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Licensed an image by mistake! How to undo it?

New Here ,
Feb 17, 2021 Feb 17, 2021

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Hello there, I've just clicked on the license button while scrolling on the page in my ipad. I cant seen to find a way to undo it. I did not download anything! How can I proceed?

It wasnt even the color scheme I waaaaaant! 😭😭😭😭😭

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Licensing, Troubleshooting

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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Sorry for not getting back to you sooner. Contact Adobe customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 11, 2021 Nov 11, 2021

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It is WAY to easy to license an image by mistake.  I just licensed an image by clicking on it to expand it (the blue license button popped up under my mouse just as I made the click). This has been a common complaint for years.

 

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Adobe Community Professional ,
Nov 11, 2021 Nov 11, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum so that proper help can be offered.

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