the printer has the drivers installed and my photoshop preferences are set to default. Should I uninstall the printer and reinstall it? I haven't tried that. Adobe acrobat reader recognizes the new printer and prints from it. The project im working on, has transparencies on it, so I have to use this printer in photoshop.
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@E Keith Borders "the printer has the drivers installed and my photoshop preferences are set to default. Should I uninstall the printer and reinstall it?"
I'd say yes as that can help
also:
For both Mac and Win take a look at the following article and check if that helps:
https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html
You may like to re-install the printer drivers to check if that makes a difference?
Here is some general Adobe [Mac and Win] info on printing problems,
https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html
Simple reset for Photoshop printing: hold the space bar when you open the print window. It resets the print dialogs - deleting possibly corrupt print metadata in the file.
- - - - - - - -
If that doesn’t help -
Here is some troubleshooting advice:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
neil barstow - adobe forum volunteer,
colourmanagement consultant & co-author of 'getting colour right'
See my free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts
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@Aleke I forgot to mention, the printer, in question, is my second printer. My default printer works fine. Could this have anything to do with? Should I make the printer the default or uninstall both and only reinstall the new printer, thus becoming the default printer.. My apologies for forgetting to mention this, in my initial post.
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@Aleke I don't know what happened. I was about to uninstall and reinstall the printer in question, this morning. I was in a project folder and I right-clicked on and image and clicked on option in the dialog box and the printer settings for the new printer, opened. I closed it and clicked print. and the new printer, printed the image. I then, opened photoshop and open the project I was working on and try to access the printer settings of the new printer and to my surprise, it came up and I closed it and clicked print and it printed the document, most importantly, Photoshop didn't crash. I then clicked on "print one copy" and the printer, printed the document. I just wanna thank you for your responses and your help. I'm glad this printer solved it's own problem. Thanks again.
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@E Keith Borders on behalf of we who replied - thanks for the thanks, its great when these things fix themselves, although frustrating in time wasted.
Good to know you are working now
I hope this helps
neil barstow colourmanagement - adobe forum volunteer,
colourmanagement consultant & co-author of 'getting colour right'
See my free articles on colourmanagement online
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts
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