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Licenses

New Here ,
Feb 18, 2020 Feb 18, 2020

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I just bought 3 images accidentally with standard license but I need them with extended licenses.
Is it possible to upgrade them or do i need to buy them again?

 

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Adobe Employee ,
Feb 24, 2020 Feb 24, 2020

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Hello Ferdi_1a,

Can you please share the 3 asset file ids you have licensed as standard license. Once confirmed, we can add credits to your account so you can license them as Extended licenses. 

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New Here ,
Feb 25, 2020 Feb 25, 2020

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Hi!

Many thank for your reply. It's good to know that there is no direct upgrade
way to extend an existing standard license but to go via your support. In my
case we figured out that the print edition is below 500.000 so I do not need
to switch license.

best regards,
Inga Seidl

Werbeagentur

1180 Wien, Hildebrandgasse 19/9

Büro: 1140 Wien, Kienmayergasse 22 (adhocPAD)

Mobil +43 676 94 99 331

inga@ingaseidl.com

www.ingaseidl.com

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