Need to cancel my stock subscription

New Here ,
Jul 11, 2020 Jul 11, 2020

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Hi

I am a developer. I wanted to try out stock for a couple of photos for a website and had planned to cancel it. However, I got occupied with another project and it slipped my mind. 
I had not noticed the annual commitment part of the trial. Now I am two months into the plan and I need desperately to cancel it. I have no need for it and I am spending a good chunk of money on it.
I cannot afford the cancellation charges. Please Please help out. This will burn me out.

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Adobe Community Professional ,
Jul 11, 2020 Jul 11, 2020

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The cancellation charges are half of the remaining  due. When you took the subscription you needed to accept the terms and conditions. And most obviously, you need to be more carful in what you subscribe and on cancellation dates ahead.

 

I suggest you contact Adobe customer care on this issue. Noone on the forum can help you on account issues.

 

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

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