I've been having trouble with Adobe Photoshop Elements Version 2022 20.0 So I stuipdly bought the newest 2026 vesion and it is still giving me the same error message about the default print not being able to open. I tried a different .jpg file and now am getting a message that says
"The saved printer information is not compatable with this version of Photoshop Elements or the saved printer is no longer available. You will need to check you printer settings before printing. "
Where do I go from here??? Below is the system info from PE 2026
Adobe Photoshop Elements Version: 26.2 (20251121.PSE.e62dc8f8) x64
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26220.7523
System architecture: Intel CPU Family:6, Model:12, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2995 MHz
Built-in memory: 16218 MB
Free memory: 10385 MB
Memory available to Photoshop Elements: 11950 MB
Memory used by Photoshop Elements: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.5
- Core Sync Status: Unknown
- Core Sync Running: Unavailable
- Min Core Sync Required: 4.3.4.2
Live Edit Client SDK Version: 4.0.4
OpenColorIO version: 2.3.2
Content Credentials is not available
NGL Version: 1.42.0.5
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Intel(R) Iris(R) Xe Graphics
GPUVendor: INTEL
Intel(R) Iris(R) Xe Graphics UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,630 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (2880, 1920)
Display scale: 2
Main Display
Display Type: SDR
Display Profile: Vivid
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[2 ms]
Start RunAllAPIs
[2 ms]
"C:\\Program Files\\Adobe\\Photoshop Elements 2026\\sniffer.exe"
[3 ms]
Start GetSnifferResult
[1209 ms]
Start sniffer 2025-12-30 14:24:36
C:\Program Files\Adobe\Photoshop Elements 2026\sniffer.exe
{772925032 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,880, 1,920)
Dimensions: (2,880 1,920)
Display scale: 2
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Intel(R) Iris(R) Xe Graphics index=0)
# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,630 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,502 MB
API version: 12.1 (12.1)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2025-04-16 000000.000000-000
Driver age: 8 months
Driver version: 32.0.101.6737
Supports UMA: SUPPORTED
D3D-ID: 39497
End platform native
{772925176 ms}
{772925176 ms}
Start platform OpenCL
# displays: 0
# devices: 1
Device 0
Name: Intel(R) Iris(R) Xe Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 7,520 MB
VRAM: 7,520 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 38 GB / s
Compute score: 727.366
Device name string: Intel(R) Iris(R) Xe Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{772925918 ms}
Exit code kExitNormal
End sniffer 2025-12-30 14:24:37
[kStatusNormal, kExitNormal]
[1210 ms]
Finish RunAllAPIs
[1212 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
License Type: Paid
BetaBuild: NO
Serial number: 91559611611974612699
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Application folder: C:\Program Files\Adobe\Photoshop Elements 2026\
Temporary file path: C:\Users\simve\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
Startup, 237.2G, 64.5G free
Required Plugins folder: C:\Program Files\Adobe\Photoshop Elements 2026\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Photoshop Elements 2026\Plug-ins\
Installed components:
ACE.dll ACE 2024/09/03-10:20:40 79.b57869a 79.b57869a
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeGrowthSDK.dll Adobe Growth SDK 1.4.0.171
AdobeLinguistic.dll Adobe Linguistic Library 1d87f11
AdobeOLS.dll Adobe Online Services 5.0
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/07/16-07:59:40 79.ffbeabe 79.ffbeabe
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AdobeXMPFiles.dll Adobe XMP Files 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AdobeXMPScript.dll Adobe XMP Script 2024/07/16-07:59:40 79.b7c64cc 79.b7c64cc
AGM.dll AGM 2024/09/03-10:20:40 79.b57869a 79.b57869a
ahclient.dll AdobeHelp Dynamic Link Library 2.2.0.1
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/08/15-06:27:58 79.4e19081 79.4e19081
AXE8SharedExpat.dll AXE8SharedExpat 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
AXEDOMCore.dll AXEDOMCore 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
Bib.dll BIB 2024/09/03-10:20:40 79.b57869a 79.b57869a
BIBUtils.dll BIBUtils 2024/09/03-10:20:40 79.b57869a 79.b57869a
CoolType.dll CoolType 2024/09/03-10:20:40 79.b57869a 79.b57869a
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataui.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.0.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
HDPIM.dll HDPIM DLL 5.10.0.573
HUM.dll HUM DLL 5.10.0.573
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/07/15-15:19:39 79.f218fde 79.f218fde
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mc_enc_mp4v.dll MainConcept(r) MPEG-4 Video Encoder 11.4.0.5977
mc_mux_mp4.dll MainConcept(r) MP4 Multiplexer 11.4.0.5977
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/07/16-07:59:40 79.e1bf93f 79.e1bf93f
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
Plugin.dll Adobe Photoshop Elements 2026 26.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop Elements 2026 Editor 26.0
PSViews.dll Adobe Photoshop Elements 2026 26.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.6ae16be 79.6ae16be
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 19.0.0.229b8f9 19.0.0.229b8f9
Unified Extensibility Platform uxp-8.0.1-release
UPIC 2.6.0
Required plugins:
Accented Edges 26.0 - from the file “Filter Gallery.8BF”
Adjust Facial Features 26.0 - from the file “Liquify.8BF”
Angled Strokes 26.0 - from the file “Filter Gallery.8BF”
Auto Divide 26.0 - from the file “CropPhotosAuto.8LI”
Average 26.0 - from the file “Average.8BF”
Bas Relief 26.0 - from the file “Filter Gallery.8BF”
BMP 26.0 - from the file “Standard MultiPlugin.8BF”
Chalk && Charcoal 26.0 - from the file “Filter Gallery.8BF”
Charcoal 26.0 - from the file “Filter Gallery.8BF”
Chrome 26.0 - from the file “Filter Gallery.8BF”
Clouds 26.0 - from the file “Clouds.8BF”
Color Halftone 26.0 - from the file “Standard MultiPlugin.8BF”
Colored Pencil 26.0 - from the file “Filter Gallery.8BF”
Comic 13.0 - from the file “Comic.8BF”
CompuServe GIF 26.0 - from the file “Standard MultiPlugin Extension.8BF”
Conté Crayon 26.0 - from the file “Filter Gallery.8BF”
Correct Camera Distortion 26.0 - from the file “Lens Correction.8BF”
Craquelure 26.0 - from the file “Filter Gallery.8BF”
Crop and Straighten Photos Filter 26.0 - from the file “Standard MultiPlugin.8BF”
Crosshatch 26.0 - from the file “Filter Gallery.8BF”
Crystallize 26.0 - from the file “Standard MultiPlugin.8BF”
Cutout 26.0 - from the file “Filter Gallery.8BF”
Dark Strokes 26.0 - from the file “Filter Gallery.8BF”
Difference Clouds 26.0 - from the file “Clouds.8BF”
Diffuse Glow 26.0 - from the file “Filter Gallery.8BF”
Displace 26.0 - from the file “Standard MultiPlugin.8BF”
Dry Brush 26.0 - from the file “Filter Gallery.8BF”
Entropy 26.0 - from the file “statistics.8BA”
Export Color Lookup Tables 26.0 - from the file “Export3DLUT.8BE”
Extrude 26.0 - from the file “Standard MultiPlugin.8BF”
FastCore Routines 26.0 - from the file “FastCore.8BX”
Fibers 26.0 - from the file “Standard MultiPlugin.8BF”
Film Grain 26.0 - from the file “Filter Gallery.8BF”
Filter Gallery 26.0 - from the file “Filter Gallery.8BF”
Fresco 26.0 - from the file “Filter Gallery.8BF”
Glass 26.0 - from the file “Filter Gallery.8BF”
Glowing Edges 26.0 - from the file “Filter Gallery.8BF”
Grain 26.0 - from the file “Filter Gallery.8BF”
Graphic Novel 13.0 - from the file “GraphicNovel.8BF”
Graphic Pen 26.0 - from the file “Filter Gallery.8BF”
Halftone Pattern 26.0 - from the file “Filter Gallery.8BF”
Halide Bottlenecks 26.0 - from the file “HalideBottlenecks.8BX”
HDRMergeUI 26.0 - from the file “HDRMergeUI.8BF”
Ink Outlines 26.0 - from the file “Filter Gallery.8BF”
Kurtosis 26.0 - from the file “statistics.8BA”
Lens Blur 26.0 - from the file “Lens Blur.8BF”
Lens Flare 26.0 - from the file “Standard MultiPlugin.8BF”
Liquify 26.0 - from the file “Liquify.8BF”
Matlab Operation 26.0 - from the file “ChannelPort.8BF”
Maximum 26.0 - from the file “statistics.8BA”
Mean 26.0 - from the file “statistics.8BA”
Median 26.0 - from the file “statistics.8BA”
Mezzotint 26.0 - from the file “Standard MultiPlugin.8BF”
Minimum 26.0 - from the file “statistics.8BA”
MMXCore Routines 26.0 - from the file “MMXCore.8BX”
Mosaic Tiles 26.0 - from the file “Filter Gallery.8BF”
Multiprocessor Support 26.0 - from the file “MultiProcessor Support.8BX”
Neon Glow 26.0 - from the file “Filter Gallery.8BF”
Note Paper 26.0 - from the file “Filter Gallery.8BF”
Ocean Ripple 26.0 - from the file “Filter Gallery.8BF”
OnEdge 1, 0, 0, 1 - from the file “OnEdge.8BF”
Paint Daubs 26.0 - from the file “Filter Gallery.8BF”
Palette Knife 26.0 - from the file “Filter Gallery.8BF”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.0 - from the file “Filter Gallery.8BF”
Pen and Ink 13.0 - from the file “PenNink.8BF”
Photocopy 26.0 - from the file “Filter Gallery.8BF”
Picture Package Filter 26.0 - from the file “ChannelPort.8BF”
Pinch 26.0 - from the file “Standard MultiPlugin.8BF”
Pixar 26.0 - from the file “Pixar.8BI”
Plaster 26.0 - from the file “Filter Gallery.8BF”
Plastic Wrap 26.0 - from the file “Filter Gallery.8BF”
PNG 26.0 - from the file “Standard MultiPlugin Extension.8BF”
Pointillize 26.0 - from the file “Standard MultiPlugin.8BF”
Polar Coordinates 26.0 - from the file “Standard MultiPlugin.8BF”
Poster Edges 26.0 - from the file “Filter Gallery.8BF”
Radial Blur 26.0 - from the file “Standard MultiPlugin.8BF”
Range 26.0 - from the file “statistics.8BA”
Render Color Lookup Grid 26.0 - from the file “Export3DLUT.8BE”
Reticulation 26.0 - from the file “Filter Gallery.8BF”
Ripple 26.0 - from the file “Standard MultiPlugin.8BF”
Rough Pastels 26.0 - from the file “Filter Gallery.8BF”
Save for Web 26.0 - from the file “Save for Web.8BE”
ScriptingSupport 26.0 - from the file “ScriptingSupport.8LI”
Shear 26.0 - from the file “Standard MultiPlugin.8BF”
Skewness 26.0 - from the file “statistics.8BA”
Smart Blur 26.0 - from the file “Standard MultiPlugin.8BF”
Smudge Stick 26.0 - from the file “Filter Gallery.8BF”
Solarize 26.0 - from the file “Solarize.8BF”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.0 - from the file “Filter Gallery.8BF”
Spherize 26.0 - from the file “Standard MultiPlugin.8BF”
Sponge 26.0 - from the file “Filter Gallery.8BF”
Sprayed Strokes 26.0 - from the file “Filter Gallery.8BF”
Stained Glass 26.0 - from the file “Filter Gallery.8BF”
Stamp 26.0 - from the file “Filter Gallery.8BF”
Standard Deviation 26.0 - from the file “statistics.8BA”
Straigh&ten and Crop Image 12.0.1 - from the file “OnEdgeAuto.8LI”
Straighten I&mage 12.0.1 - from the file “OnEdgeAuto.8LI”
Sumi-e 26.0 - from the file “Filter Gallery.8BF”
Summation 26.0 - from the file “statistics.8BA”
Texturizer 26.0 - from the file “Filter Gallery.8BF”
Tiles 26.0 - from the file “Standard MultiPlugin.8BF”
Torn Edges 26.0 - from the file “Filter Gallery.8BF”
Twirl 26.0 - from the file “Standard MultiPlugin.8BF”
Underpainting 26.0 - from the file “Filter Gallery.8BF”
Variance 26.0 - from the file “statistics.8BA”
Water Paper 26.0 - from the file “Filter Gallery.8BF”
Watercolor 26.0 - from the file “Filter Gallery.8BF”
Wave 26.0 - from the file “Standard MultiPlugin.8BF”
WIA Support 26.0 - from the file “WIASupport.8LI”
Wind 26.0 - from the file “Standard MultiPlugin.8BF”
ZigZag 26.0 - from the file “Standard MultiPlugin.8BF”
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Extensions: NONE
Installed TWAIN devices: NONE
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