ID Card rejected, I need help

[Pabloc737]

Hello,

All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with different browsersand there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID.

Can you help me

Thanks

[Abambo]

Contact the contributor support: Need help? (Stock Contributor Support) 

See also here for some guidance: https://community.adobe.com/t5/stock/id-card-rejected/m-p/10932207#M48694 and here: https://community.adobe.com/t5/stock/id-card-rejected/m-p/8729072#M2513