Payout Summary

[Adames]

When I request a payout, my email is not listed correctly in the payout summary. I have 2 'dots' after my initials, which I filled in correctly in the payout information on my profile, but are not listed correctly by Adobe in the payout summary. Will my payout still arrive? I am using Skrill.

[Nancy OShea]

Adobe doesn't send funds to your email address.  They transfer funds directly to your Skrill account.

What matters is that your account information is entered correctly. 

• Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

If it's not entered correctly, your payment will bounce back to your Stock account.  But that could take 10-15 extra business days.

Hope that helps. 

[Adames]

Thank you for your reply. Yes, I understand that Adobe is sending funds to my Skrill account. I have my Skrill account added to the Payout Information section. Then, when I actually proceed with the payout, I see the payout summary. I see the amount and payout method correctly, but for the payment email, the 'dots' are removed from my e-mail address and therefore not shown correctly. So: j.a.doe@gmail.com becomes jadoe@gmai.com 

[Nancy OShea]

It's customary to NOT use dots in emails. Contact Contributor Support.  You may need to create a new email address without dots.

Dots don't matter in Gmail addresses

https://support.google.com/mail/answer/7436150?hl=en

If someone accidentally adds dots to your address when emailing you, you'll still get that email.

Hope that helps.

[daniellei4510]

I use a dot in my gmail address and .0001% of some email servers have had trouble with it when I try to subscribe to a website or whatever, and I sometimes have to rely on my secondary email to sign up for some sites. So yes, they are best avoided.