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Photoshop wont Print nor show ICC Profiles

Community Beginner ,
Nov 03, 2025 Nov 03, 2025

Hi. My problem is that Photoshop Print Menu is not showing the Epson ICC Profiles. I deinstalled and reinstalled the Epson driver, updated the firmware etc and it made it worse. The print menu now is not only missing the ICC Profiles, it is also missing some sections, plus a bogus menu comes instead of the original one. It wont even read the custom paper sizes. Even if I hit print, it won't print due to a 'missing software' issue. Anyone?

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correct answers 2 Correct answers

Community Expert , Nov 06, 2025 Nov 06, 2025

@guillermosh and more on missing ICC profiles: 

Epson printer profiles are missing in Photoshop manages color in the print dialog (Mac)

 

 

To use "Photoshop Manages Color" properly (to make accurate prints) you need access to the printer manufacturer's paper specific profiles, since you need to select the relevant paper profile in that dialog.

Using "Printer Manages Color" should work for Epson’s own papers, as long as the printer driver is correctly installed.

Printer Manages Color [based on t

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Community Expert , Nov 13, 2025 Nov 13, 2025

The Print dialog box should be listing profiles alphabetically, so why is your attached image IMG_4554.jpg showing K through R? Can you see the Epson profiles if you scroll up to where the E names would be listed? 

 

The Photoshop profile menu can be very long, partly because for some unknown reason the Printer Profile menu lists profiles that have nothing to do with printing, like ACES and Rec.2020 which are for video editing only. Here is a tip for quickly scrolling to the Epson profiles: Afte

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Community Expert ,
Nov 03, 2025 Nov 03, 2025

That's not the Epson driver, that's a generic MacOS driver.

 

Reinstall again.

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Community Expert ,
Nov 03, 2025 Nov 03, 2025

The options shown in the screen shots are more basic, so it looks a lot like the perennial problem where the Mac is using the basic default Epson printer driver software installed by macOS (it may appear as an “AirPrint” driver), and not the full professional Epson driver that shows all features and profiles.

 

The traditional way to fix this is to go to the Epson web site, download the latest available Epson driver installer for your specific printer model and version of macOS, and run that installer.

 

For more general background about this problem, read this 2014 article by Macworld magazine:

https://www.macworld.com/article/224167/the-trick-to-finding-the-right-printer-driver-for-your-mac.h...

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Advisor ,
Nov 03, 2025 Nov 03, 2025

Its also a good idea to reset the printing system, then install the correct Epson driver.

https://support.apple.com/guide/mac-help/reset-printing-system-mac-solve-a-problem-mh14001/mac

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Community Expert ,
Nov 06, 2025 Nov 06, 2025

@guillermosh a bit more detail on the "Airprint" thing ( and its not just relevant to Epson printers) :

Epson / Mac: Add printer, AirPrint issue, here are some notes about Apple’s built in (default) Gimp Print / Gutenprint based printer drivers.

Best avoided.  It can print quite differently from the manufacturer's own driver software. 

 

Does the print driver look different? some options have changed?

Are media names the same as previous drivers you've used, e.g.. is 'Premium Luster Photo Paper' mentioned or are the media types just simplified names like matte or gloss? 

 

You'll be aware, I'm sure, that the selected media name in the driver must match the selection made when printing ICC profiling patches, (so the ICC profile and media type selection are linked) . BUT is the media name selected previously actually there in the list?

IF the media names listed differ (and have been simplified) then you are perhaps inadvertently using Apple’s default Gimp/ Gutenprint driver rather than Epson’s own. It's not just a matter of installing Epson driver software, you have to select it too. I do know it's very important to use Epson's own driver software. I tripped over this myself on a client site, the driver looked different and I put it down to an OSX update imposed style - took a while to work that one out.

 

Here's an example of what I'd expect to see in an Epson driver under "Media Type" for media name options:

Media options, Epson driver.jpg

Can you access print settings in an application other than Photoshop, try Preview?

If not, a thorough purge may be in order, perhaps install drivers (downloaded from Epson or your own printer manufacturers site) again: 

 

1. Delete all instances of Epson printers from 

System Settings (or System Preferences depending on Mac OS version) / Printers & Scanners -or- System Preferences>Print & Fax, whichever you have.

2. Then go to /Library/Printers and trash the whole Epson folder.

3. Delete the Epson LFP Remote Panel (IF you are using that utility).

4. Then go to Epson online and download the printer drivers yourself.

Do not let the Mac install the printer driver for you.

 

There’s one more tripwire - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer

[i.e. click the padlock, enter your password and click the “+” button]

 

Screenshot 2022-02-03 at 09.40.58.jpg

 

- watch out for the “Use" selection - I recommend you do not select "Airprint" there under "use", but, rather, manually set "use” to the printer name, which will then call on the manufacturer’s own software rather than the default Apple driver (that’s based on Gimp Print / Gutenprint, which misses out some printing options such as specific manufacturers media names). 

 

Ted Landau mac Guru had the same issue:https://www.macworld.com/article/224167/the-trick-to-finding-the-right-printer-driver-for-your-mac.h...

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer, colourmanagement

consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

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Community Expert ,
Nov 06, 2025 Nov 06, 2025

@guillermosh and more on missing ICC profiles: 

Epson printer profiles are missing in Photoshop manages color in the print dialog (Mac)

 

 

To use "Photoshop Manages Color" properly (to make accurate prints) you need access to the printer manufacturer's paper specific profiles, since you need to select the relevant paper profile in that dialog.

Using "Printer Manages Color" should work for Epson’s own papers, as long as the printer driver is correctly installed.

Printer Manages Color [based on the media type selected] calls upon ICC printer profiles from a different installed folder*

[*usually a hidden one, this is so they don't get deleted inadvertently, more on that and how to find them below].

 

 

Epson ICC printer profiles may be missing in Photoshop after updating macOSX. This issue started with Mojave.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macosmojave.html#epson-printer-profiles-missing

 

Adobe’s tips:-

To resolve this issue, reset the printing system in your Mac's system preferences and then add your Epson printer again. 

  1. Reset the printing system.
    For instructions, refer to Apple's support documentation: https://support.apple.com/en-us/HT203343#reset

  2. Add your Epson printer again.
    For instructions, refer to Apple's macOSX User Guide documentation: Add a printer on Mac


  3. Relaunch Photoshop.

 

 

When you select Photoshop manages color in the “print” dialog, the “printer profile” dropdown should now provide you with a list of all the ICC printer profiles on your system. If not please read on.

The Epson installer puts them in hidden folders, but normally Photoshop can access them via a hidden link.

You may be able to find the profiles manually in the folder hierarchy

Are you working on a PC? If so, you may need help from Epson's support team.

 

Here are some Mac tips for when Photoshop can't find the Epson profiles:

 

I had to search for these myself on a client site once, took me quite a while and a lot of head scratching. But it means I now know how to find them

 

Basically, the printer profiles are in a folder hidden away in the system “library”

Navigate to

Your hard disk name”/library/ printers/EPSON/InkjetPrinter2/ICCProfiles/ [hidden inside a “package”]

[Not in the “your username”/library/ ]

Screenshot below

Epson Stylus.jpg

Inside the ICCProfiles folder (see above) is another folder containing the printer name, e.g:  Epson Stylus Pro 4900_4910.profiles

 

If you right click [or ‘control’ click] it and select "show package contents"

A contents folder appears

Now look inside that folder and you’ll find the ”resources" folder. 

 

see screenshot below

Contents.jpg

 

 

 

These are the icc profiles which are used within the Epson driver [e.g. when you select Photoshop’s 'printer manages colour' option],

DO NOT DELETE OR MOVE THEM. It’s OK to copy of course.

SO - don't drag to move them as this actually removes them from the original folder

You can copy to your normal ICC profiles folder which is in the system library

[ computer name/hard disk name/Library/Colorsync/Profiles ]

 

 

 

 

Restart Photoshop, can you now see the profiles you copied across in Photoshop’s print dialog under "Photoshop manages color"?

 

I hope this helps

Happy Printing

neil barstow colourmanagement - adobe forum volunteer, colourmanagement

consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

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Community Beginner ,
Nov 13, 2025 Nov 13, 2025

Thank you for answering. I am not using "Airprint driver" nor it pops up in any window that you have mentioned as I followed your step by step. (FYI I am using a USB cable from printer to computer.) Still in the dark here. Shall I do a thorough purge as you suggested? I have deleted the printer, deinstalled the epson drivers and reinstalled everything from the epson page at least 5 times. 

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Community Expert ,
Nov 13, 2025 Nov 13, 2025

@GauchoPampa Helping  is more difficult because some of your uploaded images are not opening.

One is apparently duplicated. In any case, if you want help, it's far better to place images into the text of your post [as I did here] otherwise, we have to click and wait and can only open one at a time

Use the image icon above the test box for this forum to do that .

 

You seem to have 2 issues,

Firstly you are not using the Epson software driver - 

Secondly you wrote that you cannot see Epson profiles 

I need to know where you are expecting to see an Epson printer profile? Please screenshot the relevant dialog box and label it. and add it inline in your message.

I did explain above how to copy the Epson profiles to the macOS folder that Photoshop can access, have you done that? 

 

Using a USB cable does not mean you're not using the MacOS generic print driver software.

 

Below  is the important setting (when adding the printer in System Settings / Printers & Scanners).

(on macOS Ventura this is called "Printers & Scanners")

The only way to see that option screen is to remove and re-add the printer in "add printer scanner and fax" 

 

Screenshot 2025-11-13 at 17.44.18.jpg

I wrote earlier:

 - in System Settings (or System Preferences depending on Mac OS version) / Printers  - - - , when adding the connected printer as below

 [you'll need to click the padlock, enter your password]

 In this dialog DO NOT select AIRPRINT in the Use: section

Screenshot 2022-02-03 at 09.40.58.jpg

It's the selection or AirPrint here that loads the non original print driver.

You need the printer name showing, like above, that’s what bypasses the use of the default macOS print drivers. 

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

 

 

 

 

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Community Expert ,
Nov 13, 2025 Nov 13, 2025

The Print dialog box should be listing profiles alphabetically, so why is your attached image IMG_4554.jpg showing K through R? Can you see the Epson profiles if you scroll up to where the E names would be listed? 

 

The Photoshop profile menu can be very long, partly because for some unknown reason the Printer Profile menu lists profiles that have nothing to do with printing, like ACES and Rec.2020 which are for video editing only. Here is a tip for quickly scrolling to the Epson profiles: After clicking open the Printer Profile menu, type E to go to the first menu item starting with E.

 

If the profiles are properly installed, they should show up in the E names as shown in the bottom half of picture below. 

 

Epson-profiles-GauchoPampa-example.jpg

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Participant ,
Nov 17, 2025 Nov 17, 2025

Hi, it's not quite clear to me whether the issue is resolved for you, but having spent the last 7 hours also wrestling with this infuriating issue too, I'm sharing the solution that eventually worked for me - this time at least. Pay particular attention to parts in bold; this appears to be the problem, which I suspect is down to Apple rather than Adobe (although one would hope Adobe would know about it!).

 

Setup: Mac M3 Sequoia 15.6.1 and PS V 27.0.0 

 

  1. Quit PS and LrC
  2. Mac settings > Remove printer
  3. Epson > download and install latest printer driver. (Yep, again, even if you did just update it to latest version via Epson S/W Updater. No idea why, I can only share what worked or didn't, and updating via Ep S/W Installer didn't help).
  4. Epson Media Installer > check desired ICC profiles are still downloaded and show as On PC / On printer. (If not, Refresh. If that doens't work, select profiles > Download again).
  5. Mac Settings > add printer > Use: [your printer model]. (:light_bulb:Don't apply logic here and skip this!! Seeing correct printer in this field doesn't guarantee it's the printer PS is looking at. CLICK ON PRINTER NAME to reveal hidden menu.
  6. Select software > pick correct printer from list > Add. (On mine it defaults to the second one down, Dymo. This appears to be the issue causing our problem. (This time anyway).
  7. Check Kind shows [your printer model] and Mac O/S hasn't hijacked it to use AirPrint (ie Kind: shows Epson, not AirPrint. If it does show AirPrint, hit Remove and start again).
  8. Re-start Photoshop
  9. Print > color handling: Photoshop > ICC profiles should now visible in Printer Profile list.

 

Hope that works for you.

 

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Community Expert ,
Nov 18, 2025 Nov 18, 2025

@ZappaJul Yeah as I explained above that's the AIRPRINT driver issue, selecting that in "use" when adding the printer loads a generic driver missing a load of features like proper paper names etc.. 

 

I THINK the OP's [ @guillermosh ] issue was mainly not seeing ICC profiles listed in the 'Photoshop Manages Color' list, but they were apparently also using what looked like the AIRPRINT driver, which wouldn't have been helping print appearance. 

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

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Community Beginner ,
Nov 18, 2025 Nov 18, 2025

Hi @ZappaJul and NB, I have followed all your recommendations and still nothing.

The one thing that is not popping up is the AirPrint option.

These are the steps you recommend, with their corresponding screenshots:

1- Delete printer

 

Screenshot 2025-11-18 at 2.46.07 PM copy.jpg

 

2- Download and install Epson Driver

3- Add printer and click Use.

4- Select Software. Select the printer name. OK.

 

Screenshot 2025-11-18 at 2.45.21 PM copy.jpg

4- 

 

Screenshot 2025-11-18 at 2.45.34 PM copy.jpg

 

4- Reopen Photoshop. Look for the Epson ICC Profiles. *Nothing comes up!*

Screenshot 2025-11-18 at 2.41.44 PM copy.jpgScreenshot 2025-11-18 at 2.41.53 PM copy.jpgScreenshot 2025-11-18 at 2.41.57 PM copy.jpg

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Advisor ,
Nov 18, 2025 Nov 18, 2025
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Community Expert ,
Nov 19, 2025 Nov 19, 2025

@GauchoPampa AIRPRINT is about the printer driver.

IN any case - the selected the printer driver in ADD printer will not affect Photoshop's ability to "see" printer manufacturers' ICC profiles IF they are in the right folder on a mac.

 

I don't know why "AIRPRINT" is not showing up under use: when you ADD the printer in the mac system settings, however, as you don't need it that's a moot point.

 

I explained earlier in a long post above titled:

to @guillermosh "more on missing ICC profiles: 

Epson printer profiles are missing in Photoshop manages color in the print dialog (Mac)"

I show how to find Epson's printer profiles and how to add them to the regular Colorsync profile folders so that relevant applications can see them. I'm not clear as to whether you've tried that.

 

The Epson icc profiles are installed when you download and install the driver software, they are placed in an "Epson only" package (type of folder). Ideally the Epson driver insatllation will also place them in the mac's 'colorsync profiles' folder, where Photoshop can "see" them, but it doesn’t always happen and sometimes macOS updates seem to affect their presence.  

 

In your screenshot  "4- Reopen Photoshop. Look for the Epson ICC Profiles. *Nothing comes up!*"

- is that the 'Photoshop Manages Color' / ' Printer Profile' list you're showing?

 

I noticed @guillermosh   marked Conrad's reply above as "correct", but I can see from your screenshots (pending my question in the previous paragraph) that the Epson profiles are perhaps not showing in Photoshop Manages Color. 

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

 

 

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Community Beginner ,
Nov 19, 2025 Nov 19, 2025

Hi Neil @NB, colourmanagement . Thanks again for the follow up.

I did read your suggestions and the profiles are nowhere to be found. See attached jpgs.

Screenshot 2025-11-19 at 9.35.51 PM.jpgScreenshot 2025-11-19 at 9.37.54 PM.jpg

In regards to you question "is that the 'Photoshop Manages Color' / ' Printer Profile' list you're showing?" the answer is YES. Thanks again for your help. I might try resetting the printing system @ExUSA

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Community Beginner ,
Nov 26, 2025 Nov 26, 2025

Hi @ExUSA and @NB, colourmanagement 

I am still stuck. I reset the printing system and selected the printer I am using. 

I also for the 11th time reloaded the Epson Driver package.

Restarted the Macbook M4.

Its exactly the same.

The ICC Profiles for EPSON won't show up in Photoshop, and the Printing menu looks nothing like it used to.

It wont even let me select Print 16 Bit even though the opened file is 16 Bit.

Nothing seems to be working like it should ever since I updated to Tahoe.

Screenshot 2025-11-26 at 9.49.22 AM.jpgScreenshot 2025-11-26 at 9.50.06 AM.jpgScreenshot 2025-11-26 at 9.48.33 AM.jpgScreenshot 2025-11-26 at 9.49.04 AM.jpg

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Community Beginner ,
Nov 26, 2025 Nov 26, 2025
Also, I am printing off an old macbook pro that has not been updated and
everything works fine.

I thought it could be the cable (USB - USB A with USB A to USB C adapter)
but it works on the other computer with exactly the same cable setup.
Thanks!
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Community Expert ,
Nov 26, 2025 Nov 26, 2025

@guillermosh that IS the Epson driver as one can see actual Epson media names, not just Matt/ glossy et.

I don't have Tahoe installed, so I can't search out those Epson profiles for you. I'm still using Ventura as I am wary about updating on a production machine. 

Maybe the 'Find Any File' app would look right into the file structure and find them for you even if they are hidden in a package . 

You can see here that it easily found the profile named 'Epson Stylus Pro 4900_4910 ArchivalMattePaper_MK.icc' for me and tells me (along the base of the results window) that it's in the library/Printers/EPSON/InkjetPrinter2/ICC profiles/Epson Stylus (printer name----) /Contents/resources folder on my system 

Screenshot 2025-11-26 at 13.50.58.jpg

 

 

I'd give the 'Find Any File' app a try, in your situation, as this is taking you a lot of time.

 

Once you find the profiles then COPY them to the library/colorsync folder where Photoshop can access them. see my previous instructions 

 

OItherwise, this is becoming a question for Epson support, as they must know where they are installing their profiles [they have previously put them in a 'package' only accessible by the Epson driver software

[This installation is necessary, because when you select "printer manages color" and a certain media then the Epson driver selects their ICC profile for that media from that hidden folder. ]

 

The CORRECT behaviour is for Epson to also install them where Photoshop can find them too, but this has long been problematic for some users. 

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

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Community Beginner ,
Nov 26, 2025 Nov 26, 2025

Thanks again @NB, colourmanagement . I'll see if the Find Any File app helps. 

Yet even if I ignore the fact that none of the Epson ICC's are showing up, the Print Menu still looks completely different from my previous PS2 print menu. This does it look right to you? Like the CMYK Simualtion box, I never saw that until now. (See jpg below. )Screenshot 2025-11-26 at 9.48.33 AM.jpgScreenshot 2025-11-26 at 9.49.04 AM.jpg

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Community Expert ,
Nov 26, 2025 Nov 26, 2025
LATEST

@guillermosh 

You'll  want the Epson driver colormanagement disabled, then simulate cmyk should not be available. It's not unusual for the print driver appearance to change with a macOS update.

Neil barstow colourmanagement - adobe forum volunteer, colourmanagement consultant & co-author of 'getting colour right' See my free articles on colourmanagement online Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts

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