ID Card rejected, I need help

New Here ,
Apr 03, 2020

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Hello,

 

All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with different browsersand there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID.

Can you help me

 

Thanks

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Account management

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ID Card rejected, I need help

New Here ,
Apr 03, 2020

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Hello,

 

All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with different browsersand there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID.

Can you help me

 

Thanks

TOPICS
Account management

Views

87

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Apr 03, 2020 0
Abambo LATEST
Adobe Community Professional ,
Apr 03, 2020

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Contact the contributor support: Need help? (Stock Contributor Support) 

 

See also here for some guidance: https://community.adobe.com/t5/stock/id-card-rejected/m-p/10932207#M48694 and here: https://community.adobe.com/t5/stock/id-card-rejected/m-p/8729072#M2513

 

 

 

Regards, Abambo
Hard- and Software Engineer and Photographer.

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