Latest Premiere Pro update has ruined captions

[Rocksteady Music School]

Does anyone seem to know why on the latest version of PP, when auto transcribing video tracks, the captions it generates are laughably bad, missing out entire sentences, getting words completely wrong and just all in all meaning that you have to transcribe the video yourself. I never had issues with the previous versions but after updating it can't handle it. For context, the audio is clean and clear and testing on a seperate system which is still using the older version of PP it handled it like usual. 

[Ann Bens]

Last update: which version and build would that be?

Post OS and comp specs.

[Rocksteady Music School]

Updated to V25.6.2 Build 1, transcribing on a 2025 Macbook Pro M5 chip with 24GB RAM and 1TB IS. The comp specs are 30 FPS, 44100 HZ Sample Rate, Apple Pro Res 422 LT Codec. 

[Stan Jones]

@Rocksteady Music School,

Are you transcribing and then creating captions? Or are you using the single-step option of creating the transcription and captions? The latter occurs when you put untranscribed clips in a sequence, and click "Create captions from transcript" in the Captions tab.

I just tested a known hour-long sample in 24.6.5, 25.6.2, and Beta 26.0.0.39, and compared the transcription from each. 

Testing Captions involves another step, so I'm wondering how you created your captions.

Stan

[Rocksteady Music School]

@Stan Jones 

I am importing the clip into the timeline, then creating a transcript. After the transcript is in and edited to change mistakes and flow, that is when I then click the 'Create Captions' button on the top row of the Transcript window. 

[Stan Jones]

@Rocksteady Music School,

Wow. So a sentence in the program monitor/sequence view of the transcript does not appear in the captions?

Stan

[Matthew35171517i5x6]

Mine won't even create the captions any more and it took ages to transcribe.

Come on Adobe. We are paying for this product.

[Matthew35171517i5x6]

Uninstalling this POS.

[Leakcim92]

Hello @Kevin-Monahan,

Thank you for your reply. The problem encountered by this user is exactly the same as mine.

Unfortunately, no solution seems to have been found. Let's hope we can find the source of the problem 🙂

[Kevin-Monahan]

Hi,

I read your post. What languages are you working with. I wonder if the two cases have any other similarities. Can you send me a copy of the project? Upload it and then PM me a URL. I can forward it to the team. Let me know.

Thanks,
Kevin

[Glitic]

I'm literally having de same issue wirh my M5 , When I worked in my M3 Pro I didn't have issues with that tool, but for now I've been transcripting in my Windows PC because if I do the Transcripcion in my MacBook M5, the result awful