Photos under review for a year

[aeciolemos]

Hello everyone,

My first post! I have been a contributor for a while now. Today I noticed I could not submit more photos (the button is greyed out) and it seems I have either exceeded my limit (what is the limit?) for today or I have too many photos for review. HOWEVER, I checked and I have only 13 under review. THEN I clicked on them and they all have been there for somewhere between 5 and 12 months! From my understanding, it should not take more than 8 weeks to review, so what do I do here?

I sent a support ticket, but that was a week ago and no reply so far. Any suggestions?

Thank you

[daniellei4510]

The will probably be reviewed eventually, but images stuck under the review tab for months has been an issue for many for some time. We've always suggested that contributors delete these image and resubmit in order to get them reviewed more quickly. Be sure to copy and titles and keywords first to make it easier to resubmit. I would also suggest that you change the file names to be sure they get treated as entirely new submissions.

Now...that may or may not free up your submission limit. Everyone's limit is different, and we don't know specifically how the limit is determined outside of some relatively vague details provided by Adobe.

[aeciolemos]

I'm happy to know I'm not just dumb and could not figure out the limit!

I went in and tried to delete (after copying titles and keywords) but I don't see an option to delete! I'm in the "In Review" tab and I see the files. Screenshot attached.

[Nancy OShea]

After 3 months, it's probably lost in the ether. 

Delete, rename files, re-submit for review.  

Also, don't use a bulk uploader.

Good luck.

[aeciolemos]

Thanks, I want to do that, but there is no delete option!

I usually upload manually. I don't like the bulk systems (that I have tried). Thanks for the advice.

[daniellei4510]

Decrease the size of your browser window. It's at the bottom right.

[Abambo]

It's quite "hidden" near the original filename.

[aeciolemos]

Wow, talk about hidden! Thank you, I found it now. I will delete, rename and resubmit now.

Thank you (everyone) for your help!