How to fix clip operations like replace or reveal not working?

[csscms]

Hi there,

All of a sudden today, clip operations for many psds in my project are greyed out (see attached). As a result all my shortcuts for Replace and Reveal no longer work.

Have tried:

• Restarting Premiere
• Deleting cache for all projects and restarting Premiere
• Resetting preference and restarting Premiere
• Resetting the workspace to saved
• Trying a default workspace
• Restarting the Mac

I see no warnings or alerts that any media is missing and neither the project or media has been moved - but after performing the above, Replace and Reveal is greyed out for all clips.

Does anyone know how to troubleshoot and fix?

Any help much appreciated. Cheers, Ben

- M4 Macbook Pro

- MacOS 15.7.2

- Premiere 25.6.2 (build 1)

[RobShultz]

Are all of your apps up to date?

[csscms]

Thanks @RobShultz - yes, all Adobe apps installed are on the latest version, updated 8 days ago.

[csscms]

Will try deleting and reinstalling.

[csscms]

Ok, so have now...

• Deleted all preferences, profiles, and application support files
• Deleted Premiere
• Restarted Mac
• Reinstalled Premiere
• No joy

Weirdly, the issue only affects some .psd files. At first I thought there was a difference in how the psds were imported but both were deleted from the project and freshly imported with merged layers.

The Replace clip options show for one psd but is greyed out for another. I've never seen this before, hopefully I'm missing something basic here?

Any help much appreciated. Cheers, Ben

[csscms]

It doesn't seem to be the imported PSD but rather, the clip on the timeline - I can replace other clips with the same imported PSD.

Have I somehow locked the timeline clip with an accidental shortcut? I don't see a clip lock icon (the track isn't locked either) and don't see anything in the Clip menu that might indicate this - any ideas much appreciated.

Cheers, Ben

[Sumeet Kumar Choubey]

Hi Ben,

Please check that the Project panel is in focus & you have a clip selected in the Project panel before using the Replace With Clip command. 

Thanks,

Sumeet

[csscms]

Yep, fully aware of how it works, have had these commands assigned to shortcuts for over a decade - that's how I know it works for some clips and not others.

Still haven't figured it out - had to delete and remake the edit on these clips before the commands worked again. If anyone knows what I might've done, let me know. Cheers

[Sumeet Kumar Choubey]

If this issue occurs with a specific clip/media, would you mind sharing a download link to a sample project that includes that media so we can test it at our end? It will help us diagnose it properly.

Thanks,

Sumeet

[csscms]

Hi there, I've removed these clips but if I encounter this again, I'll post a download link.

[Sumeet Kumar Choubey]

Thank you! We’ll stand by. Please let us know if it occurs again.

Regards,

Sumeet

[zara_3833]

If Replace and Reveal are greyed out, it usually means Premiere no longer sees those clips as file based media. This happens when PSDs get interpreted as Sequences instead of single files.

Try this:

Right-click the PSD > Modify > Interpret Footage > Make sure it's set to “Merge all layers.”

If the PSD is opening as a sequence, remove it and re-import, making sure “Import as > Footage” is selected.

Test on a fresh timeline sometimes an old timeline corrupts the clip state.

This almost always brings Replace/Reveal back.